Cancellation Current: Easy Method

What is Current

Overview

Current is a subscription-based banking and financial services product that offers features such as early direct deposit, debit accounts, and optional subscription tiers (for example, Current Max).

The service is managed primarily through the mobile app and website, with some subscriptions tied to app-store billing on iOS and Android.

Key features

Features commonly cited by users include early direct deposit access, credit-building tools, and overdraft protections when available on certain plans.

Subscription tiers add extra benefits but are governed by specific subscription agreements and app-store terms.

How to cancel Current

Canceling an in-app subscription (Current Max)

• Open the Current app and go to the Current Max section.
• Open the menu and select "Cancel Your Subscription" to begin cancellation.
• You will keep benefits until the end of the current billing cycle; there are no pro‑rata refunds after cancellation.

App-store and other subscriptions

• If your subscription was purchased through the App Store (iOS) or Google Play, cancel it through that store’s subscription management - not in the Current app.
• Uninstalling the app does NOT cancel any active subscriptions; you must follow the in-app or store-specific cancellation steps above.

What happens when you cancel

Access and benefits

After you cancel a paid subscription like Current Max, you retain the paid benefits until the end of the billing period you already paid for.

No immediate access removal typically occurs; changes take effect when the current billing cycle ends.

Account data and renewal

Your account and associated data remain with Current unless you request account closure through the app or support channels.

Automatic renewal stops after cancellation, so you will not be billed again at the next cycle for that subscription.

Will I get a refund?

General refund policy

Subscription payments already processed are non‑refundable and non‑transferable, even after cancellation.

There is no pro‑rata refund for unused portion of a billing period once payment has been processed.

Exceptions and special cases

• If your banking account was closed due to suspected fraud, Current may return funds by check and this process can take up to about 21 days.
• For unauthorized charges, contact Current support immediately through the app or official channels to start an investigation.

Current plans and pricing

Pricing overview

No definitive public pricing table was available in the verified sources for South Africa-specific pricing at the time of this guide.

Please contact Current directly via the app or official site for up-to-date regional pricing and plan details.

How to get pricing

Check the Current app for plan options and local pricing, or review the subscription agreement for terms that apply to your plan.

For subscription terms see Current’s official subscription agreement linked below.

Your consumer rights in South Africa

Cooling-off and refunds

There is no statutory 14‑day cooling‑off right for subscription features such as Current Max in the context noted; processed subscription fees are non‑refundable.

This differs from some consumer purchases that may be covered under South African consumer protection regimes.

Unauthorized charges and escalation

• If you suspect unauthorized charges, contact Current support immediately via the app and document the transactions.
• If funds are held due to an account freeze or closure, escalate in‑app and keep records; consider legal avenues if delays are excessive.

Customer experiences

Positive feedback

Users often praise early direct deposit, credit-building tools, overdraft protection where available, and overall ease of use.

These benefits are commonly highlighted in user reviews and testimonials.

Negative feedback

Some users report that paycheck advance amounts can vary unpredictably or be lower than expected each month.

There are reports of account closures for suspected fraud and difficulty cancelling or reaching support in some cases.

Documentation checklist

What to have before cancelling

• Active access to the Current app and the account used to purchase the subscription.
• Details of the subscription (plan name, billing date) and proof of payment if available.

If you need to escalate

• Screenshots of billing statements or subscription screens showing the plan and billing cycle.
• Copies of in‑app correspondence with support and dates/times of any calls or messages.

Common mistakes

Uninstalling the app

Do not assume uninstalling the app cancels the subscription; subscriptions remain active until cancelled through the app or app store.

Uninstalling can make it harder to access the in‑app cancellation option or support chat history.

Canceling in the wrong place

Attempting to cancel an App Store or Google Play billed subscription inside the Current app won’t stop store billing; always cancel in the store for those purchases.

Not checking the billing cycle can lead to unexpected charges if you cancel after the renewal date.

Comparative recap

Quick comparison

The table below summarizes how Current handles cancellation, refunds, and where to cancel depending on purchase method.

Use it as a quick reference when deciding how and where to cancel.

After cancelling

What to expect next

After cancellation you will retain paid benefits until the end of the billing period and will not be billed again for that subscription.

Monitor your bank or card statement to confirm that no further charges occur.

Where to get help

• Review Current’s official subscription agreement: Current Max subscription agreement.
• For community feedback and reviews, see user reviews: Current on Trustpilot.

Address

Physical address availability

No public physical cancellation address was identified for the Current subscription service in the verified sources used for this guide.

Subscriptions and account support are managed primarily in‑app or via official online channels.

How to contact support

• Use in‑app support to manage cancellations, request account actions, or report unauthorized charges.
• Keep screenshots and records of all communications in case you need to escalate or seek external remedies.