Cancellation Rooster Teeth: Easy Method

What is Rooster Teeth

Overview

Rooster Teeth is a US-based entertainment company known for web series, podcasts, and gaming-related content. It offered a paid membership called FIRST for ad-free viewing and exclusive content.

Current status

The FIRST service and related offerings underwent changes and the public-facing subscription service ceased operations in 2024. Membership availability and pricing are not listed in ZAR for 2024/2025.

How to cancel Rooster Teeth

Canceling a FIRST membership on the website

• Log in to your Rooster Teeth account and go to Billing or Settings.
• Select "Cancel plan" and confirm the cancellation to stop future renewals.
• If you need step-by-step help, consult a guided walkthrough: DonotPay guide to cancel Rooster Teeth.

Canceling other subscription methods and orders

• Google Play, Apple (App Store), and PayPal subscriptions must be cancelled through those platforms; deleting the app does not cancel billing.
• For made-to-order merchandise, use the cancellation link in your order confirmation email before the item enters production to cancel the order.
• See the store returns and FAQ for merchandise timing and conditions: Rooster Teeth store Returns & FAQ.

What happens when you cancel

Access and billing

After cancellation, access generally continues until the end of your current paid period unless otherwise specified. Future renewals will be stopped for the cancelled method.

Data and account status

Cancelling a subscription typically does not delete your Rooster Teeth account or content history. Account data retention follows Rooster Teeth's terms and policies.

Will I get a refund?

Merchandise refund rules

• Made-to-order items are not generally refundable unless there is a verified quality issue.
• Defective merchandise must be reported with photographic evidence within 30 days of delivery for return or replacement under Rooster Teeth's store policy: Returns & FAQ.

Subscription refund rules

• Subscription refunds are not guaranteed and depend on the billing method and circumstances.
• In specific situations (for example service shutdowns or platform-specific policies) prorated or other refunds may be possible; eligibility varies by case and payment channel.

Rooster Teeth plans and pricing

Notes on availability

No current ZAR pricing for Rooster Teeth FIRST is available for 2024/2025. Past listings showed USD rates, and the service shut down on May 15, 2024.

Contact for up-to-date pricing

If you need current or region-specific pricing or legacy billing information, contact Rooster Teeth support channels or your payment provider for records.

Your consumer rights in South Africa

Defective goods and returns

South African consumer law entitles buyers to return defective goods within a reasonable time, often interpreted as up to six months for many goods. This can be longer than Rooster Teeth's stated 30-day window.

Cooling-off and digital subscriptions

South African consumers generally have cooling-off protections for digital services, commonly allowing cancellation within 14 days for a full refund if no services were rendered. App-store purchases follow platform terms.

Customer experiences

Positive feedback

• Many customers report responsive and helpful Rooster Teeth customer service and successful replacements for damaged items.
• Trustpilot includes reviews praising quick resolution in some cases: Rooster Teeth on TrustPilot.

Common complaints

• Reports of billing problems, including continuing charges after attempted cancellation, have appeared in user reviews.
• Other complaints include app compatibility issues and concerns about merchandise quality and sizing consistency.

Documentation checklist

Account and payment details

• Account email, username, and the payment method used for the subscription.
• App-store receipts (Apple/Google) or PayPal transaction records if applicable.

Order and evidence for merchandise

• Order confirmation email (for made-to-order cancellation link) and order number.
• Photographic evidence of defects and delivery dates for return claims within 30 days.

Common mistakes

Assuming deleting the app cancels subscription

Many users mistakenly delete the Rooster Teeth app but continue to be billed because app removal does not stop subscriptions charged through Apple, Google, or other platforms.

Missing production window for made-to-order items

Buyers sometimes try to cancel made-to-order merchandise after production starts; cancellations are usually only possible before production via the confirmation-email link.

Comparative recap

Quick comparison by item

After cancelling

Immediate checks

Verify your bank or card statements to ensure future charges stop and retain proof of cancellation. Contact your payment provider for disputes if unwanted charges continue.

Useful official links

• Rooster Teeth store Returns & FAQ: store.roosterteeth.com Returns & FAQ
• Rooster Teeth Terms of Service and related policies: store.roosterteeth.com Terms of Service
• Third-party cancellation guide (DonotPay): DonotPay: How to cancel Rooster Teeth
• Customer reviews and reports: TrustPilot Rooster Teeth reviews

Address

Corporate mailing address

Rooster Teeth Productions, LLC

1901 East 51st Street, Suite 20, Austin, TX 78723, United States

Notes on correspondence

Use the corporate address for legal or formal correspondence. For account or order issues, use the online support channels referenced above before sending postal mail.