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Cancellation service #1 in South Africa
Blogilates is an online fitness platform created by Cassey Ho offering Pilates-based workout videos, challenges, meal plans and an optional paid subscription for extra features.
The service is operated by oGorgeous Inc. and is available through apps (iOS, Android) and direct web accounts.
Free video workouts and community challenges are available alongside premium subscription options that add tracking, calendars and social features.
Subscriptions are billed through the platform you used to buy them (Apple, Google Play, PayPal or directly via the Body account).
Official step-by-step guidance summarised from the source below.
After cancelling, you normally retain access until the end of the paid billing period.
Access is not usually cut immediately unless stated otherwise by your platform.
Auto-renewal stops after cancellation; you will not be charged again once the current period ends.
Your account data (workout history, settings) is typically retained; check account settings or contact support if you need data removed.
Blogilates does not publish a general policy granting automatic refunds or a standard 14-day right to cancel for digital subscriptions.
Expect that refunds are not guaranteed and that the provider disclaims additional liability in many cases.
Summary and guidance referenced from the source below.
Refund and platform guidance (source)
The table below lists prices captured from platform store listings in the verified sources. Actual local ZAR pricing will depend on the App Store / Google Play currency and conversion.
Apple App Store prices shown are listed in Indian Rupees in the source example; Google Play shows USD in the source.
For exact ZAR amounts on your device, check the App Store or Google Play pricing shown at purchase.
| Plan | Price | Period | Features |
|---|---|---|---|
| Monthly Subscription (Apple App Store) | Rs 620.00 | Monthly | Full access to challenges, workout calendar, social features |
| All-Access Subscription (Apple App Store) | Rs 1,250.00 | Monthly | Full access including Popcycle social features |
| Yearly Subscription (Apple App Store) | Rs 6,300.00 | Yearly | Full access - yearly rate |
| Journey Yearly Subscription (Apple App Store) | Rs 12,900.00 | Yearly | Includes special "Journey" tracking features |
| Monthly Subscription (Google Play) | $3.99 USD | Monthly | Full access to premium features |
| Yearly Subscription (Google Play) | $39.99 USD | Yearly | Full access to premium features |
The Consumer Protection Act (CPA) allows South African consumers to return defective or not-as-described goods or services.
This primarily applies to physical goods, but may extend to services that are faulty or misrepresented.
Many users praise Blogilates for high-quality free workouts, motivational content and attractive workout apparel in some reviews.
See user praise and product impressions collected in review sources.
Reported problems include inconsistent product quality for clothing lines, delivery issues and mixed international customer support experiences.
Overall review scores and specific complaints are available in public reviews linked below.
Positive reviews (Influenster)
Customer reviews and complaints (Trustpilot)
Users often try to cancel after the renewal date and are charged for a new period. Check the renewal date and cancel at least 24 hours before renewal for App Store purchases.
Also check the billing cycle shown in your subscription details to avoid timing errors.
Because subscriptions are handled by the platform used to buy them, cancelling in the app or company website may not stop billing if the purchase was through Apple, Google Play or PayPal.
Always cancel in the same account/store where you originally subscribed and confirm cancellation with a receipt or confirmation screen.
Use this short table to pick the fastest cancellation route based on how you purchased the subscription.
If a refund is required, follow the platform route listed below first; escalate to Blogilates support if necessary.
| Method | Ease of cancellation | Refund route | Notes |
|---|---|---|---|
| Apple App Store | Medium - use iOS Settings → Subscriptions | Request refund from Apple | Must cancel ≥24 hours before renewal to stop auto-renewal |
| Google Play | Easy - Play Store → Subscriptions | Request refund via Google Play | Check Play Store transaction history for dates |
| Web (Body account) | Easy to medium - log in → Billing/Settings | Contact Blogilates support; platform depends on payment method | Email [email protected] if on-site cancellation fails |
| PayPal | Easy - PayPal settings → Manage automatic payments | Request refund via PayPal dispute if eligible | Cancel the billing agreement with oGorgeous Inc. ("Body") |
Save any on-screen confirmation or subscription-lists showing the cancellation date.
Check your email and the original platform (App Store / Google Play / PayPal) for confirmation receipts.
Cancellation & refund guidance (source)
oGorgeous Inc., 3125 Osgood Ct., Fremont, CA 94539, United States.
The operating company and address are useful if you need to reference the business in formal complaints or postal correspondence.
For most subscription issues, use the in-app/platform cancellation routes and email support ([email protected]) before sending postal correspondence.
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.