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Kure

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Kure App Cancel Subscription | Postclic
Kure
Unknown
support@kure.app
Cancellation of Kure contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Kure service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Kure
, Unknown
support@kure.app
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Kure: Easy Method

What is Kure

Overview

Kure is a health and wellness app that offers personalized hypnosis and guided content aimed at behaviour change, sleep improvement and habit support.

Subscription model

The service operates on a subscription basis with in‑app and website purchase options and optional one‑time booster purchases for targeted content.

How to cancel Kure

Cancel via Apple App Store (iOS)

  • Open Settings on your iPhone → tap your name → Subscriptions → find Kure and Cancel.
  • Do not rely on deleting the app - deleting the app does not stop billing.
  • Refund requests for Apple purchases must be made through Apple Support; Kure cannot process iOS cancellations itself. See a third‑party summary: postclic: how to cancel Kure.

Cancel via Google Play Store (Android)

  • Open the Google Play Store app → Profile → Payments & subscriptions → Subscriptions → select Kure → Cancel subscription.
  • Refunds for Google Play purchases are handled through Google’s refund system.
  • Confirm cancellation in the Play Store and keep a screenshot of the cancellation confirmation.

Cancel via Kure website or app (web subscription)

  • Sign in at Kure → Account or Manage My Subscription (or FAQ: “Manage Subscription”) → follow the cancel option.
  • Some sources indicate cancellation may require emailing support; prepare your account details if you must contact support directly.
  • Official guidance summary: postclic: how to cancel Kure.

What happens when you cancel

Access after cancellation

When you cancel, access typically continues until the end of the current billing period for that subscription.

After the billing period ends, content access and premium features are revoked unless you resubscribe.

Billing and renewals

Cancelation prevents the next automatic renewal but does not retroactively stop charges already processed.

Keep confirmation screenshots or emails to show the cancellation date if disputes arise.

Will I get a refund?

Kure’s stated policy

Kure’s policy does not promise automatic or general refunds; refunds are discretionary and handled case‑by‑case.

Some users report partial or full refunds after contacting support, but outcomes are inconsistent.

Platform purchases and refunds

  • Purchases made via Apple are subject to Apple’s refund process - contact Apple Support for refunds.
  • Purchases made via Google Play are subject to Google’s refund process - request a refund through Google Play.
  • Web purchases are subject to Kure’s discretionary refund policy; you may need to contact Kure support directly.

Kure plans and pricing

Pricing summary

Below are prices listed for the South African App Store for “Kure: Healing Hypnosis” as of early 2026.

Notes about prices

Prices may vary by platform, promotion, or app‑store region. Confirm the price at checkout before purchasing.

Plan Price (ZAR) Period Features
12‑Month Subscription R1,499.99 Annual Full access to personalized 21‑day hypnosis program for one year
1‑Month Subscription (Tier 1) R499.99 Monthly Full access to personalized 21‑day hypnosis program for one month
1‑Month Subscription (Tier 2) R399.99 Monthly Full access to personalized 21‑day hypnosis program for one month
1‑Month Subscription (Intro/Promotional?) R249.99 Monthly Full access to personalized 21‑day hypnosis program for one month
Weightloss Booster (One‑Time) R299.99 One‑time Weight‑loss specific hypnosis content
No Alcohol Booster (One‑Time) R299.99 One‑time Hypnosis content aimed at reducing alcohol consumption
Quit Smoking Booster (One‑Time) R299.99 One‑time Hypnosis content aimed at quitting smoking
Soothe Menopause Booster (One‑Time) R299.99 One‑time Hypnosis content for menopause symptom support

Your consumer rights in South Africa

Cooling‑off period

South African consumers typically have a 14‑day 'cooling‑off' right for certain transactions under the Consumer Protection Act.

Digital subscriptions and delivery of immediate digital content may limit applicability; Kure’s public materials do not specifically reference South Africa‑specific refund guarantees.

Where to seek recourse

  • If billing or cancellation fails, you may raise a complaint with the National Consumer Commission in South Africa.
  • Keep evidence (receipts, screenshots, cancellation confirmations) to support any complaint or dispute.

Customer experiences

Positive feedback

  • Users report benefits like improved sleep, reduced cravings and helpful structure from booster sessions and affirmations.
  • Customer support receives praise in some reviews for responsiveness and helpfulness.

Negative feedback

  • Complaints include unexpected or duplicate charges, difficulty cancelling, and unclear renewal terms.
  • Some users report refund requests were denied or handled inconsistently.

For a range of user reviews, see community feedback: Kure reviews on Trustpilot.

Documentation checklist

What to prepare before contacting support

  • Account email and username used with Kure.
  • Purchase receipt(s) or app‑store order ID (Apple/Google receipt screenshots).
  • Dates of charge(s) and screenshots of bank or card statements if available.
  • Screenshot of subscription status or cancellation confirmation if already attempted.

How to present your case

  • State clearly whether purchase was via Apple, Google Play or the website.
  • Include a concise timeline (purchase → issue → cancellation attempt) and attach supporting images.

Common mistakes

Deleting the app instead of cancelling

Many users delete the app expecting billing to stop; this does not cancel the subscription and charges may continue.

Always cancel via the platform (App Store/Google Play) or via account settings on the Kure website.

Missing platform‑specific refund routes

Assuming Kure can refund purchases made through Apple or Google can slow resolution - platform purchases must be requested through Apple or Google refund channels.

For web purchases, follow Kure support instructions and supply the documentation checklist above.

Comparative recap

Quick comparison

The table below summarises cancellation routes and refund responsibility by purchase method.

How to act

Use the row matching your purchase method to choose the correct cancellation and refund path.

Platform How to cancel Refund handled by
App Store (iOS) Cancel via Apple account Subscriptions (Settings → Subscriptions) Apple
Google Play (Android) Cancel via Google Play Store → Subscriptions Google
Web / Kure account Sign in to Kure → Manage My Subscription or contact Kure support Kure (discretionary)

After cancelling

What to verify

  • Keep the cancellation confirmation and verify the end date of your access period.
  • Monitor your bank/card statements for any further charges for at least one billing cycle.

Where to get help and read more

Address

Support contact

Primary support email: support@kure.app

Alternative reported support addresses (may be used in some communications): support@kureoxygen.com, info@kureapp.health

Physical address

No verified public physical address is listed in the sources used for this guide.

FAQ

To cancel your Kure subscription via the Apple App Store, open Settings on your iPhone, tap your name, go to Subscriptions, find Kure, and select Cancel. Remember to keep proof of cancellation.

After canceling your Kure subscription, you will retain access until the end of the current billing period. Ensure you keep a record of your cancellation date.

Kure's policy does not guarantee refunds; they are handled on a case-by-case basis. For purchases made through Apple or Google Play, follow their respective refund processes.

Kure offers various plans, including a 12-month subscription for R1,499.99 and monthly subscriptions starting at R249.99. Check the app for the latest pricing.

Yes, you can cancel your Kure subscription by signing in to your account on the Kure website, navigating to Manage My Subscription, and following the cancellation instructions. Keep proof of your cancellation.