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Cancel PERFECTBODY.ME
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Perfectbody.Me service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Perfectbody.Me: Easy Method
What is Perfectbody.Me
Service overview
Perfectbody.Me is a subscription-based health and wellness platform that provides personalised fitness and nutrition plans.
Plans and content are delivered through the website and mobile apps to help users reach fitness goals.
How subscriptions work
Access is controlled by a recurring subscription that you purchase via the site, the Apple App Store, or Google Play.
Purchase channel affects how you manage and cancel the subscription and how refunds are handled.
How to cancel Perfectbody.Me
Cancel via website or in-app (direct subscription)
- Log in to your account on the Perfectbody.Me website.
- Open "Manage Your Subscription" from the homepage footer or the link provided in your account area.
- Follow the cancellation option in your account settings to stop the subscription. Simply deleting the app does not cancel the subscription.
- See the official instructions: Cancel subscription help.
Cancel via Apple App Store or Google Play
- If you purchased through the Apple App Store, cancel through your Apple ID subscriptions following Apple's instructions.
- If you purchased through Google Play, cancel through your Google account subscriptions following Google's instructions.
- Perfectbody.Me cannot cancel App Store or Google Play subscriptions for you; you must use the platform where you bought the subscription.
Deleting your account
- To delete your Perfectbody.Me account: open the app > Me > My details > Account Security > Delete account.
- Deleting the account automatically cancels web/app-based subscriptions, but not subscriptions bought through the App Store or Google Play.
- Official delete-account instructions: Delete account help.
What happens when you cancel
Billing and renewal
Cancellation prevents future automatic renewals for the affected purchase channel.
Always confirm cancellation by checking your account or subscription page for a cancellation confirmation.
Access to content
Access after cancellation depends on your purchase terms and billing cycle; verify your account status to confirm when access ends.
If you deleted your account, web/app subscriptions are automatically cancelled per Perfectbody.Me guidance.
Data and account retention
Deleting your account removes your profile and will cancel web/app subscriptions, but check the app for any data retention details you may need.
Keep copies of confirmation emails or screenshots when you cancel for your records.
Will I get a refund?
Refunds for direct purchases (website/app)
If you purchased directly and the service is faulty or not as described, you can request a refund within 30 days.
Use the chat widget in the app or site, provide details and proof; responses are typically within 1 - 3 business days and refunds are processed to the original payment method.
See refund instructions: How to request a refund.
Refunds for App Store and Google Play purchases
Refunds for purchases made via Apple or Google must be requested from those platforms; Perfectbody.Me does not process those refunds.
Follow Apple's or Google's refund procedures through your account/subscription settings on those platforms.
Digital vs physical goods
Physical goods can be returned within 14 days of delivery where applicable.
Digital content generally cannot be refunded once accessed or started, unless the product is faulty or misrepresented.
Perfectbody.Me plans and pricing
Pricing availability
No exact South African Rand (ZAR) pricing is publicly listed on the Perfectbody.Me site.
The site typically requires a quiz or sign-up to reveal current subscription prices and the App Store entry may show localised amounts in other currencies.
Contact for pricing
For exact plan prices and currency details, contact Perfectbody.Me through the website or in-app support before subscribing.
| Plan | Price | Period | Notes |
|---|---|---|---|
| Subscription plans | Contact for pricing | Contact for pricing | Exact ZAR pricing not publicly listed; site may show local amounts after signup. |
Your consumer rights in South Africa
Key rights under South African law
Under the Consumer Protection Act, consumers are entitled to fair and transparent contract terms and accurate product descriptions.
Services not rendered or misrepresented may entitle you to a refund, repair, or replacement, as appropriate.
Recurring billing and disputes
Continued billing after cancellation or lack of transparent communication may constitute an unfair practice under the Act.
If you face unauthorised recurring charges, you may lodge a complaint with the National Consumer Commission or dispute transactions through your bank.
Practical next steps
Keep records of purchase receipts, cancellation confirmations, and communication with support when asserting your rights.
If a platform (Apple/Google) processed the payment, escalate through that platform as well as lodging local complaints if needed.
Customer experiences
Positive feedback
Many users praise the meal plans, shopping lists, and meal variety as easy to follow and helpful for nutrition goals.
Reviewers commonly mention structure and tasty recipes as program strengths.
Common complaints
Several users report being charged after they believed they had cancelled, sometimes repeatedly.
Other frequent issues include confusing pricing, difficulties contacting support, and technical problems with cancellation UI.
Where reviews appear
Customer reviews and aggregated feedback can be found on public review sites and on Perfectbody.Me’s help pages.
For examples of user reviews, see public listings: Perfectbody.Me on Trustpilot.
Documentation checklist
Essential items to collect
- Account email and username used for sign-up.
- Order receipt or subscription confirmation email.
- Screenshot or copy of the subscription status page showing cancellation or active billing.
Evidence for disputes or refunds
- Bank or card statements showing the charge(s) with dates and amounts.
- All correspondence with Perfectbody.Me support and confirmation numbers.
- If applicable, screenshots of faulty content or discrepancies that support a refund claim.
Common mistakes
Assuming deleting the app cancels the subscription
Many users mistakenly delete the app and assume billing stops. Deleting the app does not cancel subscriptions purchased via the website or app.
Always cancel from "Manage Your Subscription" or the purchase platform.
Using the wrong channel to cancel
Cancel requests sent to Perfectbody.Me cannot stop App Store or Google Play renewals; those must be cancelled via Apple or Google.
Check which payment method processed the charge before you cancel.
Failing to keep records
Not saving cancellation confirmations, receipts, or screenshots makes disputes harder to resolve with support or your bank.
Always capture confirmation screens and emails immediately after cancelling.
Comparative recap
Channel comparison
The table below summarises where to cancel, who handles refunds, and important notes for each purchase channel.
Quick reference
| Channel | How to cancel | Refund handled by | Notes |
|---|---|---|---|
| Website / direct in-app | Manage Your Subscription in your account; follow in-app/site cancellation steps. | Perfectbody.Me (use chat widget) | Deleting the app does not cancel; deleting account cancels web/app subscriptions. |
| Apple App Store | Cancel via your Apple ID subscriptions (Apple account settings). | Apple | Perfectbody.Me cannot cancel App Store subscriptions for you. |
| Google Play | Cancel via Google Play subscriptions in your Google account. | Perfectbody.Me does not process Google Play refunds. | |
| Account deletion | App > Me > My details > Account Security > Delete account. | Perfectbody.Me (for web/app subscriptions) | Automatically cancels web/app subscriptions but not App Store or Google Play purchases. |
After cancelling
If you are charged after cancelling
- Check the subscription status page and save any cancellation confirmation or screenshots.
- If purchased directly, contact Perfectbody.Me support via the site chat widget and request investigation.
- If purchase was via Apple/Google, contact that platform and your bank to dispute the charge if necessary.
How to request a refund or escalate
- For direct purchases and refund requests, follow the official refund process: Request a refund.
- If you cannot resolve the issue with support, you may lodge a complaint with South African consumer authorities or dispute the transaction via your bank.
Useful support links
- Cancel subscription help: How do I cancel the subscription?
- Delete account help: How do I delete my account?
- Refund process: How to request a refund
Address
Primary location
Shop 25 Cramerview Shopping Centre, 277 Main Road, Bryanston, Sandton, Gauteng, South Africa.
Notes about contacting
Use the in-app or website chat widget for direct billing and refund requests to ensure you have a case record.
Keep all purchase and cancellation evidence handy when contacting support or your bank.