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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Rise service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Rise: Easy Method
What is Rise
Overview
Rise is a health and wellness service focused on sleep and energy improvement, offering subscription memberships and apps such as Manifest & Meditation and Sleep Tracker.
Some Rise branded offerings include a separate Rise Women membership; cancellation and refund rules for Rise Women are set by the provider in South Africa.
Scope in South Africa
This guide focuses on cancelling Rise-related subscriptions and memberships relevant to users in South Africa, and cites the provider's published returns policy.
It summarises cancellation steps, refund rules, pricing tiers and practical tips for South African consumers.
How to cancel Rise
Primary cancellation method
- Email the provider to cancel Rise Women Membership (monthly or annual): info@risewomen.org.za.
- Include your account details, subscription plan, and request to cancel in the email.
App store cancellations (not applicable)
- Cancelling via the Apple App Store or Google Play does not apply to Rise Women subscriptions; the provider requires email cancellation.
- Do not rely on in-app store controls for Rise Women - use the email address above to ensure cancellation is processed.
What happens when you cancel
Access after cancellation
When you cancel a Rise Women subscription you retain access until the end of the paid period.
No immediate loss of content occurs; features remain available for the time you have already paid for.
Renewal and account data
Auto-renewal stops after cancellation so you will not be charged again for the next billing period.
The provider's returns policy and privacy terms determine how long account data is retained; contact the provider for data deletion requests.
Will I get a refund?
Standard refund policy
Refunds for Rise Women Membership are allowed only within 72 hours after your first payment and initial access.
To request a refund, email info@risewomen.org.za, explain your dissatisfaction, and request the refund within that 72‑hour window.
Exceptions and non-refundable items
- There is no 14‑day right of refund specified by the provider; the 72‑hour window is the stated limit.
- Tickets and eBooks are non‑refundable; event tickets may be transferable to another attendee with matching event details.
Rise plans and pricing
Pricing snapshot
The following pricing tiers reflect in-app purchase options available in the South African App Store during 2024/2025.
If a price or tier does not match your receipt, check your purchase confirmation or contact the provider.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Manifest & Meditation - Monthly (various tiers) | R199.99 / R299.99 / R399.99 / R599.99 | Monthly | Guided meditations, activations, affirmations in the RISE: Manifest & Meditation app |
| Manifest & Meditation - Annual (two options) | R1,499.99 or R2,299.99 | Annual | Full-year access to RISE: Manifest & Meditation app |
| Sleep Tracker - Sleep & Energy Premium | R1,499.99 | Annual | Unlimited access to RISE Sleep & Energy improvement membership |
| Sleep Tracker - Sleep Improvement Membership (various tiers) | R199.99 / R629.99 / R1,049.99 | Monthly or Annual (depending on tier) | Access to tailored sleep improvement features |
| Sleep Tracker - AI Expert Access | R599.99 | Monthly or one-time (not specified) | AI-based expert access feature |
Your consumer rights in South Africa
Cooling-off and statutory rights
South African consumer protection laws commonly provide a 'cooling‑off' right for certain distance contracts, typically around 7 to 10 days for specific agreements.
However, a provider's stated policy can be narrower; Rise Women's 72‑hour refund window is shorter than typical cooling‑off periods.
Remedies and misrepresentation
- If services are materially misrepresented or not delivered, consumers may pursue remedies under the Consumer Protection Act despite a shorter stated refund window.
- Gather evidence (receipts, screenshots, correspondence) before escalating complaints to ensure a clear record.
Customer experiences
Positive feedback
Some reviewers (for the Rise HR/payroll platform) praise ease of use, cost effectiveness and responsive customer support.
Note: positive Capterra reviews refer to Rise's HR/payroll product, not necessarily the Rise Women membership or wellness apps.
Negative feedback
- Users have reported that mobile functionality can be lacking or nearly unusable in some reviews.
- Other comments note limited HRIS features and occasional slow tech response or restricted integrations.
Sources for user reviews: Capterra reviews and GetApp reviews.
Documentation checklist
What to include in your cancellation email
- Full name and the email address used for the Rise account.
- Subscription plan name, purchase date and any order or receipt number.
- Clear statement: "Please cancel my Rise Women subscription" and the desired effective date.
Supporting materials
- Attach a screenshot of your receipt or in-app subscription confirmation where available.
- Keep copies of your sent email and any replies from info@risewomen.org.za for records.
Common mistakes
Assuming app-store cancellation applies
Many users expect Apple or Google subscription controls to cancel all Rise services. For Rise Women, the provider requires email cancellation, so cancelling in the App Store may not stop the Rise Women subscription.
Always confirm cancellation via the provider's acknowledged response.
Missing the refund window
Waiting longer than 72 hours after the first payment will generally forfeit refund eligibility under the provider's policy.
If you are within the refund window, act promptly and include clear reason and proof when requesting a refund.
Comparative recap
Quick comparison
The table below summarises the main points you need to know when cancelling Rise-related services in South Africa.
Use it as a quick reference before you email the provider.
| Feature | Rise Women (South Africa) | Notes / Source |
|---|---|---|
| How to cancel | Email info@risewomen.org.za | Cancellation via App Store/Google Play not applicable; provider policy |
| Refund window | 72 hours after first payment (only most recent paid subscription) | Refunds require emailing provider within 72 hours |
| Tickets & eBooks | Non-refundable; event tickets transferable to another attendee | Provider policy specifies no refunds for these items |
| Access after cancel | Access retained until end of paid period | Standard for subscriptions; confirmed in returns policy |
After cancelling
Follow-up actions
- Keep the cancellation confirmation email and the original purchase receipt for your records.
- Verify that auto-renewal has been switched off on your next billing date.
Helpful links
Read the provider's returns and refund details: Rise Women returns policy.
For user feedback and experiences (platform-specific): Capterra and GetApp.
Address
Provider contact location
Business correspondence and official terms reference addresses in the United States for the broader Rise organisation.
Example address used in public materials: 548 Market Street PMB 79836, San Francisco, California, 94104, United States.
Local contact
For South Africa-specific membership cancellations and refunds, the primary contact channel is the provider email: info@risewomen.org.za.
If you need to escalate a dispute, keep copies of all correspondence and consider seeking guidance from local consumer protection authorities.