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Unimeal

Cancel UNIMEAL

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South Africa

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Sender
How to Cancel Unimeal | Postclic
Unimeal
1st Floor, Georgiou Christoforou 8
2012 Strovolos Cyprus
support@unimeal.com
Cancellation of Unimeal contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Unimeal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Unimeal
1st Floor, Georgiou Christoforou 8
2012 Strovolos , Cyprus
support@unimeal.com
REF/2025GRHS4

Important warning regarding service limitations

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Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Unimeal: Easy Method

What is Unimeal

Overview

Unimeal is a personalized meal-planning service that creates tailored nutrition plans and recipes based on individual goals and preferences.

The service is delivered via an app and web subscriptions, offering one-time meal plans and recurring subscription options for ongoing access.

How it works

Users set goals and preferences, and Unimeal generates meal plans and shopping lists to match those inputs.

Subscriptions unlock full app features; some plans are one-time purchases for individual meal plans.

How to cancel Unimeal

Cancel via Apple App Store

  • Open your Apple ID account settings on your device.
  • Turn off auto-renewal for the Unimeal subscription at least 24 hours before the trial or billing period ends.
  • See Unimeal’s cancellation help for details: Unimeal cancellation guide.

Cancel via Google Play

  • Open your Google Play account subscriptions and find Unimeal.
  • Turn off auto-renewal at least 24 hours before the trial or billing period ends.
  • Reference Unimeal’s support article for timing and notes: Unimeal cancellation guide.

Cancel via Unimeal website (web purchases)

  • Log in to your Unimeal account on the web.
  • Go to My Account → My Subscription, or Settings → Help → Subscription → Cancel My Plan.
  • Click "Turn-off auto-renewal" at least 24 hours before the next billing date; you keep access until the period ends.
  • See the official subscription terms for details: Unimeal subscription terms.

What happens when you cancel

Access after cancellation

If you cancel auto-renewal, you retain access to paid features until the end of your current billing period or trial.

Access does not typically end immediately upon turning off auto-renewal unless otherwise stated.

Billing and renewals

Turning off auto-renewal prevents future recurring charges. It does not automatically issue refunds for amounts already charged.

App-store purchases are billed through the store (Apple/Google), not directly by Unimeal.

Data and account retention

Your account and meal data typically remain accessible after subscription expiry, subject to Unimeal's data policies.

To remove personal data or close an account fully, contact Unimeal support as directed in their terms.

Will I get a refund?

General refund policy

Unimeal states that purchases are generally non-refundable except where required by law or the company's refund policy.

Review Unimeal’s official subscription terms for full policy wording: Subscription terms.

App Store and Google Play purchases

  • Refunds for purchases made through Apple or Google must be requested directly from those stores.
  • Unimeal does not process App Store or Google Play refunds directly.

Web purchases and exceptions

  • For web-based purchases you can submit a refund request to Unimeal’s Billing Team.
  • User reports indicate some refund requests may be denied or require proof of participation; outcomes vary.

Unimeal plans and pricing

Price list (South Africa)

Plan Price 期間 Features
1-Week Plan R129.99 Weekly Access to full features for one week
1-Month Plan R399.99 月額 Full app access for one month
Monthly Subscription R319.99 月額 Recurring monthly subscription
3-Month Plan R799.99 Quarterly Full access for three months
6-Month Plan R1,199.99 Six months Full access for six months
Unimeal Meal Plan (Basic) R219.99 One-time Access to meal plan
Unimeal Meal Plan (Standard) R389.99 One-time Access to meal plan
Unimeal Meal Plan (Premium) R1,549.99 One-time Access to meal plan

Pricing notes

Prices reflect in-app purchase listings for South Africa as available from the latest collected data and may change over time.

For the most current pricing, check your app store or Unimeal’s website.

Your consumer rights in South Africa

General protections

South African consumers are protected by the Consumer Protection Act (CPA), which requires fair, transparent terms and protects against misleading or unfair billing.

The CPA can provide remedies for unfair contract terms and certain billing disputes.

Digital services and cancellations

Applicability to digital subscriptions depends on whether the service is supplied to South African consumers and the contract terms.

Keep records of cancellations, receipts and communications to support any dispute or complaint under local law.

When to escalate

  • If you suspect misleading practices, preserve evidence (screenshots, emails, receipts).
  • Consider lodging complaints with consumer protection bodies or your payment provider if unresolved.

Customer experiences

Positive feedback

  • Many users praise Unimeal for flexible, habit-focused meal plans and helpful consultants.
  • Some users report good customer support and clear meal planning guidance.

Negative feedback

  • Several users report unexpected or duplicate charges and difficulty cancelling despite attempts to do so.
  • There are reports of poor refund outcomes, technical issues on unsubscribe pages, and generic customer responses.

Takeaway

Overall experiences are mixed: the product is well-liked by some, but billing and refunds are common sources of complaints.

Document your interactions and use official support channels to improve chances of resolution.

Documentation checklist

What to gather before cancelling

  • Account email and username used with Unimeal.
  • Receipt or proof of purchase showing plan and date.
  • Subscription billing statements or screenshots showing charges.

What to include in a refund or dispute request

  • Clear statement of the requested action (cancel, refund, charge reversal).
  • Copies of cancellation attempts, confirmation messages, or screenshots.
  • Payment method details and any transaction IDs (do not share full card numbers).

Common mistakes

Assuming cancellation was complete

Example: Turning off the app without disabling auto-renewal in the store may leave the subscription active.

Always confirm cancellation in the store account or in the Unimeal web subscription settings.

Requesting refunds from Unimeal for store purchases

Example: Asking Unimeal to refund an Apple/Google charge - stores handle those refunds directly.

For store purchases, file the refund request through the relevant store support channels.

Not keeping proof

Example: Not saving confirmation screenshots or emails makes disputes harder to resolve.

Always save receipts, cancellation confirmations, and any communication with support.

Comparative recap

Quick plan comparison

Plan Price 期間 Cancel method
1-Week Plan R129.99 Weekly Turn off auto-renewal in store or web account
1-Month Plan R399.99 月額 Turn off auto-renewal in store or web account
Monthly Subscription R319.99 月額 Cancel via store subscriptions or My Account on web
3-Month / 6-Month Plans R799.99 / R1,199.99 Quarterly / Six months Cancel web subscription before renewal or contact support
Meal Plans (Basic / Standard / Premium) R219.99 / R389.99 / R1,549.99 One-time One-time purchases do not auto-renew; contact support for issues

Key differences

Short-term plans are inexpensive and may be easier to manage; longer plans cost more upfront but reduce per-period price.

One-time meal plans are not recurring; subscriptions require active cancellation to stop future billing.

After cancelling

Follow-up actions

  • Save confirmation screenshots or emails showing cancellation and the end date of access.
  • Monitor your payment method for unexpected charges in the next billing cycle.

Where to get official help

Address

Corporate address

AmoApps Limited (Unimeal) - 1st Floor, Georgiou Christoforou 8, 2012 Strovolos, Nicosia, Cyprus.

Contact notes

If you need to escalate formally, use the address above and keep copies of all correspondence and transaction records.

FAQ

To cancel your Unimeal subscription via the Apple App Store, open your Apple ID account settings, turn off auto-renewal at least 24 hours before the billing period ends, and refer to Unimeal’s cancellation guide for more details.

To cancel your Unimeal subscription via Google Play, access your Google Play account subscriptions, locate Unimeal, and turn off auto-renewal at least 24 hours before your billing period ends. Check Unimeal’s support article for additional information.

If you cancel your Unimeal subscription, you will retain access to your paid features until the end of your current billing period or trial, as cancellation does not end access immediately.

Refunds for Unimeal subscriptions are generally not issued unless required by law. If you made a purchase through the App Store or Google Play, you must request a refund directly from those stores.

To cancel a web purchase of Unimeal, log in to your account, go to My Account → My Subscription, or Settings → Help → Subscription → Cancel My Plan, and click 'Turn-off auto-renewal' at least 24 hours before the next billing date.