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Reverbnation

Cancel REVERBNATION

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Reverbnation Cancel Subscription | Postclic
Reverbnation
P.O. Box 594, 1500 Perimeter Park Drive
27560 Morrisville United States
support@reverbnation.com
Cancellation of Reverbnation contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Reverbnation service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Reverbnation
P.O. Box 594, 1500 Perimeter Park Drive
27560 Morrisville , United States
support@reverbnation.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Reverbnation: Easy Method

What is ReverbNation

Platform overview

ReverbNation is a music platform aimed at independent artists for promotion, distribution and fan engagement. It provides tools such as music hosting, promotional widgets, campaign tools and analytics.

Who uses it

Independent musicians, bands, managers and small labels commonly use ReverbNation to reach fans and industry contacts. The service is web-based and account-driven, with optional paid features for additional promotion and distribution.

How to cancel ReverbNation

Overview of cancellation routes

Cancellations are typically performed through your ReverbNation account settings or through the store where you purchased the subscription (if purchased via Apple or Google).

If you cannot cancel online, contacting ReverbNation support or using written correspondence for legal requests is the next step.

Step-by-step cancellation (recommended)

  • Sign in to your ReverbNation account using the email associated with the subscription.
  • Go to Account Settings or Subscription/Billing section to locate active subscriptions.
  • Follow the on-screen Cancel or Turn Off Auto-Renew option and confirm cancellation.
  • Save or screenshot the cancellation confirmation or confirmation email for your records.
  • If billed through Apple App Store or Google Play, open that store’s subscription manager and cancel there.
  • If you cannot cancel online, prepare a written cancellation request including account email, subscription details and date, then send to ReverbNation support or by postal mail to the official address.

What happens when you cancel

Access and feature changes

After cancellation you normally retain access to paid features until the end of the paid billing period. Features typically stop once the current paid term expires.

Renewal and billing

Cancellation prevents future auto-renewals but does not usually reverse charges already paid for the current period. Keep billing statements to confirm final billing date.

Data and account retention

Your account data (music, profile, contacts) may remain on the platform unless you delete the account. Review account settings to remove or export content before deleting.

Will I get a refund?

General refund guidance

Refund policies can vary by payment method and the specific product or promotional terms. ReverbNation’s official terms determine eligibility for refunds.

Common exceptions and actions

  • Purchases made through Apple or Google are subject to those stores’ refund procedures and policies.
  • If you believe an unauthorized or incorrect charge occurred, contact your bank or card issuer to dispute the transaction while also contacting ReverbNation support.
  • Keep all supporting documents (invoices, screenshots, correspondence) to support any refund request or dispute.

ReverbNation plans and pricing

Available plan categories

Exact South African pricing in ZAR was not publicly available. Official subscription pricing is listed in USD on ReverbNation’s site.

How to get local pricing

Contact ReverbNation support via your account or review checkout flow to see local currency conversion if offered by your payment provider.

Plan Period Price (ZAR)
Artist Basic / Free Perpetual Contact for pricing - official pricing listed in USD
Artist Pro / Paid tiers Subscription Contact for pricing - official pricing listed in USD
Distribution / Add‑ons One-time or Subscription Contact for pricing - official pricing listed in USD

Your consumer rights in South Africa

Key legal protections

South African consumers are protected by consumer law that requires services to be provided with reasonable care and skill. You are entitled to fair value from paid services and protection against misleading practices.

How to escalate a dispute locally

  • First try to resolve the issue directly with the provider via email or support channels and keep records.
  • If unresolved, you can contact your bank or card issuer for unauthorized or disputed charges.
  • For formal complaints, the National Consumer Commission and other local bodies can advise on consumer rights and escalation steps.

Customer experiences

Positive reports

Many users value ReverbNation for its artist-focused tools, simple upload workflow and promotional features. Independent artists often cite ease of use for basic promotion tasks.

Common complaints

Common user concerns include subscription billing clarity, difficulty locating cancellation options, and variability in customer support response times.

Documentation checklist

Essential items to collect

  • Account email and username used for the subscription.
  • Invoice or receipt showing charge date, amount and payment method.
  • Screenshots of subscription settings and any cancellation confirmations.
  • Copies of emails or support ticket IDs exchanged with the provider.

Where to send documentation

  • Attach documentation to your support request submitted through your ReverbNation account.
  • If sending postal correspondence for legal/cancellation reasons, include copies of all supporting documents and evidence of delivery.

Common mistakes

Cancellation mistakes

One common mistake is assuming deleting app data or removing a card cancels the subscription. These actions often do not stop auto-renewal.

Another mistake is not checking whether the subscription was purchased through a third-party store (Apple/Google), in which case cancellation must occur in that store.

Billing misunderstandings

Users sometimes miss the billing cycle end date and expect an immediate refund for a charge already covering the current period. Always check the paid-through date before requesting refunds.

Comparative recap

Quick selection guide

When comparing ReverbNation with other music services consider your primary need: promotion tools, distribution reach or pricing transparency. Cancellation ease and refund handling are practical deciding factors.

Summary table

Service Main focus Cancellation ease Refund likelihood
ReverbNation Artist promotion, tools and limited distribution Moderate - account settings or store required Varies - depends on payment method and terms
Typical DSP/aggregator Music distribution to streaming services Varies - often account-based with varying steps Low to moderate - often no pro-rated refunds

After cancelling

Immediate next steps

Confirm cancellation by saving any in-app confirmation and monitoring your card or bank statement to ensure no further renewals occur.

Export or back up any music, contacts or analytics you wish to retain before the paid period ends.

Longer-term considerations

  • If you plan to re-list music elsewhere, prepare files and metadata for migration to another service.
  • If a charge appears after cancellation, open a dispute with your payment provider and provide the documentation checklist items.

Address

Mailing address for legal or cancellation correspondence

P.O. Box 594, 1500 Perimeter Park Drive, Morrisville, North Carolina 27560, United States

Notes about postal requests

If you send cancellation or legal correspondence by post, include your account email, full name, a clear cancellation statement and copies of relevant invoices. Keep proof of posting and delivery.

Similar cancellation services

FAQ

To cancel your Reverbnation subscription, sign in to your account, go to Account Settings or Subscription/Billing, and follow the on-screen instructions to cancel. If you purchased through Apple or Google, cancel via their subscription manager. Otherwise, you can send a written cancellation request to ReverbNation support.

After cancelling your Reverbnation subscription, you will retain access to paid features until the end of your current billing period. Features will stop once the paid term expires.

Your account data, including music and profile information, will remain on the platform unless you choose to delete your account. You can review your account settings to remove or export content before deletion.

Refund eligibility varies based on payment method and specific terms. Generally, charges for the current period are not reversed upon cancellation. For specific refund inquiries, check ReverbNation’s official terms or contact their support.

You can contact Reverbnation support through the contact details shown on your bill or contract. If you prefer written communication, you can send a cancellation request by registered mail.