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I hereby notify you of my decision to terminate the contract relating to the Soundiiz service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Soundiiz: Easy Method
What is Soundiiz
Overview
Soundiiz is a web service that helps you transfer and sync playlists, favourites and music libraries between streaming platforms such as Spotify, Apple Music and YouTube Music.
The service offers free and paid tiers and runs subscriptions via Stripe regardless of payment method.
Primary use cases
Common uses include migrating libraries when switching services, consolidating playlists and keeping collections synced across platforms.
Soundiiz also provides one-time trials and multi-tier subscriptions for heavier users and creators.
How to cancel Soundiiz
Cancel via the Soundiiz website (recommended)
- Sign in to your Soundiiz account on the web.
- Go to Settings → Plan → Cancel → Confirm.
- You will receive a confirmation email after cancellation; keep this as proof.
Do not use App Store or Google Play to cancel
- Subscriptions cannot be cancelled via Apple App Store or Google Play.
- Soundiiz subscriptions are managed via Stripe even if you paid with Apple Pay or Google Pay.
- See Soundiiz help: About Google Pay and Apple Pay on Soundiiz.
What happens when you cancel
Access and active features
Canceling stops future renewals but active paid features remain available until the end of the current billing period.
After the billing period ends, paid synchronisation services and active sync histories will be disabled or deleted per Soundiiz policy.
Confirmation and records
Soundiiz sends a confirmation email which serves as your cancellation receipt and proof.
Keep the confirmation email and any billing records for your records and dispute resolution if needed.
Will I get a refund?
Official Soundiiz refund policy
Soundiiz states that no refunds or credits are offered once a paid feature has been used - even if within EU/UK withdrawal windows.
Using any paid feature constitutes acceptance of immediate service and forfeiture of the withdrawal right, per Soundiiz support.
Timing and exceptions
- To stop renewal, cancel at least 72 hours before the end of the current billing period; cancellation after this may not prevent the next charge.
- Even if cancelled in time, Soundiiz’s published policy says subscriptions are not refundable.
- For details see: Can I get a refund for my subscription?.
Soundiiz plans and pricing
Pricing summary
Soundiiz publishes official pricing in US Dollars (USD). No ZAR pricing is listed by Soundiiz.
Prices below reflect the official USD tiers listed by Soundiiz.
Official price table
| Plan | Period | Price (USD) |
|---|---|---|
| Free | Per month | US$ 0 |
| Premium | 月額 / 年間 | US$ 5 / US$ 39 |
| Creator | 月額 / 年間 | US$ 9.50 / US$ 75 |
| One‑Time Premium trial | Per week | ~US$ 15/week |
Your consumer rights in South Africa
Cooling-off and statutory protections
South African consumer law (Consumer Protection Act) normally provides cooling-off rights for certain contracts and subscription services.
These protections may include a short right to cancel for remote or electronic purchases.
Interaction with Soundiiz terms
- Soundiiz’s terms state that using paid features waives certain withdrawal rights and that refunds are not provided.
- Whether such waivers are fully enforceable under South African law may be uncertain, as local law can protect consumers from waiving statutory rights.
- If you believe statutory rights apply, consider seeking local consumer advice or legal guidance.
Customer experiences
Positive feedback
Many users praise Soundiiz for being intuitive and effective at transferring playlists between platforms such as Spotify and Tidal.
Trustpilot reviews highlight ease of use and usefulness for library migrations and consolidation.
Common complaints
Negative reports include short history retention for batch transfers (complicating retries) and occasional transfer errors, especially with platforms that limit API access.
Some users also report duplicates, metadata mismatches, or difficulty reverting unintended changes after syncs.
Documentation checklist
What to save before and after cancelling
- Cancellation confirmation email (proof of cancellation).
- Screenshots of your Settings → Plan page showing subscription status.
- Billing history or payment receipts from Stripe or your bank.
- Export or record of important playlists and a list of last successful syncs.
Why these items help
These documents support disputes, refund requests, or evidence if future billing occurs after cancellation.
They also help restore content if you re‑subscribe or migrate elsewhere later.
Common mistakes
Attempting to cancel via app stores
Many people mistakenly try to cancel through Google Play or Apple App Store; Soundiiz subscriptions must be cancelled on the Soundiiz website.
Attempting cancellation in the app store will not stop Soundiiz billing managed via Stripe.
Waiting until the last minute
Waiting too close to the renewal date can cause a missed cancellation window; Soundiiz recommends canceling at least 72 hours before period end.
Also avoid using paid features after subscribing if you intend to claim a right of withdrawal - Soundiiz treats immediate use as waiving that right.
Comparative recap
At-a-glance comparison
| Plan | Price (USD) | Typical use case | Notes |
|---|---|---|---|
| Free | US$ 0 | Basic transfers and testing | Limited features; good for occasional moves |
| Premium | US$ 5 / US$ 39 | Regular transfers and syncs | Full paid features; billed via Stripe |
| Creator | US$ 9.50 / US$ 75 | Heavy users and creators | Higher limits and advanced options |
| One‑Time Premium trial | ~US$ 15/week | Short-term intensive migrations | Temporary access; check exact trial terms |
Key takeaway
Choose Free to test, Premium for regular use, Creator for heavier needs and the one‑time trial for short intensive work.
Remember that cancellation must be done on the web and refunds are generally not provided once paid features are used.
After cancelling
Immediate steps
- Save the cancellation confirmation email as proof of cancellation.
- Export or back up any important playlists or metadata before end of billing period.
Where to get official help
For cancellation instructions see the official Soundiiz help page: How to cancel your Soundiiz subscription.
For refund and usage policy see: Can I get a refund for my subscription?.
Address
Company location
Soundiiz is headquartered in Nantes, France.
No specific street or postal address is published in the official help pages.
Contact notes
If you need formal contact details for legal or consumer matters, refer to the Soundiiz help centre or include your documentation when contacting relevant consumer protection authorities in South Africa.