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Cancel UNITEDMASTERS
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Unitedmasters service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation UnitedMasters: Easy Method
What is UnitedMasters
Overview
UnitedMasters is a music distribution platform that helps independent artists upload, distribute, and monetize music across major streaming services.
The service offers tiered plans for distribution and promotional features, and supports both one-time purchases and recurring memberships.
Key functions
Artists can distribute tracks, access analytics, and pursue brand/sync opportunities depending on the plan chosen.
UnitedMasters operates globally from its U.S. headquarters while offering localized pricing and plans for South African users.
How to cancel UnitedMasters
Cancel via the UnitedMasters website (web subscription)
- Sign in to your UnitedMasters account on the web.
- Go to SETTINGS → MEMBERSHIP → MANAGE → CANCEL MEMBERSHIP.
- Select a reason for cancelling and confirm the cancellation.
Cancellation made on the site takes effect at the end of your current billing period.
There are no refunds for the current paid period when cancelling via web.
Cancel via iOS (App Store) or Android (Google Play)
- If you subscribed through Apple iOS, cancel through your Apple account using Apple’s subscription management tools.
- If you subscribed through Google Play, cancel through your Google Play account using Google’s subscription management tools.
- Do not attempt to cancel an App Store or Google Play subscription from the UnitedMasters web settings - it must be cancelled in the app store used to purchase it.
What happens when you cancel
Access and service period
When you cancel a paid membership, your access to paid features generally continues until the end of the current billing period you already paid for.
After that period ends, paid features tied to the membership will stop unless you re-subscribe.
Data, releases, and account status
Your account and content uploads usually remain in place unless you choose to delete them separately.
Royalty collection and distribution continue according to UnitedMasters’ operational rules; check your account statements for pending payouts.
Will I get a refund?
Web subscriptions and one-time purchases
UnitedMasters states that one-time purchases (including Beat Exchange) are non-refundable; no refunds are offered for these purchases.
Web subscription payments are generally non-refundable and UnitedMasters does not provide credits for partially used billing periods.
Exceptions and discretionary refunds
UnitedMasters may consider refunds on a case-by-case basis if requested within 30 days and you have not breached the Terms of Use.
Any refund or credit outside the stated policy is at UnitedMasters’ sole discretion and is not guaranteed.
UnitedMasters plans and pricing
Pricing summary
Below are the South African price points and plan names recorded for UnitedMasters.
Prices may vary by platform (web vs in-app) and by periodic promotions; confirm in your account before purchase.
| Plan | Price (ZAR) | Period / 期間 | Features |
|---|---|---|---|
| DEBUT+ | R399.99 | One-time | Unlimited distribution, 100% royalties, advanced analytics |
| SELECT | R1,049.99 - R1,199.99 | One-time | All DEBUT+ plus brand & sync deals, premium content, support |
| DEBUT+ (Annual) | R400.00 | Annual | Unlimited distribution, advanced tools, 100% royalties |
| SELECT (Annual) | R1,150.00 | Annual | All DEBUT+ features plus exclusive brand & sync access |
Your consumer rights in South Africa
Contract terms vs statutory rights
UnitedMasters’ terms emphasise non-refundable purchases and limited refund policies, which govern the contractual relationship with users.
Some standard cooling-off provisions may not apply once digital content is delivered or services are accessed.
Protections that may still apply
South African consumer protection laws (such as fair business practices and protection against misrepresentation) can still support disputes in cases of unfair practices.
If you believe terms were breached or you were misled, you may have recourse through local consumer protection channels or dispute resolution mechanisms.
Customer experiences
Positive reports
Some users report excellent customer support, fast responses, and helpful features like co-release options that aided exposure.
Long-term verified users have reported career growth, increased streams, and successful withdrawals under the platform.
Negative reports
There are multiple user complaints describing delayed or withheld payouts, music takedowns, and slow or unhelpful support responses.
Several reports mention disputes over funds and difficulties resolving account issues; outcomes appear to vary by case.
Documentation checklist
Essential documents to gather
- Account email and username used with UnitedMasters.
- Proof of purchase or subscription receipt (transaction ID, date, amount).
- Screenshots of membership page showing active subscription or billing details.
Support and dispute evidence
- Copies of any correspondence with UnitedMasters support (dates and content).
- Bank or payment-provider statements showing debits from UnitedMasters or app stores.
- Release identifiers (catalog/ISRC) and payout reports if disputing royalties.
Common mistakes
Not cancelling through the correct store
Many users try to cancel on the website after subscribing via Apple or Google; this does not stop App Store or Google Play billing.
Always cancel in the store where the purchase was made to avoid unexpected renewals.
Expecting automatic refunds or immediate changes
Expecting a pro-rata refund or the immediate termination of access is a common error.
Web cancellations usually keep access until the paid period ends and refunds are generally not provided.
Comparative recap
At-a-glance comparison
The table below compares core points across the main paid plans for quick decision-making.
| Plan | Price (ZAR) | Period / 期間 | Refunds | Cancellation method |
|---|---|---|---|---|
| DEBUT+ | R399.99 | One-time | Non-refundable (generally) | Cancel via account settings (web) or app store if purchased there |
| SELECT | R1,049.99 - R1,199.99 | One-time | Non-refundable (generally) | Cancel via account settings (web) or app store if purchased there |
| DEBUT+ (Annual) | R400.00 | Annual | Non-refundable (generally); 30-day case-by-case possible | Manage subscription in web account |
| SELECT (Annual) | R1,150.00 | Annual | Non-refundable (generally); 30-day case-by-case possible | Manage subscription in web account |
After cancelling
Practical next steps
Confirm the cancellation confirmation in your account and keep screenshots for your records.
Monitor your payment method for any unexpected charges and retain proof of the cancellation date.
Further actions and support
If you need a refund or have unresolved payout issues, prepare your documentation and submit a support request through UnitedMasters’ support channels.
If you subscribed via Apple or Google, contact their support for subscription and billing issues directly.
Address
UnitedMasters headquarters
10 Jay St., Brooklyn, NY 11201, United States.
Notes on contacting
UnitedMasters is a U.S.-based company; local South African office details are not publicly listed.
Keep international communication and time zones in mind when contacting support.