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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Future Publishing service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Future Publishing: Easy Method
What is Future Publishing
Overview
Future Publishing (also referenced as Future PLC or Future Publishing (Pty) Ltd in South Africa) is a media company that publishes technology and lifestyle magazines and offers subscription services for digital and print editions.
Services covered
Subscriptions include direct app/web subscriptions, third-party platforms such as the App Store (Apple) and Magazines Direct or Magzter, and occasional local South Africa - facing offers.
How to cancel Future Publishing
Cancel via Apple App Store
- Open iOS Settings on your device.
- Tap your Apple ID name, then tap "Subscriptions".
- Find the Future Publishing subscription and select "Cancel Subscription".
- Cancelling stops auto-renewal; access continues until the current billing period ends.
- Future Publishing does not cancel Apple-managed subscriptions directly; use Apple’s subscription panel.
Cancel via web / Magazines Direct / Magzter
- If you subscribed via Magazines Direct or Magzter, you must contact the platform’s support to cancel or amend the subscription.
- For Magazines Direct web subscriptions, contact the support email or telephone number provided on your order confirmation.
- For Magzter purchases, cancel through your Magzter account or follow Magzter’s cancellation process on their site or app.
- For technical guidance, see the Future app support page: Future app support.
Cancel via Future web or app profile
- If you subscribed directly through Future’s website or app, sign in to your profile page in the app or website.
- Navigate to subscription settings or account management and select the option to cancel or terminate the subscription.
- Cancellation will stop future renewals but will usually allow access until the end of the paid period.
What happens when you cancel
Access after cancellation
When you cancel, you will normally retain access until the end of the current paid period or any committed term you have already paid for.
Auto-renewal is turned off at cancellation; content access typically remains until the billing cycle ends.
Renewal and account data
After cancellation, the subscription will not renew automatically. You may need to re-subscribe to regain access later.
Account data and purchase history are generally retained per Future’s account policies; contact support if you need account deletion.
Will I get a refund?
Billing error reports and time limits
If you believe you were billed in error, you must notify Future via email within 60 days of the billing date to request a refund or credit.
Refunds or credits are not issued after the 60-day window except where required by applicable law.
Exceptions and platform rules
- Subscriptions purchased through Apple or other platforms are subject to the platform’s refund policies; contact the platform for refunds on those purchases.
- Where local consumer law requires additional rights, those rights may alter refund obligations.
Future Publishing plans and pricing
Available plan overview
Pricing and plans vary by platform and region. The table below shows verified items for Future SA and Magzter-based plans.
Pricing details
| Plan | Price | Period | Features |
|---|---|---|---|
| Future SA hard-copy/digital (annual) | R0.00 | Annual | Free digital subscription (downloadable) |
| Future SA via Magzter (digital) | USD 14.99/month or USD 149.99/year (~USD 12/month) | Monthly / Annual | Digital access via Magzter platform (global pricing, not ZAR-specific) |
Your consumer rights in South Africa
Cooling-off and cancellation rights
Future Publishing’s publicly available South Africa - facing terms do not explicitly state a 14-day cooling-off or unconditional right to cancel for online purchases.
Where South African consumer protection law requires specific rights, those statutory rights will apply and can affect cancellation and refund entitlements.
Statutory protections and actions
- Keep proof of purchase, cancellation attempts, and correspondence to support any dispute under South African consumer law.
- If you cannot resolve a dispute with the supplier, consider contacting a local consumer protection authority or seeking legal advice.
Customer experiences
Reported negative experiences
Some customers have reported that trial subscriptions were cancelled yet unauthorised payments continued via direct debit and resolution was slow or ineffective.
Complaints also note delivery delays, repeated billing after cancellation, and unfulfilled refunds despite promises.
How to interpret reviews
Online reviews can indicate service risks but may not reflect every customer’s experience. Use them together with official support channels and your purchase records.
For a sample of reported reviews, see customer feedback: Trustpilot - Future Publishing.
Documentation checklist
Essential documents to gather
- Order confirmation or receipt showing the subscription start date and billing details.
- Account email address, user name, and any subscription ID shown in the app or web account.
- Proof of cancellation attempts (screenshots, emails, call logs) and the date/time of each attempt.
Optional supporting documents
- Bank or card statements showing the disputed charge(s).
- Correspondence with platform providers (Apple, Magzter, Magazines Direct) if the purchase was made through them.
Common mistakes
Canceling with the wrong party
Many customers cancel inside the Future app but forget to cancel through the platform that actually manages billing (e.g., Apple or Magzter).
Always check whether the subscription was billed by Apple, Magzter, Magazines Direct, or directly by Future before cancelling.
Missing the refund window or proof
Waiting longer than 60 days to report billing errors can forfeit the standard refund/credit request option referenced by Future.
Not retaining order confirmations or cancellation receipts makes dispute resolution harder; save all correspondence and screenshots.
Comparative recap
Quick comparison of cancellation channels
| Platform | How to cancel | Refund window | Access after cancel |
|---|---|---|---|
| Apple App Store | Via iOS Settings → Apple ID → Subscriptions | Subject to Apple’s refund rules; contact Apple | Access remains until end of current period |
| Magazines Direct / Web | Contact Magazines Direct support by email or phone | Refunds handled case-by-case; report billing errors to Future within 60 days | Access remains until the end of the paid period |
| Direct via Future web/app | Cancel from your profile page or account settings | Report billing errors within 60 days to request refund | Access remains until the end of the commitment or paid month |
After cancelling
Confirm and monitor
After you cancel, save a confirmation (screenshot or email) showing the cancellation and the date your access will end.
Monitor your bank or card statements for any unexpected future charges and keep evidence of those charges if they occur.
Helpful links and next steps
- Future app support page for guidance: https://futureplc.com/app-support/
- Customer experience reports and reviews: Trustpilot - Future Publishing
- If unresolved, prepare documentation and contact your bank or a South African consumer protection body for advice.
Address
Local address
Future Publishing (Pty) Ltd
320 Rivonia Boulevard (Cnr 4th Avenue), Rivonia 2128, South Africa
Contact notes
Use the address above for postal correspondence. For subscription changes, use the app/web profile or platform support channels shown in this guide.