What is Newsweek
Overview
Newsweek is a global news magazine offering in-depth reporting, analysis and commentary on current events, politics, culture and world affairs.
It operates on paid subscriptions for digital and print editions and distributes content via its website and mobile apps.
Where subscriptions appear
Subscriptions can be purchased directly from Newsweek.com or through platform stores such as Apple App Store (iOS) and Google Play (Android).
Each purchase channel can have separate billing and cancellation rules set by the platform or by Newsweek.
How to cancel Newsweek
Cancel via Newsweek website (direct)
- Email [email protected] using the email address registered to the subscription.
- Include your full name, subscription details (plan and start date) and any order or invoice numbers.
- Notify at least five working days before your next billing cycle to ensure cancellation takes effect at the following cycle.
Cancel via mobile platforms
- iOS (App Store / Pocketmags): Cancel through your Apple ID Subscriptions in Settings or the App Store. Do this at least 24 hours before the renewal period ends.
- Android (Google Play): Cancel in the Subscriptions section of your Google Play account. Follow Google Play’s cancellation and refund procedures.
- Active billing periods purchased through app stores typically cannot be cancelled for a refund through Newsweek; refunds are governed by the store.
What happens when you cancel
Access and content
If cancellation is accepted, you generally retain access for the remainder of the paid period. Access usually ends at the next renewal date.
For print subscriptions the physical issues already dispatched are normally still delivered.
Billing and account
Cancellation stops future renewals but does not necessarily delete your account or personal data. Contact support for account or data-deletion requests.
If you cancel through an app store, billing and scheduling are handled by that store rather than Newsweek.
Will I get a refund?
Newsweek.com (direct purchases)
Refunds or credits for purchases made at Newsweek.com are at Newsweek’s discretion. One-time digital purchases (single issues, gifts) are generally non-refundable.
Print subscriptions cancelled mid-period may receive prorated refunds for unserved portions; check Newsweek’s terms for details.
Newsweek terms on sales and refunds
App Store and Google Play purchases
- App Store (Apple): Refunds are handled by Apple according to Apple’s policies. Active paid periods bought via the app cannot be refunded by Newsweek. Free trials must be cancelled more than 24 hours before the trial ends to avoid charges.
- Google Play: Refunds and cancellations are governed by Google Play policy. Newsweek cannot directly control refunds for Play Store purchases.
- For platform-specific refund claims follow the store’s support and refund request process.
Reference on platform handling: Cancellation guidance covering app stores
Newsweek plans and pricing
Pricing summary
The following prices were found from available listings and store tiers. Confirm final amounts in your app store or at purchase.
| Plan | Price (ZAR) | Period | Features |
| Single issue (digital) | R55.00 | Per issue (weekly) | Digital edition of one Newsweek issue |
| Subscription (App Store - Newsweek Subscriptions) | R99.99 | See store listing | In-app digital subscription via Apple App Store |
| Subscription (App Store - higher-tier) | R249.99 or R879.99 | See store listing | Higher-tier in-app subscription; period and specifics vary by listing |
Notes on pricing
App store subscription tiers may not clearly show period lengths on the listing and can represent monthly or longer bundles.
Always check the final price and billing period at checkout in your App Store or Google Play account.
Your consumer rights in South Africa
Cooling-off and refunds
Under the South African Consumer Protection Act consumers commonly have a 14-day 'cooling-off' right to cancel certain digital and subscription agreements.
This can allow consumers to request refunds or cancellation within that period even if a provider’s terms say digital subscriptions are non-refundable.
Enforcing rights and escalation
- If Newsweek declines a refund you believe you are entitled to, present your case citing the Consumer Protection Act and your evidence.
- If unresolved, escalate to local consumer protection authorities such as the National Consumer Commission or seek advice from a consumer-rights organisation.
Customer experiences
Positive feedback
Some long-term subscribers praise Newsweek’s magazine format and select strong journalism pieces.
Android users have reported well-written website stories and reasonably up-to-date news coverage.
Sources: subscriber reviews, Android review summaries
Negative feedback
Several reviewers report problems with customer service, unresponsive support, difficulty cancelling, and refund challenges.
Android app complaints include crashes, freezing, scrolling issues, delayed notifications and intrusive ads that affect usability.
Documentation checklist
Essential items to prepare
- Registered email address used for the account.
- Full name and subscription start date.
- Order number, invoice, or receipt (store receipt if purchased via Apple/Google).
- Screenshots of billing, renewal date, and any relevant error messages.
Optional supporting materials
- Correspondence history with Newsweek support or app store support.
- Proof of attempted cancellations in the app store or via email timestamps.
- Any delivery records for print issues, if applicable.
Common mistakes
Timing errors
Waiting until the renewal date or too close to it can result in an extra billed period; follow the stated cut-off times (five working days for direct cancellations, 24 hours for Apple subscriptions).
Wrong cancellation channel
Cancelling via the wrong channel is common: direct Newsweek support cannot stop store-managed renewals and vice versa.
Always cancel through the channel you used to buy the subscription (Newsweek.com, Apple ID, or Google Play).
Comparative recap
Quick comparison
| Method | How to cancel | Refunds | Timing requirements |
| Direct (Newsweek.com) | Email [email protected] with registered email and details | At Newsweek’s discretion; print subscriptions may be prorated | Notify at least five working days before next billing cycle |
| Apple App Store (iOS) | Cancel via Apple ID Subscriptions in Settings / App Store | Handled by Apple; Newsweek cannot refund active app purchases | Cancel at least 24 hours before period ends; free trials >24 hours |
| Google Play (Android) | Cancel via Google Play Subscriptions section | Governed by Google Play policy; Newsweek does not control refunds | Follow Google Play timing and refund rules in the Play Store |
After cancelling
Confirm and monitor
Save confirmation emails or screenshots after you cancel and check your next bank or card statement to ensure no further charges appear.
Useful links
Address
Corporate mailing address
Newsweek
One World Trade, New York, NY 10007, United States
Support contact
Email: [email protected] (use the registered subscription email for cancellation requests).