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Cancellation service #1 in South Africa
The Arizona Republic is a U.S.-based daily news publisher providing local, state and national reporting, opinion and features.
It offers digital access via azcentral apps and website alongside occasional promotional subscription offers.
Digital subscribers receive full access through the azcentral.com website and mobile apps.
Subscription options include monthly and annual digital plans and limited-time promotional rates.
Manage subscriptions through your Apple ID - deleting the app does not cancel the subscription.
Cancel via the Google Play Store; removing the app will not stop billing.
Sign in at azcentral.com to manage your subscription and cancel online when available.
Cancelling typically stops renewal but access generally continues until the end of the current billing period.
Confirm the exact end date in your account or by contacting customer service.
Automatic renewals will be disabled after cancellation; you may need to sign in to re-enable service later.
Your account data (profile and payment method) may be retained for future use unless you request deletion.
The Arizona Republic states payments are non-refundable for unused portions of a billing period when you cancel early.
Refunds or credits may be issued only at the company's sole discretion; there is no standard 14‑day cooling-off provision in their published terms.
Below are U.S. app-store prices verified from available data. Local (ZAR) pricing is not published publicly.
| Plan | Price | Period | Features |
|---|---|---|---|
| Digital Monthly (U.S. App Store) | $24.99 | Monthly | Unlimited digital access via azcentral app |
| Digital Annual (U.S. App Store) | $69.99 | Annual | Unlimited digital access via azcentral app |
| Promotional Monthly (first month) | $1.00 (first month) | Monthly | Unlimited digital access (promotional offer) |
| Promotional Annual | $99.00 | Annual | Unlimited digital access (promotional offer) |
Exact South African pricing (ZAR) is not publicly available; local cost will depend on exchange rates, App Store regional pricing and taxes.
For account-specific pricing or promotional eligibility, sign in to your azcentral account or contact support: azcentral Help.
Under South Africa’s Electronic Communications and Transactions Act (ECT Act), consumers have a 7-day cooling-off right for services concluded electronically.
This right can allow cancellation with a full refund (less direct return costs) within 30 days in some cases; see the statute summary: ECT Act cooling-off (acts.co.za).
For a practical summary of cooling-off rules, see: Cooling-off guide (legalese.co.za).
Some long-time subscribers report satisfactory delivery and service improvements over time.
Positive experiences tend to focus on content quality and occasional reliable delivery.
Common complaints include difficulty locating a cancellation button and needing to rely on phone or chat to cancel.
There are reports of continued charges after attempted cancellations and confusion around promotional billing cycles.
Deleting the mobile app does not cancel the subscription and will not stop charges.
Always cancel through Apple ID, Google Play, or the azcentral account management page.
Failing to save confirmation numbers, screenshots or chat logs makes disputes harder to resolve.
Also verify billing cycles and promotional terms before cancelling to avoid unexpected charges.
| Method | How to cancel | Refund likely? | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID Subscriptions in device settings | Unlikely; refunds by Apple/company discretion | Deleting app does not cancel |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions | Unlikely; refunds by Google/company discretion | Deleting app does not cancel |
| Web / azcentral | Sign in at azcentral.com → Manage Account → Cancel | Unlikely; company may issue credits case-by-case | If missing, contact chat or call 1-800-332-6733 |
Use the platform where you originally subscribed to cancel and keep receipts and screenshots.
If you are in South Africa, consider your ECT Act rights when seeking refunds or cancellations.
The Arizona Republic
200 East Van Buren Street, Phoenix, AZ 85004, USA
Phone: 1-800-332-6733 (use for cancellations if online option is not available).
Help and account management: azcentral Help.
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Written by Refilwe Mokoena
eIDAS legal expert · 5 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 5 years.