Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel THE TIMES
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the The Times service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Times: Easy Method
What is The Times
Overview
The Times is a subscription-based news publication offering national and international coverage, analysis, and features. In South Africa it is commonly accessed via digital services tied to TimesLIVE and bundled Sunday Times products.
Scope for South African readers
South African readers access content through direct web accounts, mobile app store subscriptions, or bundled Sunday Times digital/print plans. Billing and cancellation rules differ by purchase channel.
How to cancel The Times
Cancel via Web / Direct (TimesLIVE account)
- Sign in to your TimesLIVE account on the TimesLIVE website.
- Go to Account or Subscription settings and follow the Cancel subscription steps.
- If you cannot cancel online, contact customer service for assistance.
Cancel via mobile app stores
- iOS: Open Apple Subscriptions (Settings > your name > Subscriptions) and cancel The Times subscription at least 24 hours before renewal.
- Android: Open Google Play > Subscriptions > select The Times and follow the prompts to cancel before the renewal date.
- Note: Apple and Google manage billing; TimesLIVE cannot cancel app-store subscriptions for you.
What happens when you cancel
Access after cancellation
Cancellations typically remain effective at the end of the current billing period. You keep access until that period ends.
Renewal and account data
Auto-renewal stops after cancellation takes effect. Your account data may be retained per the publisher's privacy policy and can be queried via customer support.
Will I get a refund?
Standard monthly subscriptions
Monthly subscriptions do not receive refunds for the current billing cycle. You retain access until the period ends; no prorated cash refunds are provided.
Longer-term and discretionary refunds
- Six- and 12-month subscriptions: refundable (minus portion already fulfilled) if cancelled within the first seven days.
- Discretionary refunds: may be issued for duplicate payments, billing errors, affordability issues, delivery/service complaints, illness or death, subject to documentation and publisher review.
The Times plans and pricing
Available plans (summary)
Below are commonly published prices for print and digital options associated with The Times / Sunday Times bundles and TimesLIVE access in South Africa.
Price table
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Physical single copy (cover price) | R3.50 | Per issue (期間) | Single printed tabloid edition in limited quantities |
| Digital: Sunday Times + The Times (3‑month bundle) | R173.30 | 3 months (期間) | Digital access to both Sunday Times and The Times (~R58/month) |
| Digital: Sunday Times (includes TimesLIVE) - Monthly | R80 | Monthly (期間) | Digital-only access, including TimesLIVE content |
| Digital & Print: Sunday Times + TimesLIVE - Monthly | R110 | Monthly (期間) | Print delivery plus digital access |
| Day Pass: Sunday Times (includes TimesLIVE) - 24h | R30 | 24‑hour pass (期間) | Temporary subscriber-only article access |
Your consumer rights in South Africa
Cooling-off and refunds under ECTA
Under the Electronic Communications and Transactions Act (ECTA), consumers generally have a 7-day cooling-off right to cancel certain online services and receive a full refund where payment was taken upfront.
For details on consumer protections, consult South African consumer law summaries.
How TimesLIVE terms compare
- TimesLIVE’s public terms do not broadly offer 14‑day cooling‑off refunds and generally waive prorated cash refunds for monthly plans.
- A short refund window (first seven days) applies only to some longer subscriptions (six- and 12‑month plans) per the publisher’s policy.
Customer experiences
Positive feedback
Many sources regard TimesLIVE and related brands as reputable, secure news providers with comprehensive coverage. Independent assessments score the site highly for safety and trust.
Negative feedback and limitations
User-submitted reviews on major aggregators are limited, so detailed consumer feedback can be sparse. Some review platforms have general reliability concerns.
Documentation checklist
What to prepare before contacting support
- Account email address and username used for the subscription.
- Order or subscription reference number (from confirmation email or receipt).
- Payment method details and date of charge (for refund or duplicate-payment queries).
Documents for refund or special cases
- Proof of payment (bank or card statement showing the transaction).
- Medical or death certificates for compassion-based requests (if applicable).
- Any correspondence with the publisher or app-store receipts.
Common mistakes
Missing the cancellation window
Many subscribers expect immediate refunds but forget that cancellations generally take effect at the end of the billing period. Cancel at least 24 hours before renewal for app-store subscriptions.
Trying to cancel the wrong way
Attempting to cancel an App Store or Google Play subscription via TimesLIVE support will often fail because Apple and Google manage billing. Use the platform where you purchased the subscription.
Comparative recap
Quick comparison overview
The table below compares the main purchase channels, how to cancel, and typical refund outcomes.
Comparison table
| Platform | Cancellation method | Refund policy | Period (期間) |
|---|---|---|---|
| Web / Direct (TimesLIVE account) | Cancel via TimesLIVE account settings or contact customer service | No refund for current monthly cycle; possible refunds for longer plans within first 7 days | Subscription period (期間) |
| App Store (iOS) | Cancel via Apple Subscriptions (Apple manages billing) | Must cancel 24+ hours before renewal to avoid charge; refunds handled by Apple | Subscription period (期間) |
| Google Play (Android) | Cancel via Google Play > Subscriptions > The Times | Must cancel before renewal to avoid charge; refunds handled by Google | Subscription period (期間) |
After cancelling
Next steps
Keep your cancellation confirmation and check that auto-renewal is disabled in your account or app-store subscription list.
Helpful links
- South African consumer rights overview (BusinessTech)
- Site reputation and safety assessment (Scam Detector)
Address
Publisher contact address
The Times Customer Support - Subscription
1 London Bridge Street
Location details
London SE1 9GF
United Kingdom