Cancellation Corporate Finance Institute: Easy Method

What is Corporate Finance Institute

Overview

Corporate Finance Institute (CFI) is an online education platform focused on financial modeling, valuation, and related finance skills.

CFI offers course libraries, video lessons, templates and certifications that target finance professionals and students worldwide.

Main offerings

CFI provides subscription plans that grant access to on-demand courses, video lessons, and certification tracks such as FMVA.

Subscription tiers differ by features such as AI support, expert feedback, and premium templates.

How to cancel Corporate Finance Institute

Cancel via Web dashboard

• Log into your CFI Dashboard → My Account → Profile → Settings → Billing.
• Click “Cancel Renewal”, complete the cancellation survey and confirm the action.

Cancel via support or app stores

• Email CFI support or use the in‑platform chat while logged in for billing or cancellation questions.
• If you subscribed through the Apple App Store or Google Play, cancel through the respective store; those subscriptions follow the store's policies.

What happens when you cancel

Access and renewal

After cancellation, your paid access remains active until the end of the current billing cycle.

At the end of that cycle your account reverts to the free tier and paid features are removed.

Data and account deletion

Deleting your CFI account is irreversible and removes historical progress and data.

Account deletion does not generate a refund; consider exporting any needed work before deleting your account.

Will I get a refund?

Standard refund policy

Except where required by law, all payments to CFI are non‑refundable; cancelling does not produce a refund.

Canceling typically only prevents future renewals; access continues until the paid period ends.

Exceptions

• EU consumers: A 14‑day full refund right applies from the date of payment (this is an EU consumer protection exception).
• Other exceptions only apply if required under applicable law; CFI’s stated policy is non‑refundable otherwise.

Corporate Finance Institute plans and pricing

Summary of published plans

CFI publishes pricing in USD; ZAR equivalents below are approximate conversions and may vary with exchange rates.

Exact billing amounts in ZAR depend on current FX rates at payment time and CFI’s billing process.

Pricing table

Your consumer rights in South Africa

CFI policy and South African context

CFI’s published policy does not list South Africa‑specific refund exceptions; the stated rule is that payments are non‑refundable unless law requires otherwise.

CFI publishes an EU 14‑day exception but does not publish a comparable South African exception.

Local consumer statutes

South African consumer protection laws may provide remedies in certain cases (for example, misleading representations or defective digital products).

If you believe local consumer law gives you a right to a refund, consider contacting CFI support and, if needed, a local consumer protection authority or legal adviser.

Customer experiences

Positive feedback

Users report well‑structured, practical, hands‑on learning with clear instructors and useful Excel modeling practice.

Reviews highlight flexible self‑paced format, quality videos and improvements in practical finance skills.

Negative feedback

Some customers report issues with customer support responsiveness and difficulties obtaining assistance by email.

Others perceive the annual price as high relative to available study hours and question value for money for certain users.

Documentation checklist

What to prepare before cancelling

• Account email address and login credentials for the CFI Dashboard.
• Order or transaction reference number for the subscription payment (if available).

Optional supporting documents

• Screenshots of your Billing page or purchase confirmation if you need to escalate a billing dispute.
• Correspondence with CFI support if you previously contacted them about billing or refunds.

Common mistakes

Missing the correct cancellation channel

Example: Trying to cancel an App Store subscription through CFI support - App Store or Google Play subscriptions must be cancelled through the store.

Always confirm where you purchased the subscription (CFI site vs app store) before requesting cancellation.

Assuming cancellation equals refund

Example: Cancelling expecting a pro‑rata refund - CFI’s stated policy is non‑refundable except where law requires otherwise.

Check the billing cycle end date to know how long you will retain access after cancelling.

Comparative recap

Quick comparison of plans

The table below summarizes the two main published plans, pricing approximations and the primary differences in features.

Decision pointers

Choose Self‑Study if you need broad course access and certifications at a lower annual price.

Choose Full‑Immersion if you want extra support features such as AI assistance and weekly model feedback.

After cancelling

Immediate next steps

Confirm cancellation via your CFI Dashboard billing page and keep a screenshot or confirmation email for your records.

Note the date your paid access ends so you can export any course progress or materials you need before downgrade.

Where to get help

Contact CFI support or use the in‑platform chat while logged in for billing questions or to request account deletion assistance.

If you subscribed through a mobile app store, manage cancellations and refund requests through that store’s support channels.

Address

Mailing address (Corporate contact)

Corporate Finance Institute - Privacy Officer

1200 Waterfront Centre, 200 Burrard Street, P.O. Box 48600, Vancouver, BC, Canada V7X 1T2

Notes about contacting

Use the address above for formal written notices where required by privacy or corporate contact procedures.

For billing or account actions, use the Dashboard or support channels rather than postal mail for faster resolution.