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Cancel BEER52
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Beer52 service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Beer52: Easy Method
What is Beer52
Service overview
Beer52 is a subscription service that delivers a curated selection of craft beers, a magazine and snacks on a recurring schedule. Boxes are themed and change regularly to showcase different breweries and styles.
How subscriptions work
Subscriptions renew automatically on a recurring cycle (every 28 days for the listed plans). You are billed in advance for each upcoming box unless you cancel before the billing cutoff.
How to cancel Beer52
Primary cancellation method
Cancellation is only possible by calling Beer52 customer support; there is no online or in-app cancellation option. Plan to call well before your next billing date.
Step-by-step cancellation steps
- Find your next payment date on your account emails or billing statement.
- Call Beer52 customer support before 11:59 pm on the day prior to your payment date to prevent the next box being sent and charged.
- Do not attempt to cancel within the first 24 hours of your initial order; first orders have a 24-hour processing window when cancellation is not possible.
- During the call, provide your subscription details and request a cancellation confirmation reference or email.
- Keep a record of the date, time, agent name, and any confirmation number you receive during the call.
What happens when you cancel
Access and deliveries
If you cancel before the billing cutoff, the next scheduled box will not be sent or charged. If you cancel after the cutoff, the next box will still be sent and charged.
Cancellation stops future renewals but does not automatically issue refunds for boxes already dispatched or delivered unless covered by defects rules.
Account and data
Your account remains accessible for order history and records; Beer52 will retain information as required by its policies and legal obligations.
Ask the agent on the call how long they retain account data and whether you can request deletion or a copy of your data.
Will I get a refund?
Change of mind policy
Beer52 does not accept returns or refunds for change of mind on subscription boxes, because boxes are perishable or periodical in nature.
Expect no refund simply because you decide you no longer want future boxes after they have been dispatched.
Defective, damaged or misdescribed items
If a product is defective, damaged, or not as described you are entitled to a remedy such as refund, repair or replacement under applicable consumer rights referenced by Beer52.
Refunds for defective goods typically cover the goods' cost (not postage/packaging) and will be processed within a stated timeframe (e.g. up to 30 days) via cheque, bank transfer or card credit - confirm the exact method with support.
Beer52 plans and pricing
Overview
Below are the standard plan options and prices listed in GBP for the subscription plans. Prices are charged every 28 days as shown.
Notes on local pricing
No official South African Rand (ZAR) prices are publicly available for South Africa; final ZAR cost will depend on currency conversion at checkout and any delivery fees.
| Plan | Price | Period | Features |
|---|---|---|---|
| 8 beers + magazine + 2 snacks | £27.00 | Monthly (every 28 days) | Includes a copy of Ferment magazine and two snacks |
| 10 beers + magazine + 2 snacks | £33.00 | Monthly (every 28 days) | Includes a copy of Ferment magazine and two snacks |
| 12 beers + magazine + 2 snacks | £39.00 | Monthly (every 28 days) | Includes a copy of Ferment magazine and two snacks |
| 16 beers + magazine + 2 snacks | £51.00 | Monthly (every 28 days) | Includes a copy of Ferment magazine and two snacks |
Your consumer rights in South Africa
General rights overview
South African consumers are entitled to goods that are of good quality, fit for purpose and as described. Sellers must honour remedies for defective goods, which commonly include repair, replacement or refund.
Unfair or misleading contract terms may be subject to scrutiny under South African consumer protection laws.
How to enforce rights and next steps
If you believe your statutory rights have been breached, first contact the seller in writing asking for the remedy you seek (repair, replacement or refund) and keep all records.
If the seller does not resolve the issue, you can escalate to local consumer protection authorities or seek advice from a consumer advice organisation or legal adviser in South Africa.
Customer experiences
Positive feedback
Many customers praise Beer52’s customer service agents as polite and professional, and they appreciate the variety and quality of beers and the inclusion of the magazine and snacks.
On-time deliveries and clear communication are commonly mentioned by satisfied subscribers.
Negative feedback
Frequent complaints concern the inability to cancel online and the requirement to cancel by phone, which many find inconvenient or outdated.
Other negative reports cite difficulty obtaining refunds when items fail to arrive, perceived pressure or upselling during cancellation calls, and frustration with long waits or unresponsive follow-ups.
Documentation checklist
Essential documents to have ready
- Subscription/account email and username
- Next payment date and recent billing statement
- Order number(s) for recent boxes
- Payment method details used for the subscription
Evidence for refunds or disputes
- Photos of damaged/defective items
- Delivery proof or tracking information
- Copies/screenshots of emails and any chat records
- Call log: date, time, agent name and confirmation reference
Common mistakes
Missing the cancellation window
A common error is trying to cancel after the 11:59 pm cutoff on the day before the payment date, which results in the next box being charged and dispatched.
Always check your next billing date and allow time to call and speak to an agent before the deadline.
Trying unsupported channels
Many users mistakenly attempt to cancel via the website or email. Beer52 requires cancellation by phone, so relying on other channels delays the process.
Also avoid attempting to cancel within the first 24 hours of an initial order because the order may be in a processing window when cancellation is not permitted.
Comparative recap
Quick summary
This table highlights key differences between cancellation, refunds for change of mind, and refunds for defective items to help you act quickly and correctly.
How it compares
| Topic | What Beer52 does | What you should do |
|---|---|---|
| Cancellation method | Phone only; no online cancellation | Call support before 11:59 pm day prior to billing; keep confirmation |
| Refund for change of mind | Not accepted for subscription boxes | Do not expect a refund if you simply change your mind after dispatch |
| Refund for defective items | Entitled to remedy (refund/repair/replacement) | Report defects promptly with photos and records to seek remedy |
After cancelling
Confirmations to expect
After a successful cancellation call, you should receive a confirmation reference or email; keep this for your records and as proof of cancellation.
If you do not receive confirmation, contact support again and note the new call details.
Next practical steps
Monitor your payment method for any unexpected charges and contact your bank if a charge occurs after you have confirmation of cancellation.
If you have unresolved refund or delivery issues, continue to document communications and consider raising a dispute with your payment provider or seeking consumer assistance locally.
Address
Postal / customer service address
Beer52, 8 Melville Crescent, Edinburgh, EH3 7JA, United Kingdom.
How to use the address
Use this postal address for formal written complaints or to send supporting documentation if requested by customer support. Always include your subscription and order details.
Keep copies of any posted correspondence and obtain proof of posting for your records.