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Cancellation service #1 in South Africa
Doggy Plan is an online subscription service that offers planning and resources for dog owners, including training programs, nutrition guidance and health-tracking features.
The service is delivered digitally via subscription access. Subscriptions (including trials) typically renew automatically unless cancelled before the end of the current period.
When you cancel, future automatic renewals should stop. You usually retain access until the end of the paid subscription period.
Cancellation typically does not automatically delete your account or stored data. If you want data removed, request deletion explicitly when you email support.
Doggy Plan states refunds are provided at its discretion and are subject to company policy. Refunds are generally not provided once a subscription period has expired, unless required by law.
Exact ZAR pricing for "Doggy Plan" could not be confirmed publicly. The following ZAR ranges reflect pricing for a similarly named app ("Doggy Time") on the South African App Store and are provided as indicative only.
Contact Doggy Plan via your account email or [email protected] to confirm current South African pricing and available plans.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Doggy Time Premium (Monthly) | R59.99 - R119.99 | Monthly | Pet care tracker with full premium features (training, reminders, health tracking) |
| Doggy Time Premium (Annual) | R299.99 - R699.99 | Annual | Full premium features for year-long access |
| Doggy Time Premium (One-time purchases) | R999.99 - R1,499.99 | One-time | Specific premium content or upgrades |
South African consumers have rights under local consumer protection laws that may apply to digital purchases and subscriptions.
Some users report effective training results and praise the clarity of video lessons and coaching content.
Examples include comments that certain video lessons produced quick results for basic commands.
Many reviews mention recurring charges, difficulty cancelling and frustration with refund refusals.
Some customers describe poor or slow customer service and warn others to keep cancellation evidence.
For user reviews see: Trustpilot reviews and Trustify360 reports.
Customers often send unsubscribe requests from an address that is not registered to the account. This can delay or prevent processing.
Subscriptions auto-renew. Cancelling after a billing date commonly results in being charged for the next period. Always cancel before the renewal date.
Many assume a refund will follow cancellation automatically. Doggy Plan states refunds are discretionary and often not given after the period ends.
This table compares key points for Doggy Plan against a typical app-store subscription process to help you decide how to cancel and what to expect.
| Feature | Doggy Plan | Typical app-store subscription |
|---|---|---|
| How to cancel | PayPal cancellation or email [email protected] (subject "Unsubscribe"). | Usually cancelled directly via App Store / Google Play subscription settings. |
| Auto-renewal | Yes - subscriptions renew automatically unless cancelled. | Yes - app stores also auto-renew until user cancels. |
| Refunds | Discretionary; limited money-back guarantees under specific conditions. | App stores have their own refund policies and often provide refunds via store support. |
| User reports | Mixed: some praise training content; others report trouble cancelling and obtaining refunds. | Varies by provider; app stores keep centralised refund and cancellation tools. |
See other customers' experiences on review sites: Trustpilot and Trustify360.
Support email: [email protected]. Use this address to send "Unsubscribe" requests from your registered account email.
No public physical address in South Africa was found for Doggy Plan. The service operates online and handles support via email.
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Written by Ryan du Plessis
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.