Cancellation Duepoint: Easy Method

What is DuePoint

Overview

DuePoint is a subscription-based financial services and direct-sales platform marketed in South Africa. It combines a membership-based wealth platform, rewards programme and product subscriptions aimed at income generation and benefits.

Main services

Services include recurring subscription plans, benefits such as daily rewards, mentorship and optional protection or healthcare products. Plans are billed monthly and administered through app stores or direct payments.

How to cancel DuePoint

General requirement

There is no self-service cancellation available inside the DuePoint app or on the public website. Cancellation must be handled by contacting DuePoint client service directly for web or debit-order subscriptions.

Cancellation routes and steps

• If you subscribed via the Apple App Store: open your Apple ID account, go to Subscriptions, find DuePoint and cancel before the renewal date. Your access typically continues until Apple’s paid period expires.
• If you subscribed via Google Play: open the Google Play Store app, tap your profile → Payments & subscriptions → Subscriptions, select DuePoint and cancel. Uninstalling the app does not stop billing.
• If you pay by web (card) or debit order: contact DuePoint client service and request cancellation. Keep written confirmation of the cancellation request.
• Record dates, copy confirmation messages, and retain transaction references to help with any billing disputes.

For a consolidated summary of cancellation expectations see this guide: How to cancel DuePoint.

What happens when you cancel

Access after cancellation

If you cancel via Apple, access usually continues until the end of the paid period as handled by Apple. For other routes, access may end immediately or at the end of the billing cycle depending on DuePoint’s processing.

Renewal, billing and data

Cancellations stop future renewals but do not guarantee reversal of past charges. Maintain copies of cancellation confirmations. Your account data may be retained according to DuePoint’s internal policies.

Will I get a refund?

Standard refund position

DuePoint generally does not offer refunds for unused portions of subscriptions. There is no documented 14‑day money‑back guarantee visible in public materials.

Exceptions and third‑party purchases

• App Store purchases: refunds may be requested through Apple’s refund processes (Apple handles purchases made through its store).
• Bank or debit-order disputes: you can request a recall or dispute through your bank; outcomes vary by bank and timing.
• If you experience billing after cancelling, keep proof and seek a resolution via client service or your bank immediately.

Reference: cancellation and refund notes summarized here: postclic summary.

DuePoint plans and pricing

Pricing table

Notes on pricing

Some pages show variation in prices (promotional or tiered offers). The Wealth Engineer base is commonly listed at R699/month, with other product subscriptions billed separately.

Always verify the charge on your signup screen or invoice and keep receipts for cancellation disputes.

Your consumer rights in South Africa

Relevant protections

South African consumers benefit from laws such as the Consumer Protection Act and the Electronic Communications and Transactions Act, which include rights around fair billing and, in some cases, cooling‑off for distance agreements.

Practical steps to enforce rights

• Request internal escalation with DuePoint client service first and keep records of all communications.
• If unresolved, you may lodge complaints with relevant bodies or seek assistance from your bank for unauthorised or disputed debits.

Customer experiences

Positive reports

Some users report long-term earnings, lifestyle rewards and consistent payouts when actively maintaining subscriptions and channels. External trust checks also rate the DuePoint website as legitimate.

Negative reports

Reported issues include low earnings for many participants who do not recruit, billing and refund disputes, and occasional account suspension reports with limited recourse.

Independent review reference: DuePoint review.

Documentation checklist

Essential documents to gather

• Account username / email and subscription ID (if available).
• Proof of payment: bank statements, card receipts or app store purchase receipts.
• Written cancellation request and any confirmation from DuePoint.

Useful supporting records

• Dates and times of phone calls, names of agents, and screenshots of app screens or emails.
• Any promotional materials or invoices that show plan or price at signup.

Common mistakes

Assuming uninstall stops billing

Uninstalling the app does not cancel subscriptions paid through app stores or direct billing. You must cancel via the relevant subscription manager or client service.

Not keeping proof

Failing to save cancellation confirmations, payment receipts or communication makes disputes harder to resolve. Always record and keep copies of every step.

Comparative recap

At-a-glance comparison

Where to verify

For procedural summaries and common cancellation points see this guide: postclic cancellation guide.

After cancelling

Immediate checks

• Save any cancellation confirmation and note the effective date.
• Monitor your bank or card statements for any further charges for at least two billing cycles.

Escalation steps if charged after cancellation

• Contact DuePoint client service with proof of cancellation and transaction references.
• If unresolved, contact your bank to dispute the charge and request a recall.
• For context and reports from other users, see an external review: user review.

Address

Physical address

Corner Main, 2 Payne Road, Bryanston, Sandton, 2191, South Africa.

How to use the address

Use the physical address for written complaints or couriered documents if requested by DuePoint. Always include your account details and contact information in any mailed correspondence.