Cancellation Fever: Easy Method

What is Fever

Overview

Fever is an event discovery platform and app that helps users find and book local experiences such as concerts, exhibitions and pop-up events.

It operates globally and uses in-app purchases and subscriptions for certain features and ticket sales.

How the service is delivered

Fever is available on iOS and Android and via a web interface. Booking, subscriptions and account actions are tied to the platform used to purchase them.

Account management and legal terms are published on Fever’s website and in their Terms of Use.

How to cancel Fever

Cancel via iOS App Store

• Open iPhone Settings and tap your name at the top.
• Tap Subscriptions, find "Fever" and select Cancel Subscription.
• See a short guide at worldsapps.com for additional screenshots and tips.

Cancel via Google Play

• Open the Google Play Store app and tap the menu (three lines).
• Choose Subscriptions, find "Fever" and tap Cancel Subscription.
• Note: deleting the app does not stop recurring billing; you must cancel the subscription in Play Store.

Cancel via Web / Account deletion

• Web cancellations or account deletions are handled through Fever customer service as described in their Terms of Use.
• Follow the instructions in Fever’s Terms (see section 4.3) to contact support by the methods listed there.
• Refer to Fever’s official Terms: feverup.com/legal/terms_en.html.

What happens when you cancel

Access and renewal

When you cancel a subscription, it will typically remain active until the end of the current paid period and then not renew.

Access to subscription-only app features usually ends when the paid period expires.

Data and account

Cancelling a subscription does not necessarily delete your Fever account or personal data.

To remove your account or request data deletion, follow the account-deletion process via Fever customer service described in their Terms of Use.

Will I get a refund?

Fever’s general refund stance

Fever’s Terms of Use state that tickets are by default non-refundable after booking.

Refunds are therefore not guaranteed and are governed by Fever’s specific rules.

Exceptions and timing

• Refunds or vouchers may be offered if an event is postponed, canceled, or there is a venue or line-up change not attributable to the buyer.
• Requests for refunds based on such changes are typically required by no later than the Monday following the event, or when the event is canceled outright.
• See Fever’s official terms for full details: Fever Terms of Use.

Fever plans and pricing

Pricing summary

The table below lists current App Store prices for South Africa (ZAR) observed during 2024/2025.

Multiple variants may represent different subscription tiers or promotional offers.

Your consumer rights in South Africa

Cooling-off and ticket purchases

There is no automatic 14-day cooling-off right that applies generally to event ticket purchases through Fever.

Fever’s own terms set the post-purchase refund rules and are restrictive for standard ticket sales.

When refunds may apply

• Refunds are typically limited to cases of event cancellation, postponement, or significant change where Fever’s policy permits it.
• Act promptly if requesting a refund after an event change; Fever’s rules commonly require requests by the Monday following the event.

Customer experiences

Positive reports

Some users report fast and helpful customer service, easy navigation and quick resolution of issues, including refunds issued within days in certain cases.

Positive experiences are documented on review platforms such as Trustpilot.

Negative reports

Other reviewers report misleading event information, denied entry, and difficulty obtaining refunds or amendments.

Multiple complaints note Fever may offer vouchers rather than cash refunds and that responses from customer service can be slow or unsatisfactory.

Documentation checklist

What to gather before contacting support

• Order or booking reference number (ticket ID).
• Copy or screenshot of the ticket, payment receipt and event listing.
• Photos or evidence of event cancellation, line-up change or venue change when applicable.
• Full name, email used for booking and date/time of the event.

How to present your request

• Be concise: state the order number, the issue and the remedy you seek (refund, voucher, exchange).
• Attach supporting evidence and note the date you are submitting the request.

Common mistakes

Assuming deleting the app cancels subscriptions

Removing the Fever app from your device does not stop App Store or Google Play recurring charges.

Always cancel subscriptions inside the App Store or Play Store subscription settings.

Waiting too long to request refunds

Many refund exceptions require prompt claims (often by the Monday after an event) so delays can forfeit your chance to receive a refund or voucher.

Always check event updates and contact support immediately if the event changes or is canceled.

Comparative recap

Quick comparison

The table below summarises cancellation routes, likely outcomes and relative ease.

Use the method that matches where you purchased the subscription or tickets.

After cancelling

What to check immediately

Confirm cancellation in the App Store or Play Store and keep confirmation screenshots or emails.

Verify the subscription shows as "Canceled" and note the expiry date of your paid period.

Useful links

• Fever Terms of Use and refund/account info: Fever Terms (English)
• Step-by-step app cancellation guide (iOS instructions included): Delete/Cancel Fever guide
• Read customer reviews and experiences: Fever on Trustpilot

Address

Company address

Fever Labs Inc.

379 W Broadway, Suite 344, New York, NY 10012, United States

Where to find official contact details

For specific contact methods (email, phone) used to delete accounts or request refunds, consult Fever’s Terms of Use (section 4.3) linked above.

All official policy references in this guide point to Fever’s published Terms available on their website.