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Cancellation Housinglist: Easy Method
What is HousingList
Overview
HousingList is a subscription service that connects users with housing listings, including rentals and foreclosures. It offers time-limited trials and recurring monthly subscriptions for access to its database.
Service scope
The service provides searchable listings and member access for a fee. Subscriptions are billed in USD and are described in HousingList's Terms of Use.
How to cancel HousingList
Primary cancellation methods
- Email: send a cancellation request to [email protected]. Include your account details and request confirmation.
- Online contact form: use the contact form on HousingList's site (search the site for "Contact Us") and state you wish to cancel.
- Phone: call (800) 373‑13210 (Pacific Time hours) and request cancellation; note the time zone when calling.
Step-by-step cancellation checklist
- Prepare account details (email, username, payment date).
- Send a clear cancellation message and request written confirmation.
- Keep copies of all communications and confirmation messages or call reference numbers.
- Verify future billing statements to ensure auto-renewal has stopped.
What happens when you cancel
Access after cancellation
Access typically continues until the end of the current paid period unless otherwise stated by HousingList.
Renewal and data
Auto-renewal should stop after cancellation if processed correctly. Your account data and profile may remain stored per HousingList's policies.
Will I get a refund?
HousingList policy
HousingList's Terms of Use state explicitly that "All service fees are non‑refundable." This applies to trials and monthly subscriptions.
Possible exceptions and disputed charges
- If you believe you were charged incorrectly, document the charge and contact HousingList support immediately.
- Keep records (screenshots, emails, bank statements) when requesting a refund or disputing a charge with your payment provider.
HousingList plans and pricing
Pricing summary
Below are the plans and prices listed in available disclosures. All prices are in USD.
Notes on billing
Trials auto-renew to the monthly plan if not cancelled. All service fees are stated as non‑refundable in the Terms of Use.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| 7-day trial membership | $1.00 | One-time (7 days) | Full access for 7 days; auto-renews to monthly if not cancelled |
| Monthly subscription | $49.60 | Monthly | Full access; auto-billed until cancelled |
| 3-month membership | $99.00 | One-time (3 months) | Full access for 3 months; non-recurring unless re-registered |
Your consumer rights in South Africa
Relevant law
South African consumers are protected by the Consumer Protection Act (CPA) and related regulations. The CPA can provide cancellation and refund rights for certain transactions.
Practical advice
- HousingList's non‑refund clause may conflict with South African consumer protections and might not be enforceable locally.
- If you suspect your rights were breached, consider contacting the National Consumer Commission and seek advice on the CPA.
Customer experiences
Summary of reviews
Public reviews report a pattern of complaints about unexpected charges after trials and difficulty cancelling. Several reviewers describe billing and cancellation frustrations.
Representative sources
See customer reviews for more detail: HousingList reviews on Trustpilot.
Documentation checklist
What to gather before disputing or cancelling
- Account email and username.
- Dates of trial start and renewal attempts.
- Copies/screenshots of trial sign-up, confirmation emails, and billing notices.
- Bank or card statements showing charges.
- All written communications with HousingList and any call reference numbers.
How to use the documentation
- Attach documents to all email or form submissions to support your request.
- Use records when disputing charges with your bank or filing a complaint with a consumer body.
Common mistakes
Failing to cancel before trial ends
Many users report being charged because they did not cancel before the trial auto-renewed. Always note the trial end date and set reminders.
Not keeping proof
Another common error is not saving confirmation emails or screenshots. Without proof, disputes and refund requests are harder to resolve.
Comparative recap
Quick comparison
The table below contrasts key items: price, cancellation ease, refund policy, and notes.
How to read this table
Use the table to check which plan you had and what to expect when cancelling or disputing a charge.
| Plan | Price | 期間 | Cancellation ease | Refund policy |
|---|---|---|---|---|
| 7-day trial | $1.00 | One-time (7 days) | Cancel via email/form/phone only | Stated as non‑refundable |
| Monthly subscription | $49.60 | Monthly | Cancel via email/form/phone only | Stated as non‑refundable |
| 3-month membership | $99.00 | One-time (3 months) | Non-recurring; cancel before re-registering | Stated as non‑refundable |
After cancelling
Verify cancellation
Wait for written confirmation from HousingList and monitor your payment method to ensure no further charges occur.
Next steps if charged after cancelling
- Contact HousingList support again with your cancellation confirmation and charge details.
- Dispute the charge with your bank or card issuer if necessary and provide documentation.
- Consider filing a complaint with the National Consumer Commission if local rights are breached.
Address
Business address on file
HousingList Members Services, 5725 S Valley View Blvd, Ste 5 PMB 464778, Las Vegas, NV, 89118-3122, USA.
Support contact (as listed)
Email: [email protected]
Phone: (800) 373‑13210 (Pacific Time hours)
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Written by Kyle Adams
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.