Cancellation Kidscasting: Easy Method

What is Kidscasting

Overview

Kidscasting is an online subscription platform that connects parents and guardians with casting opportunities for children in TV, film, commercials and related projects.

The service operates on a paid membership basis and provides profile creation, casting listings and resources for parents managing child talent.

How it works

Members create a profile and pay a recurring subscription to view and apply for castings and receive platform resources.

Kidscasting is U.S.-based and its terms and billing practices are governed by its own user agreement and Delaware law.

How to cancel Kidscasting

Cancel via website (recommended)

• Log in to Kidscasting.com.
• Go to Account Settings → Billing Information → Subscription.
• Select “Discontinue subscription”, enter your password, give a reason and confirm the cancellation.
• Note: access continues through the end of the current billing period.

Other available methods

• Email or written notice: send cancellation details (username and registered email) to [email protected] or mail to KidsCasting.com, Attn: Subscription Cancellation, 501 Silverside Rd, Suite 210, Wilmington, DE 19809.
• Phone: call 1-800-981-1902 to request cancellation by phone.
• When contacting support, keep dates, account identifiers and a copy of your messages or mail receipt for your records.

What happens when you cancel

Access and billing

After you cancel, your membership remains active until the end of the paid billing period unless you qualify for an approved refund under the 10-day policy.

Automatic renewals should stop going forward after a successful cancellation, but keep confirmation evidence in case of errors.

Account data and profile

Cancelling your subscription does not necessarily delete your account or profile; check account settings for delete options or contact support if you want removal.

Retain copies of any confirmation messages; they are the primary proof of cancellation if disputes arise.

Will I get a refund?

10-day full refund right

New subscribers generally have a 10-business-day right to cancel and receive a full refund if notice is given before midnight of the tenth business day (weekends/holidays excluded).

To request this refund, follow the billing refund instructions or contact [email protected] as soon as possible within that window.

After the 10-day window and processing

• Refunds are usually processed and visible in your bank account within 1 - 2 working days after approval.
• Cancellations after the 10-day window typically do not receive full or prorated refunds; access continues until the end of the billing period and no credit is provided for partial periods.
• If your account was charged in error after cancellation, keep evidence and contact support promptly to seek resolution.

Kidscasting plans and pricing

Summary of reported plans

Pricing notes

Prices are estimated from reported USD rates converted at ~ZAR 19/USD and may vary by billing platform, exchange rate and taxes.

There is no official ZAR pricing displayed publicly; verify the exact amount at billing time on your account or contact support.

Your consumer rights in South Africa

Applicable South African protections

South African consumers are protected by the Consumer Protection Act (CPA) which requires fair, transparent terms and clear disclosure of automatic renewals and fees.

The CPA may apply where payments originate from within South Africa, especially regarding unfair contract terms and automatic renewal disclosures.

Jurisdiction and practical steps

• Kidscasting is U.S.-based and governed by its own Terms and Delaware law, so South African authorities may have limited extraterritorial reach.
• If you believe your CPA rights were infringed, document communications and consider contacting your bank, credit card company or the National Consumer Commission for advice or complaints.
• Keep cancellation proof, bank statements and timestamps to support any dispute or chargeback request.

Customer experiences

Positive feedback

Some users report the site is easy to use, helpful for creating profiles and finding casting opportunities, and that they secured gigs after joining.

Other reviewers highlight the platform’s variety of roles and training resources as useful starting points for child performers.

Complaints and issues

Complaints include allegations of misleading or fake leads, difficulty finding cancellation controls, unexpected auto-renewals and denied refunds.

Several public reviews and complaint summaries mention billing disputes, content reuse concerns and mixed satisfaction with casting authenticity.

Documentation checklist

Essential items to have when cancelling

• Account username and the email address registered with Kidscasting.
• Date and method of cancellation (screenshot of Account Settings cancellation page or confirmation email).
• Proof of payment or bank statement showing the subscription charge.

Optional supporting evidence

• Copies of any mailed cancellation letters or tracking receipts.
• Phone call notes with time, date and the name of the agent (if applicable).
• Any correspondence related to refund requests or disputes.

Common mistakes

Missing or incomplete cancellation steps

Users sometimes assume clicking “unsubscribe” in an email is sufficient; always cancel from Account Settings and keep confirmation evidence.

Failing to include the registered email or username in written notices can delay processing.

Timing and refund assumptions

Assuming an immediate refund or prorated credit after cancellation is a common error; refunds are limited to the 10-business-day window and no prorated credits are normally issued.

Waiting too long to request a refund or to escalate a billing error reduces your options for chargebacks or complaint resolution.

Comparative recap

Quick comparison of key points

Recommendation

Cancel via the website and retain screenshots, or send written notice and keep proof of dispatch.

If you need a refund, act within the 10-business-day window and follow the billing contact instructions promptly.

After cancelling

What to check immediately

Confirm you have a cancellation confirmation message or email and verify that future automatic payments are stopped on your bank or card statement.

If you were charged after cancellation, gather your evidence and contact support immediately with dates and screenshots.

Helpful links and contacts

Official site information: Kidscasting - About.

Support email to use in correspondence (displayed for your reference): [email protected].

Address

Mailing address for cancellations or written notices

KidsCasting.com, Attn: Subscription Cancellation

501 Silverside Rd, Suite 210, Wilmington, DE 19809, United States

Contact details

Support email: [email protected]

Phone (U.S. support): 1-800-981-1902