Cancellation Peoplefinder: Easy Method

What is Peoplefinder

Overview

Peoplefinder is an online people-search service that lets users look up individuals using names, phone numbers, locations and public records.

The service provides searchable reports and subscription-based access to its database and paid features.

Primary uses

People use the service to find contact information, verify identities, or gather public-record details for personal or business reasons.

Availability, features and billing are governed by Peoplefinder's terms and refund policy.

How to cancel Peoplefinder

Cancel via website

• Log into your Peoplefinder account.
• Go to "Your Account" or "Manage Account" and choose "Cancel Membership" or "Cancel Subscription".
• Confirm cancellation and keep any confirmation message or email for your records.
• See Peoplefinder terms for billing and cancellation details: Peoplefinder Terms & Conditions.

Cancel via mobile stores or phone

• Android: Open Google Play → Profile → Payments & Subscriptions → Subscriptions → select PeopleFinders → Cancel subscription. Deleting the app does not cancel billing. (Source: 19pine.ai.)
• iOS: On iPhone open Settings → tap your Apple ID → Subscriptions → select PeopleFinders → Cancel Subscription. Apple handles billing for App Store purchases. (Source: 19pine.ai.)
• Phone: Call PeopleFinders Customer Care at 800‑718‑18997 during business hours and request cancellation; ask for a confirmation code or email. (Source: TheCyberArc.)

What happens when you cancel

Access after cancellation

Access typically continues until the end of your current paid period unless otherwise stated in your account details.

After the billing period ends you will lose access to subscription-only features and reports.

Renewal and data

Automatic renewal stops once cancellation is processed, so you should receive confirmation that no future payments will be taken.

Your account data and any downloaded reports may be retained per Peoplefinder's policies; save any records you need before cancellation completes.

Will I get a refund?

Standard refund policy

Peoplefinder's Terms and Conditions state there are generally no refunds if a subscription was not cancelled before renewal.

Refer directly to the official refund policy for the precise wording: Peoplefinder Refund Policy.

Exceptions and processing

• Refunds may be issued if requested within 14 days of the transaction and a valid reason is provided (for example, an empty report or duplicate charge).
• Refunds are not issued for report inaccuracies, incomplete or delayed reports, or failure to cancel prior to renewal.
• Partial refunds may be granted if a subscription has already been activated (cost of one full report may be deducted).
• Refund requests are reviewed within about 10 business days and refunds are issued to the original payment method when possible.

Peoplefinder plans and pricing

Notes about listed pricing

No single Peoplefinder plan with South African ZAR pricing is published on the main site.

The table below lists similarly named mobile app in-app pricing found for South African app stores; confirm the exact vendor and product before purchase.

Pricing table

Your consumer rights in South Africa

Key protections

South African consumers are protected by the Consumer Protection Act (CPA), which requires fair, reasonable and honest dealings and accurate product descriptions.

The CPA may give consumers rights against unfair contract terms or defective services even when a supplier's terms say "no refunds".

How this applies to Peoplefinder

• If the service was defective, misrepresented or not provided as promised, CPA protections may override a blanket "no refunds" clause.
• Keep records (screenshots, invoices, communication) to support any complaint to the supplier or to authorities under the CPA.

Customer experiences

Positive feedback

Some users report helpful and professional customer service agents who resolved issues quickly.

Positive reviews highlight courteous support in individual cases. (See Trustpilot for examples: Trustpilot - Peoplefinders.)

Negative feedback

• Many complaints involve unexpected recurring charges after a trial or one-time use.
• Users report difficulties cancelling subscriptions and obtaining refunds, sometimes receiving automated or slow responses.
• There are reports of inaccurate or incomplete reports and charges for services not rendered.

Documentation checklist

Before contacting support

• Account email or username used with Peoplefinder.
• Transaction ID, billing date and amount charged (bank or card statement screenshot).
• Any confirmation emails or cancellation attempts and timestamps.

For refund or dispute requests

• Evidence of empty, duplicate, or inaccurate reports (screenshots or downloaded reports).
• Phone call reference numbers or agent names, if available.
• Clear written request stating desired outcome (cancel, refund, partial refund).

Common mistakes

Deleting the app instead of cancelling

Deleting the mobile app does not stop payments. Subscriptions are billed through the app store or vendor and must be cancelled there.

Always cancel the subscription in Google Play, the App Store, or the Peoplefinder website - then delete the app if you wish.

Missing confirmation and timing errors

Not saving a cancellation confirmation can leave you without proof if charges recur.

Allow time for processing; cancelling too close to a renewal date can result in an additional charge if the cancellation wasn't processed beforehand.

Comparative recap

Quick comparison

After cancelling

What to do next

• Save your cancellation confirmation email or screenshot of the confirmation page.
• Monitor your bank or card statement for any unexpected charges in the next billing cycle.

Where to find official information

Review Peoplefinder's official terms and refund policy for full details and procedures: Terms & Conditions, Refund Policy.

If you experience problems with cancellation or refunds, keep documentation and consider citing South African consumer protections when you escalate the matter.

Address

Registered location

Peoplefinder (South Africa) listed contact address:

2 Audas Street, Audas Estate, Cape Town, 7130, South Africa

Contact considerations

If you need phone support use the published customer care number and request a confirmation code for your cancellation. (Reference: How to cancel guide.)