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Cancellation Respontika: Easy Method
What is Respontika
Overview
Respontika is a subscription-based app that provides personalized astrology insights, reports and relationship coaching delivered via in-app messages and downloadable reports.
Service model
The service operates on recurring subscription billing through its website and major app stores (Apple App Store and Google Play). Purchases and subscriptions may be managed either on the Respontika site or through the platform where you subscribed.
How to cancel Respontika
Cancel via Respontika website
- Sign in to your account on the Respontika site.
- Open the Billing Info or Subscriptions section in your account settings.
- Follow the on-screen option to cancel or email [email protected] to request cancellation.
Cancel via mobile app stores
- iOS (App Store): Open Apple ID → Subscriptions → select Respontika → Cancel Subscription.
- Android (Google Play): Open Google Play Store → Subscriptions → locate Respontika → Cancel subscription.
- Use the app-store account that was charged; the app store handles recurring-billing cancellations on its platform.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription, access to premium features continues until the end of your current paid term.
Renewals and billing
Cancellation stops future automatic renewals but does not retroactively remove charges already billed for the current period.
Data and account
Canceling a subscription typically does not delete your account or data. Check account settings or contact [email protected] if you want to request data deletion.
Will I get a refund?
Respontika web purchases
Respontika’s policy states web purchases are eligible for discretionary refunds within 7 days of purchase in some cases.
- Tips may be refundable if requested within the trial period, per the policy.
- Excluded items often include chatting fees, tips after 3 days, premium reports, or multiple subscription charges.
App store and platform refunds
If you subscribed via Apple or Google, the respective platform handles refund requests according to its procedures.
For details on Respontika’s refund terms see the official policy: Respontika refund policy.
Respontika plans and pricing
Available South Africa prices
Below are the prices listed for the South African App Store (ZA) for the indicated app version and release date.
Plan table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Weekly premium plan | R199.99 | Weekly | Premium unlimited relationship coaching via in-app purchase |
| Monthly premium plan | R299.99 | Monthly | Premium unlimited relationship coaching via in-app purchase |
| Yearly premium plan | R999.99 | Annual | Premium unlimited relationship coaching via in-app purchase |
Your consumer rights in South Africa
General protections
South African consumer protection law provides remedies for defective goods and unfair contract terms and may apply to digital services in certain cases.
Practical steps for South African users
- Rely on Respontika’s stated terms for refunds and cancellations as the primary contract.
- If you believe you were wrongly charged or misled, contact your bank or payment provider to dispute the charge.
- You may escalate the matter to the National Consumer Commission or relevant consumer-protection body if informal remedies fail.
Customer experiences
Positive feedback
Some users report responsive, helpful customer support and useful daily or personalised astrology content in reviews and app-store feedback.
See example user experiences: AppsHunter reviews.
Negative feedback and risks
Many reviews raise concerns about unexpected recurring charges, confusing billing, and difficulty cancelling via certain flows.
Public review platforms show both satisfied and unhappy users; for broader context see: Trustpilot.
Documentation checklist
What to gather before you cancel or dispute
- Purchase receipt or order confirmation (email or in-app receipt).
- Screenshots of subscription pages and billing entries showing the charge.
- App-store purchase ID if bought via Apple or Google.
- Copies of any messages or emails exchanged with Respontika support.
- Bank or card statements that show the charge date and amount.
Why these documents matter
These items speed up support responses, help platform refund teams review your case, and are useful if you escalate to your bank or consumer body.
Common mistakes
Cancelling in the wrong place
Users sometimes cancel in the web account but remain subscribed through Apple/Google because the purchase was made on the app store.
Always confirm which account (Respontika site, Apple ID, Google account) was billed before cancelling.
Assuming automatic refunds
Not all cancellations qualify for refunds; Respontika’s web refund window is discretionary and limited to 7 days.
If you consented to immediate delivery of digital content, statutory withdrawal rights (in some regions) may be waived.
Comparative recap
At-a-glance comparison
This table summarises the main cancellation and refund differences by platform.
Platform comparison table
| Platform | How to cancel | Refunds handled by | Access after cancel |
|---|---|---|---|
| Web (Respontika site) | Account Billing Info / Subscriptions or email [email protected] | Respontika (discretionary; 7-day window on web purchases) | Access remains until end of current paid term |
| App Store (iOS) | Apple ID → Subscriptions → select Respontika → Cancel | Apple handles refunds; follow App Store process | Access remains until end of current paid term |
| Google Play (Android) | Google Play Store → Subscriptions → locate Respontika → Cancel | Google Play handles refunds; follow Google process | Access remains until end of current paid term |
After cancelling
Immediate actions
Save confirmation of cancellation and keep receipts showing the end date for your paid period.
Verify access has been preserved until period end and test that auto-renewal is not active.
Useful links
- Respontika refund & cancellation policy
- How to cancel Respontika on iOS (guide)
- How to cancel Respontika on Google Play (guide)
- User reviews and experiences (Trustpilot)
Address
Registered contact
Respontika (listed headquarters): 701 Tillery St, Unit 12‑1539, Austin, Texas, 78702, USA.
Support contact
For cancellations or support requests email: [email protected].
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Written by Mbali Williams
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.