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Cancel IPSY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ipsy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ipsy: Easy Method
What is Ipsy
Service overview
Ipsy is a subscription-based beauty service that curates and ships beauty products (makeup, skincare, tools) to subscribers through monthly or longer-term plans.
The service operates primarily in the United States, Canada and Mexico and delivers personalised “bags” or boxes of items based on subscriber preferences.
Availability note for South Africa
Ipsy does not officially offer subscriptions in South Africa. Any local listings are third-party resellers or import services, not official Ipsy subscription pricing or fulfilment.
See Ipsy’s terms and help pages for official service area details and policies.
How to cancel Ipsy
Online cancellation steps
- Log in to your account at Ipsy.
- Go to "Your Membership" in your account settings.
- Click "Cancel Membership" for the subscription you wish to end.
- Repeat the cancellation separately for each active plan (Original, Extra, Ultimate, etc.).
Deadlines and platform notes
- To avoid the next charge on monthly plans, submit cancellation by 11:59 PM Pacific Time on the 25th of the month; later cancellations apply the following month. Ipsy cancellation help
- Quarterly and annual subscriptions follow the same 25th-of-the-month-before-renewal deadline. See Ipsy Terms for details. Ipsy Terms
- Ipsy’s Help Center and Terms instruct users to cancel via the website/account. There are no published official App Store or Google Play cancellation procedures on Ipsy’s help pages.
What happens when you cancel
Billing and renewal
Cancellation stops future subscription charges after the current billing cycle ends, depending on the timing of your cancellation relative to the 25th deadline.
Charges already processed before cancellation are not automatically reversed by cancelling the membership.
Account access and data
You will retain access to benefits for the remainder of any paid period unless otherwise stated in your account confirmation.
Ipsy’s Terms govern account data and retention - your account information remains on file unless you request deletion per their policies. Ipsy Terms
Will I get a refund?
Ipsy refund policy (general)
Ipsy does not offer refunds, returns, or exchanges for subscriptions or orders as a general rule.
Cancellation prevents future billing but does not automatically refund charges already processed. See Ipsy’s refund guidance. Ipsy refund help
Exceptions and damaged/missing items
- Missing or damaged items may be eligible for replacement when reported within the timeframes the seller sets; this is typically handled as a replacement rather than a monetary refund.
- Some third-party reports note replacement windows (for example, up to 45 days for shipment issues), but replacements are not equivalent to refunds. Third‑party summary
Ipsy plans and pricing
Official availability
Ipsy does not publish official South African pricing because the service is not officially offered in South Africa.
Official offerings and pricing apply to the U.S., Canada and Mexico only and are listed on Ipsy’s site for those markets. Ipsy Terms
Contact for pricing
If you see local ZAR prices online, those are third-party resale or import listings and not official subscription rates.
Contact the seller or reseller directly for local pricing and shipping costs if using a third-party import service.
| Plan | Pricing | Notes |
|---|---|---|
| Official Ipsy plans (Original / Extra / Ultimate) | Contact for pricing | Ipsy does not publish ZAR pricing; service not officially available in South Africa. |
Your consumer rights in South Africa
Cooling-off / return rights
Under South African consumer law, distance or online purchases commonly carry a cooling-off right allowing returns for a full refund within a limited period.
Sources summarise a typical 7-day cooling-off period for online purchases where goods are returned unused and in original condition. Cooling-off summary
Defective goods and remedies
- Defective goods are covered by implied warranties; within six months of delivery consumers can usually seek repair, replacement or a refund at no extra charge.
- Refunds for valid returns are often required within a specified timeframe (for example, providers commonly process refunds within 30 days). Returns guidance
Customer experiences
Positive feedback
- Many subscribers enjoy discovering new brands and products at lower per-item costs and like the surprise element of curated bags.
- Some reviewers praise prompt delivery and helpful support experiences in individual cases. Customer reviews
Common complaints
- Recurring issues reported include missing or damaged items and deliveries marked as completed but not received.
- Many users express frustration with customer service quality, difficulty obtaining refunds or resolving billing issues, and challenges cancelling subscriptions. Customer reviews
Documentation checklist
What to collect before you contact Ipsy
- Account email and subscriber name
- Order numbers, subscription plan name (Original/Extra/Ultimate), and billing dates
- Payment method details and screenshots of charges
Evidence for delivery or product issues
- Tracking numbers and delivery confirmation screenshots
- Photos of damaged items and packaging
- Copies of chat transcripts or email correspondence with support
Common mistakes
Timing errors
A frequent mistake is cancelling after the 25th PT cutoff and expecting the next charge to be avoided.
Always check your billing date and cancel before 11:59 PM Pacific Time on the 25th to stop the next cycle.
Assuming App Store / Play Store cancellation applies
Another common error is attempting to cancel via the App Store or Google Play when Ipsy’s published guidance directs you to cancel through your Ipsy account on their website.
If you subscribed through a third party (App Store or Play Store), check those platform receipts - but Ipsy’s Help Center instructs users to cancel on the site. Ipsy cancellation help
Comparative recap
Quick comparison points
The table below highlights key differences between Ipsy and typical subscription expectations for South African consumers considering imports or third-party resellers.
Use this as a short checklist when deciding whether to subscribe via third parties.
| Feature | Ipsy (official) | Notes / Alternatives |
|---|---|---|
| Availability in South Africa | Not officially available | Third‑party resellers may offer import options at variable cost |
| Cancellation method | Cancel via Ipsy website/account only | Must cancel each subscription separately; check 25th PT deadline |
| Refunds | No general refunds for subscriptions | Defective items may be replaced; check local consumer rights for remedies |
After cancelling
What to check immediately after cancellation
- Confirm cancellation in your account and save any confirmation screenshots or emails.
- Verify upcoming billing dates and that no further charges are scheduled.
Useful links and where to get help
- Ipsy cancellation instructions: How do I cancel my IPSY membership?
- Ipsy refund and membership questions: I canceled my annual membership - Will I get a refund?
- Ipsy Terms of Service: Ipsy Terms
Address
Corporate mailing address
Personalized Beauty Discovery, Inc. dba IPSY Industries
201 Baldwin Ave., 2nd Fl., San Mateo, California 94401, United States
Notes on formal notices
If you intend to send formal cancellation correspondence, use the corporate address above and keep proof of postage or delivery.
For account issues start with the Help Center links above and retain all supporting documentation listed in the checklist.