Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel SALEHOO
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Salehoo service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Salehoo: Easy Method
What is Salehoo
Overview
Salehoo is an online platform that connects retailers with vetted suppliers, wholesalers and dropshippers. It provides a supplier directory, market research tools and customer support to help users find products to sell.
Who uses it
Typical users include small online sellers, dropshippers and e-commerce beginners seeking supplier contacts and product research. SaleHoo operates from New Zealand and offers both subscription and one‑time plans.
How to cancel Salehoo
Cancel a direct (web) subscription
- Give at least 48 hours' notice before your subscription renewal date.
- Contact SaleHoo support by email: support@salehoo.com, or use live chat on the SaleHoo site.
- Phone support is available Mon - Fri, 11:00 - 19:30 NZ time for cancellation assistance.
Cancel via app stores (iOS / Android)
- If you subscribed through Apple App Store, cancel via your Apple ID > Subscriptions in your device settings.
- If you subscribed through Google Play, cancel via Google Play > Subscriptions in your Google account.
- SaleHoo does not control store-based cancellations; follow each store’s subscription settings to stop renewals.
What happens when you cancel
Access after cancellation
If you cancel a subscription before renewal, you typically retain access until the end of your paid period. No access changes occur mid‑term unless explicitly stated by SaleHoo.
Renewal and billing
To avoid an automatic renewal charge you must cancel at least 48 hours before the renewal date for web sign-ups. App Store and Google Play renewals are managed through their respective accounts.
Will I get a refund?
SaleHoo web (direct) refund policy
- SaleHoo offers a 60‑day money‑back guarantee for direct web sign-ups; contact support within 60 days to request a full refund.
- Non‑subscription one‑off orders can be cancelled before order confirmation; refunds must be processed within 30 days per their terms.
App Store / Google Play refunds
- If you signed up via the App Store or Google Play, refunds are handled by Apple or Google under their store policies.
- SaleHoo does not directly manage refunds issued by the app stores; follow the store’s refund request process.
Legal & exceptions
SaleHoo’s terms reference New Zealand law and their own timelines. There is no explicit 14‑day automatic cooling‑off mentioned in SaleHoo’s public terms.
Local consumer protections may still apply where SaleHoo cannot exclude them by law.
Salehoo plans and pricing
Pricing notes
SaleHoo charges in USD; the table below shows approximate ZAR conversions provided for reference only.
Actual final charges may vary with exchange rates, VAT or payment provider fees.
Available plans
| Plan | Price (approx, ZAR) | Period | Features |
|---|---|---|---|
| Directory - Annual | R1,306.50 | Yearly | Access to supplier directory, Market Research Lab, support, forum |
| Directory - Lifetime | R2,476.50 | One‑time | Same as annual, no renewal |
| Dropship Basic | R526.50 | Monthly | Basic dropshipping integration via Shopify |
| Dropship Basic (Annual rate) | R6,318.00 | Yearly | Same as monthly, billed annually equivalent |
| Dropship Premium | R1,891.50 | Monthly | Premium dropshipping with more stores, onboarding, unlimited imports |
| Dropship Premium (Annual rate) | R22,698.00 | Yearly | Same as monthly, billed annually equivalent |
| Educate Course | R916.50 | One‑time | Online selling educational course |
| Directory - Promotional Annual (special) | R916.50 | Yearly | Discounted annual access to directory |
Your consumer rights in South Africa
Applicable law and limitations
SaleHoo’s Terms state that New Zealand law applies, but they also state nothing in the Terms is intended to avoid mandatory local consumer protection laws where those cannot be excluded.
This means South African mandatory consumer protections may still apply despite SaleHoo’s governing law clause.
South African consumer options
- South African consumers may rely on the Consumer Protection Act (CPA) for remedies not excluded by local law.
- If you believe your rights under South African law are engaged, consider contacting local consumer authorities or seeking legal advice.
Customer experiences
Positive feedback
- Users praise responsive customer service and helpful onboarding support.
- Directory and research tools are noted as user‑friendly and valuable by some reviewers.
Negative feedback
- Complaints include irrelevant search results and dissatisfaction with value for money.
- Some users report difficulty unsubscribing or delays with refunds, according to public reviews.
Sources
Examples of reviews and summaries are available on independent review sites and SaleHoo’s pages.
See user reviews and platform summaries for broader context and to weigh experiences.
Documentation checklist
Before you contact support
- Account email and username used to register with SaleHoo.
- Subscription type (annual, monthly, lifetime, dropship plan) and purchase date.
- Last payment receipt or transaction ID if available.
When requesting a refund
- Record the date you first contacted support and any reference numbers.
- If subscribed via App Store / Google Play, save the store purchase receipt and order ID.
- Keep screenshots of billing, renewal notices and any cancellation confirmations.
Common mistakes
Missing the 48‑hour window
One frequent mistake is attempting to cancel too close to the renewal date. For web sign‑ups you must give at least 48 hours' notice before renewal to avoid being charged.
Using the wrong cancellation channel
Another common error is contacting SaleHoo for a subscription purchased through Apple or Google Play instead of using the App Store/Google Play subscription settings.
Comparative recap
Quick comparison
| Method | How to cancel | Refund possibility | Notes |
|---|---|---|---|
| Web (direct) | Email support@salehoo.com, live chat or phone; 48‑hour notice before renewal | 60‑day money‑back guarantee for direct sign‑ups; contact support within 60 days | No penalty if cancelled timely; SaleHoo handles refunds for direct purchases |
| App Store (iOS) | Cancel via Apple ID > Subscriptions in your device settings | Refunds handled by Apple per App Store policy | SaleHoo cannot directly process App Store refunds |
| Google Play (Android) | Cancel via Google Play > Subscriptions in your Google account | Refunds handled by Google Play per their policy | SaleHoo does not control Play Store subscriptions or refunds |
After cancelling
Confirmations to expect
After you cancel, look for an email confirmation or support message confirming the cancellation and any refund status.
If you do not receive confirmation, contact support again and keep records of all communications.
Useful links
- SaleHoo pricing & trial information
- SaleHoo terms of service
- General guidance on cancelling SaleHoo subscriptions
Address
Corporate address
SaleHoo Group Limited
1020 Ferry Road, Christchurch 8247, New Zealand
Support contact
Primary support email: support@salehoo.com
For terms and official policy pages see SaleHoo Terms.