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123Loadboard

Cancel 123LOADBOARD

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Cancel 123Loadboard | Postclic
123Loadboard
1321 Upland Drive, Suite 1120
77043 Houston USA
support@123loadboard.com
Cancellation of 123Loadboard contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the 123Loadboard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
123Loadboard
1321 Upland Drive, Suite 1120
77043 Houston , USA
support@123loadboard.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation 123Loadboard: Easy Method

What is 123Loadboard

Service overview

123Loadboard is a subscription-based SaaS platform that helps carriers, brokers, and owner-operators find and post freight loads and access market data and tools.

The platform offers load search, posting, market intelligence and various account tiers accessed via a paid subscription.

Where terms are defined

Official service terms, including cancellation and refund rules, are published on the provider's website.

For the company’s stated terms see the official terms page: 123Loadboard Terms.

How to cancel 123Loadboard

Primary cancellation method

  • Use the cancellation assistant on the 123Loadboard website to submit a cancellation request.
  • The cancellation date is the date the company receives the cancellation request via that assistant.

Timing and special notes

  • For standard subscriptions you must cancel at least 3 days before the renewal date to avoid a new charge; for trials cancel at least 24 hours before trial end to avoid conversion and charges.
  • No separate, published cancellation process for App Store or Google Play subscriptions was found in the terms; the terms reference the web cancellation assistant as the method.

What happens when you cancel

Access after cancellation

Paid fees already collected are non-refundable under the terms.

Your service generally remains active until the end of the current billing cycle after the cancellation request is received.

Billing and effective dates

The effective cancellation date is the date the cancellation request is received via the web assistant.

If you do not meet the cancellation timing requirements, the subscription may renew and the new charge will not be refunded.

Will I get a refund?

Company refund policy

123Loadboard states that it does not issue refunds for subscription fees.

That no-refund policy is specified in the company’s terms: 123Loadboard Terms.

Exceptions and early termination

  • For annual plans, early termination may incur a fee equal to the monthly membership rate for each remaining month, capped at a maximum (per the terms).
  • The terms note a cap on early termination fees for annual contracts (up to the maximum specified in the terms).

123Loadboard plans and pricing

Pricing overview

123Loadboard publishes pricing in USD on its site and may vary by region or channel.

No South Africa - specific ZAR pricing is published on the official site.

Contact for exact pricing

If you need current plan costs or currency conversion for South Africa, contact 123Loadboard directly or check your local app store for in-app pricing details.

Plan Period Price
Standard / Premium / Broker tiers Period Contact for pricing

Your consumer rights in South Africa

General South African protections

South African consumer protection law includes rights such as cooling-off in some transactions under the Consumer Protection Act.

However, applicability to U.S.-based digital subscriptions is limited and depends on jurisdiction and specific circumstances.

Practical implications for 123Loadboard users

  • The company’s published terms do not provide a 14-day statutory refund or trial withdrawal right for subscriptions.
  • South African users may have limited recourse unless local consumer bodies take action or payment provider policies apply.

Customer experiences

Positive feedback

Some users praise up-to-date market information such as fuel prices and border wait times.

Cited improvements include helpful account managers and responsive customer-service interactions for some accounts.

Negative feedback

Several customers report difficulties obtaining refunds or being charged despite attempts to cancel their subscriptions.

Other recurring concerns include cancelled users saying they experienced trouble with cancellation communications and some finding fewer loads than certain competitors; see user reviews for details: Trustpilot reviews and commentary on platform comparisons: Slashdot summary.

Documentation checklist

Account details to gather

  • Account email and username used for the 123Loadboard subscription.
  • Last four digits of the card on file or payment method details.
  • Subscription type (trial, monthly, annual) and renewal date if known.

Proof to keep after cancelling

  • Screenshot or confirmation of the cancellation request sent via the cancellation assistant.
  • Billing statements showing charges you wish to dispute and dates of cancellation attempts.

Common mistakes

Missing cancellation windows

Users sometimes cancel too close to renewal; the company requires cancellation several days in advance to avoid automatic renewal.

If you cancel after the cutoff, the subscription may renew and the charge is typically non-refundable.

Relying on unsupported channels

Attempting to cancel via unconfirmed phone numbers or email without using the web cancellation assistant can cause delays.

Always use the official cancellation assistant and save confirmation evidence to avoid disputes.

Comparative recap

At-a-glance comparison

This table summarizes key practical differences and items to consider when evaluating 123Loadboard versus general competitor expectations.

Values reflect company-published terms and user-reported experiences summarized from verified sources.

Feature 123Loadboard Common competitor notes
Pricing currency USD (published) Many competitors also publish USD; some show local currencies
Refund policy No refunds per terms Refund policies vary by provider
Cancellation method Web cancellation assistant (official method) Some competitors provide in-app or store cancellations
Load availability Customers report fewer loads than some competitors Other boards may show higher load volume for certain lanes

After cancelling

Immediate steps

Save your cancellation confirmation and monitor your bank or card statement for any unexpected charges after the billing cycle ends.

If charges occur that you believe breach the terms, gather documentation and contact your payment provider to dispute the charge if needed.

Useful links

Address

Corporate mailing address

1321 Upland Drive, Suite 1120, Houston, TX, 77043, USA

Use this address for formal notices if required by your contract or local legal process.

Contact advice

When sending physical correspondence, include account identifiers and copies of cancellation confirmations to support any dispute.

Keep copies of all communications and delivery receipts for your records.

FAQ

To cancel your 123Loadboard subscription, use the cancellation assistant on their website. Make sure to submit your request at least 3 days before your renewal date to avoid being charged.

No, 123Loadboard does not issue refunds for subscription fees as stated in their terms. Once you cancel, you will retain access until the end of the current billing cycle.

If you miss the cancellation deadline, your subscription may renew, and you will be charged for the next billing cycle without the possibility of a refund.

Yes, if you terminate your annual plan early, you may incur a fee equal to the monthly membership rate for each remaining month, capped at a maximum specified in their terms.

To ensure your cancellation request is processed, submit it through the web cancellation assistant and keep proof of your request. You may also verify your cancellation details in your account.