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Cancellation B612: Easy Method
What is B612
Overview
B612 is a photo and video editing app by SNOW Corporation focused on selfies, filters, stickers and AR effects. It offers free core features and optional paid upgrades for premium filters and tools.
Where it is offered
B612 subscriptions can be purchased through the App Store (iOS), Google Play (Android) or directly via SNOW’s billing systems. Manage purchases through the channel you used to buy.
How to cancel B612
Cancel via App Store (iOS)
- Open Settings on your iPhone.
- Tap your name, then Subscriptions.
- Find B612, tap Cancel Subscription and confirm.
- Keep a screenshot or confirmation for your records.
Cancel via Google Play (Android)
- Open Google Play Store on your device.
- Tap Menu or your profile icon, then Payments & subscriptions → Subscriptions.
- Select B612, choose Cancel subscription and confirm.
- Save the confirmation email or screenshot.
Cancel via Web or SNOW direct
- Log in to B612 (web or app), go to Settings → Subscription/Billing and cancel there.
- Alternatively, email support at [email protected] with account details and receipt to request cancellation.
- Keep any support replies or cancellation confirmations.
Notes on the correct channel
- Always cancel in the same channel you subscribed through (App Store, Google Play, or SNOW direct).
- Canceling the app alone (uninstalling) does not always stop billed subscriptions; follow the store or SNOW steps above.
What happens when you cancel
Access after cancellation
When you cancel, you generally retain access to paid features until the end of the current billing period. Access ends once the paid period expires unless you resubscribe.
Automatic renewal
Cancellation stops future automatic renewals. You will not be billed again after the current paid period finishes if cancellation was successful and confirmed.
Data and account
Cancelling a subscription does not necessarily delete your account or uploaded content. If you want account removal, request that separately through SNOW support.
Will I get a refund?
General refund policy
There is no universal statutory refund right shown in B612’s publicly available terms. Refund eligibility depends on the Paid Services page and any support correspondence.
Purchases via Apple or Google
- Apple and Google handle refunds for purchases made through their stores; follow their refund procedures (for example, reportaproblem.apple.com for Apple or the Google Play refund request process).
- If you purchased through an app store, contact that store for refund decisions and timing.
Direct purchases (SNOW)
- Direct SNOW payments may permit a full refund if withdrawn within 7 days, subject to SNOW’s paid-service terms.
- For direct refund requests, contact support at [email protected] and include account details and your receipt.
B612 plans and pricing
Available plan summary
Pricing varies by country and store currency conversion. The verified available listing shows a monthly VIP plan in USD.
Notes about local pricing
No official South African Rand (ZAR) price was located in the verified sources for 2024/2025. App stores may display the local currency equivalent using their exchange rates.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| B612 VIP | $3.99 USD | 月額 | Premium filters, effects, editing tools |
Your consumer rights in South Africa
Contract and terms
B612’s publicly available terms do not include an automatic 14‑day statutory right of withdrawal. Your cancellation and refund rights rely on the contract terms shown on the Paid Services page and any support correspondence.
Channel-dependent rights
- Purchases through Apple or Google are subject to those stores’ refund and dispute mechanisms.
- Direct SNOW purchases may have a voluntary 7‑day withdrawal/refund window, but this is subject to SNOW’s terms and not guaranteed.
Local law considerations
South African consumer protection law may provide additional rights depending on the circumstances. If in doubt, keep documentation and seek local consumer advice or legal guidance for specific statutory claims.
Customer experiences
Positive feedback
- Users praise a wide variety of filters and the ability to create custom filters and real‑time AR effects.
- Reviews note the app is easy to use, offers fun stickers and GIF/video support, and that core features are free.
Negative feedback
- Common complaints include battery drain, crashes, disappearing filters, and glitches with music or AR lag.
- Some users report heavy beauty effects and sluggishness after updates; a few say some features require signing in.
Where these come from
Summaries and user comments are reflected in review aggregators and app review pages. See sources for more detail.
Verified review pages: JustUseApp reviews, Appshunter notes, AppSupports comments.
Documentation checklist
What to keep
- Subscription confirmation email or receipt showing purchase date and order ID.
- Screenshots of the subscription entry in App Store / Google Play or cancellation confirmation screens.
- Support email exchanges if you requested cancellation or a refund from SNOW.
Why it matters
- Proof speeds refunds, disputes and verification with app stores or SNOW support.
- Store confirmations are often required to escalate refund requests with Apple/Google.
Common mistakes
Canceling the wrong place
Example: Uninstalling the app but not canceling in the App Store or Google Play leads to continued charges. Always cancel in the store or SNOW billing portal used to subscribe.
Not saving confirmation
Example: Failing to keep a cancellation screenshot or email makes it harder to prove you cancelled before the next billing date. Save confirmations immediately.
Assuming immediate refund
Example: Expecting automatic refunds after cancellation. Refunds depend on store policies or SNOW terms and are not guaranteed by canceling alone.
Comparative recap
Quick comparison
This table compares key points for cancellation and refunds by purchase channel to help you choose the right route.
How to use
Match the channel you used to buy B612 to the row for the correct cancellation and refund process. Keep the documentation listed above when requesting refunds.
| Channel | Ease of cancellation | Refund route | 期間 |
|---|---|---|---|
| App Store (iOS) | Cancel via iPhone Settings → Subscriptions | Request refund via Apple (reportaproblem.apple.com) | 月額 |
| Google Play (Android) | Cancel via Google Play → Subscriptions | Request refund via Google Play refund procedure | 月額 |
| SNOW direct (web/app) | Cancel in-app/web Settings → Subscription, or email support | Contact SNOW support; possible 7‑day refund window subject to terms | 月額 |
After cancelling
Confirm and monitor
- Verify you receive cancellation confirmation and that no new charges appear after the billing date.
- Keep monitoring the payment method for one billing cycle to ensure no unexpected renewals.
Getting help
- For SNOW terms and contact details see the official terms: B612 Terms of Use.
- For step-by-step guides on cancellation see a verified guide: Cancel B612 (guide).
- Email SNOW support at [email protected] for direct billing or refund questions.
Address
Registered office
SNOW Corporation (registered office): 89 Shrewsbury Road, London E7 8AJ, England.
Support contact
For billing or account queries contact [email protected]. For store purchase issues, contact Apple or Google Play support through their official channels.
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Written by Refilwe Mokoena
eIDAS legal expert · 5 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 5 years.
FAQ
To cancel your B612 subscription via the App Store, open Settings on your iPhone, tap your name, then Subscriptions. Find B612, tap Cancel Subscription, and confirm. Keep a screenshot for your records.
Yes, you can cancel your B612 subscription through Google Play. Open the Google Play Store, tap Menu or your profile icon, then Payments & subscriptions → Subscriptions. Select B612, choose Cancel subscription, and confirm. Save the confirmation email for proof.
When you cancel your B612 subscription, you generally retain access to paid features until the end of the current billing period. Access will end once the paid period expires unless you resubscribe.
B612 does not have a universal refund policy. If you purchased through the App Store or Google Play, follow their refund procedures. For direct purchases, you may request a refund within 7 days by contacting support at [email protected].
If you can't find the cancellation option, check the channel you used to subscribe (App Store, Google Play, or SNOW direct) and follow the respective cancellation steps. If needed, you can also contact support via email or registered mail for assistance.