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Beenverified

Cancel BEENVERIFIED

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South Africa

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Termination letter drafted by a specialized lawyer
Sender
Beenverified How to Cancel | Postclic
Beenverified
48 W 38th Street, 8th Floor
10018 New York United States
support@beenverified.com
Cancellation of Beenverified contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Beenverified service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Beenverified
48 W 38th Street, 8th Floor
10018 New York , United States
support@beenverified.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Beenverified: Easy Method

What is BeenVerified

Service overview

BeenVerified is a subscription-based US service that aggregates public records to provide background checks, contact details and related data.

It is primarily used to look up phone numbers, email addresses, criminal records and basic background information via a web or mobile app.

Primary features

Features include unlimited report access (subject to plan limits), phone/email lookups and criminal record searches while your subscription is active.

Access methods typically include the website and mobile apps on iOS and Android.

How to cancel BeenVerified

Cancel on iOS (Apple App Store)

  • Open iOS Settings → Tap your name → Subscriptions → Find "BeenVerified".
  • Tap the subscription and choose "Cancel Subscription" to stop auto‑renewal.
  • See a step guide: postclic - iOS cancel steps.

Cancel on Android (Google Play)

  • Open Google Play Store → Menu → Subscriptions → Select "BeenVerified".
  • Tap "Cancel subscription" and follow prompts to confirm cancellation.
  • See a step guide: postclic - Android cancel steps.

Cancel via Website or Support

  • Log into beenverified.com → Contact Us → Select "Cancel My Account" and follow the prompts.
  • You can also email support@beenverified.com with your full name, account email and member ID, or use live chat or phone support.
  • See website cancellation notes: postclic - website cancel.

What happens when you cancel

Access and reports

After cancellation you usually keep access until the end of the paid billing period; you will not receive new reports once the subscription expires.

Downloaded or saved reports remain in your possession but live queries stop when access ends.

Renewal and account status

Canceling stops auto‑renewal; it does not necessarily delete your account unless you request account closure through support.

Some users report continued billing if cancellation is not completed through the original payment method (App Store / Play Store / website).

Will I get a refund?

Standard refund policy

BeenVerified does not appear to publish a universal 14‑day right of withdrawal; refunds are handled case‑by‑case at the company’s discretion.

Expect refunds to be discretionary and dependent on timing, trial status and the reason for the request.

Exceptions and processing

  • Some sources report a 7‑day refund window if requested via customer support or phone; check support quickly after billing. (shopday)
  • Refunds are processed by BeenVerified immediately but may take up to 10 days to appear on your bank statement. (comparably)
  • Filing a chargeback with your card issuer may lead to account suspension or other restrictions; communicate with support first.

BeenVerified plans and pricing

Included plans

Plan Price 期間 Features
Monthly Membership $36.89 USD Monthly Unlimited background reports, contact info, phone/email lookups, criminal records, up to 100 reports/month
3‑Month Membership $23.98 USD (per month, billed quarterly) Quarterly (3 months) Same as monthly; billed ≈ $71.94 every 3 months
7‑Day Trial $1 USD 7‑day trial Full access during trial (often limited by report cap); auto‑renews to Monthly unless canceled

Pricing notes

No verified South African (ZAR) pricing was found. Local App Store prices may differ due to currency conversion and regional taxes.

Always check the final price on your device’s app store or at sign‑up before confirming payment.

Your consumer rights in South Africa

Cooling‑off and legal scope

South Africa’s Consumer Protection Act provides a 7‑day cooling‑off period for certain distance marketing transactions, but applicability to foreign, US‑based services is uncertain.

Rights under South African law may not apply fully to services hosted and contracted in the US; check the terms you agreed to at sign‑up.

Practical advice for South African consumers

  • Request cancellation and refunds within any trial window and keep written records of your requests.
  • If billing continues, contact your payment provider or bank to dispute unauthorised charges and keep evidence of communications.
  • Preserve screenshots, receipts, confirmation emails and member IDs to support any claim.

Customer experiences

Positive feedback

Some users report accurate results and an easy cancellation process when done correctly through the app stores or site.

Positive reviews highlight helpful, timely lookups and straightforward trial cancellation in some cases. (Trustpilot)

Negative feedback

Frequent complaints include unexpected recurring charges after free trials, unclear promotion terms and data inaccuracies in reports.

Several reviews mention ongoing billing despite attempted cancellations; check community reviews for common pitfalls. (Trustpilot)

Documentation checklist

What to collect

  • Account email, full name and member ID (if available).
  • Screenshots of subscription pages, receipts and the confirmation of purchase.
  • Dates and copies of all cancellation requests, emails and chat transcripts.

How to use these documents

  • Provide them to BeenVerified support when requesting a refund or account closure.
  • Use them when disputing charges with your bank or payment provider to prove dates and attempts to cancel.

Common mistakes

Not cancelling the correct way

Users sometimes cancel their BeenVerified account on the website but forget to cancel via the App Store or Play Store used to subscribe.

This can result in continued auto‑billing by the store even after the website account is closed.

Missing trial and refund windows

Failing to request a refund within the trial or reported refund window can reduce the chance of a reversal.

Opening a chargeback before speaking with support may lead to account suspension; attempt direct resolution first.

Comparative recap

Quick comparison

Feature BeenVerified 期間 Notes
Subscription model Auto‑renewing plans with trial Monthly / 7‑day trial Must cancel via the original payment source to stop billing
Refund clarity Case‑by‑case; no universal 14‑day policy published Varies Some reports of 7‑day refund window if contacted quickly
Data accuracy Mixed - some accurate, some outdated reports n/a Read reviews and verify critical information independently

Key trade‑offs

BeenVerified offers convenient aggregated data for a fee, but customers should weigh convenience against recurring cost and occasional data errors.

Verify trial terms carefully and manage subscriptions through the App Store or Play Store as applicable to avoid unwanted charges.

After cancelling

Monitor billing

  • Watch your bank or card statements for one full billing cycle after cancellation to confirm no further charges.
  • If you see unexpected charges, contact BeenVerified support and your payment provider promptly with your documentation.

Further actions and resources

Address

Corporate address

Primary corporate address (published): 48 W 38th Street, 8th Floor, New York, NY 10018, United States.

Contact and mailing

Email for support: support@beenverified.com. Use this email when requesting cancellations, refunds or account closure.

If you need to send mailed correspondence, use the corporate address above and include your account details and member ID where possible.

FAQ

To cancel your BeenVerified subscription on iOS, open Settings, tap your name, select Subscriptions, find 'BeenVerified', and tap 'Cancel Subscription' to stop auto-renewal. You may also cancel in writing via email.

To cancel via the BeenVerified website, log into beenverified.com, go to 'Contact Us', select 'Cancel My Account', and follow the prompts. You can also send a cancellation request in writing to ensure proof.

After canceling your BeenVerified subscription, you will retain access until the end of your billing period, but you will not receive new reports once the subscription expires.

If you do not cancel your BeenVerified 7-day trial before it ends, it will automatically renew into a Monthly Membership at $36.89 USD unless you cancel in writing.

BeenVerified does not have a universal refund policy; refunds are handled on a case-by-case basis. If you request a refund shortly after billing, you may have a chance for a refund.