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Cancel BeenVerified: Easy Method
What is BeenVerified
Service overview
BeenVerified is an online people-search and background-check service that aggregates public records, contact details and related information. It is used to find addresses, phone numbers, and basic background data.
How it is typically used
People use BeenVerified for reconnecting with contacts, verifying identities, or checking publicly available records. The service is subscription-based with web and mobile subscription management options.
How to cancel BeenVerified
Cancel via Apple App Store (iOS)
- Open iOS Settings on your iPhone or iPad.
- Tap your name at the top, then select "Subscriptions".
- Find "BeenVerified" in the list and choose "Cancel Subscription".
Cancel via Google Play Store (Android)
- Open the Google Play app on your Android device.
- Tap the menu (three lines), then choose "Subscriptions".
- Select "BeenVerified" and tap "Cancel Subscription".
Cancel via BeenVerified website
- Log in at beenverified.com.
- Go to "Contact Us" and select "Cancel My Account", then follow the on-screen prompts.
- Alternatively, email [email protected] with your full name, account email and member ID requesting cancellation.
- You can also call their support lines (1‑866‑885‑16480 or 1‑888‑579‑5910) and request cancellation with your member ID, or use the website live‑chat to request cancellation.
What happens when you cancel
Access after cancellation
When you cancel, access to subscription features typically continues until the end of the paid period. You will lose premium search and report access once the subscription period expires.
Auto-renewal and billing
Cancellation stops future auto-renewal charges but does not automatically refund already charged periods. Make sure to cancel before the renewal date to avoid the next billing cycle.
Data and account retention
BeenVerified retains account and search data according to its privacy policy. Cancellation usually does not immediately delete stored account information; check their policy or contact support to request removal.
Will I get a refund?
General refund policy
BeenVerified does not publish a clear, universal "14‑day right of withdrawal" for all users. Refunds are handled case-by-case and are at the company's discretion.
Exceptions and dispute risks
- Partial or full refunds may be possible in certain situations, but outcomes vary.
- Filing a chargeback or dispute before contacting BeenVerified can delay or void refund prospects and may lead to account suspension.
- Keep records of communications and transactions if you request a refund or file a dispute.
BeenVerified plans and pricing
Overview of available plans
Exact Nigeria-specific app store pricing is not publicly documented. Standard plans are usually billed in USD and may vary by promotion or region.
Pricing table
| Plan | Billing | Price (USD) |
|---|---|---|
| Basic / Monthly | Recurring monthly | Varies |
| Premium / Annual | Recurring yearly | Varies |
| Promotional / Trial | Introductory period | Varies |
Your consumer rights in Nigeria
Relevant Nigerian law
Nigeria's Federal Competition and Consumer Protection Act, 2018 provides protections against unfair or deceptive trade practices and unclear pricing. These laws may apply to subscription services offered to Nigerian consumers.
How these rights may help
- If auto-renewal, misleading pricing or cancellation failures occurred, you may have grounds to complain under Nigerian consumer protection rules.
- Document promotional offers, receipts and communication when seeking enforcement or redress.
Practical steps in Nigeria
If BeenVerified does not resolve a billing or cancellation issue, consider contacting Nigeria's consumer protection authorities or your payment provider to report potential unfair practices.
Customer experiences
Positive experiences
Some customers report straightforward cancellations and successful outcomes when contacting support via the website or app store subscriptions. Verified reviews show instances of easy resolution.
Negative experiences
Other users report unexpected auto-renewals after trials, difficulty cancelling for extended periods, and challenges obtaining refunds. Complaints include inaccurate data and unclear promotional pricing.
What this means
- Outcomes vary: success often depends on the cancellation method used and prompt communication.
- Keeping clear records improves your chance of a favorable result.
Documentation checklist
Essential items to gather
- Account email address and member ID (if available).
- Transaction receipts, billing statements and dates of charges.
- Copies/screenshots of promotional offers or trial terms that applied.
- Records of prior cancellation attempts and any support responses.
Optional but helpful items
- Device receipts if subscribed via Apple or Google.
- Bank or card statements showing the specific charge to BeenVerified.
- Saved chat transcripts or emails with support staff.
Common mistakes
Relying only on email
Some users email support and assume the account is cancelled immediately. Without confirmation, charges can continue. Always obtain written confirmation of cancellation or a transaction ID.
Cancelling the app but not the subscription
Deleting the mobile app does not stop recurring billing. You must cancel within Apple or Google subscription settings or via the website to prevent renewal.
Filing chargebacks too early
Immediately opening a dispute with your bank before contacting BeenVerified can complicate refunds and may result in account suspension. Try contacting BeenVerified first and document your attempts.
Comparative recap
Platform comparison
| Platform | How to cancel | Typical refund likelihood | Notes |
|---|---|---|---|
| Apple App Store | Cancel in iOS Settings → Subscriptions → BeenVerified | Varies; refunds handled by developer/store | Cancelling via Apple stops future renewals; ask Apple for any store-managed refunds. |
| Google Play Store | Cancel in Google Play app → Subscriptions → BeenVerified | Varies; refunds handled case-by-case | Cancel in Play Store to prevent renewals; contact Play support for store refunds. |
| Web / Direct | Log in at website → Contact Us → Cancel My Account; or email/phone/live chat | Case-by-case; no guaranteed policy | Contacting support directly gives the best chance for refunds or account actions. |
After cancelling
Verify cancellation
After you cancel, check for a confirmation email or support message confirming the cancellation and the date your access will end.
Seek refunds or escalate
- If you need a refund, contact [email protected] with documentation and a clear request.
- For unresolved issues, consider contacting your bank, Apple/Google support, or Nigerian consumer authorities.
Helpful links
- BeenVerified website (support and live chat)
- [email protected]
- Nigerian consumer protection resources (for local complaints)
Address
Mailing address
BeenVerified correspondence address:
48 W 38th Street, 8th Floor, New York, NY 10018, United States
Contact numbers
- Support phone: 1‑866‑885‑16480
- Support phone: 1‑888‑579‑5910
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Written by Kemi Yakubu
Digital-law graduate · 6 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 6 years.
FAQ
To cancel your BeenVerified subscription via the website, log in at beenverified.com, go to 'Contact Us', select 'Cancel My Account', and follow the prompts. You can also email [email protected] or send a registered mail request.
To cancel your BeenVerified subscription through the Apple App Store, open iOS Settings, tap your name, select 'Subscriptions', find 'BeenVerified', and choose 'Cancel Subscription'. Alternatively, you can send a written cancellation request via registered mail.
After canceling your BeenVerified subscription, you will retain access to your subscription features until the end of the current billing period. However, premium search and report access will cease once the subscription period expires.
Refunds for BeenVerified subscriptions are handled on a case-by-case basis and are not guaranteed. If you wish to request a refund, contact their support directly and keep a record of your communications, or send a registered mail request.
To prevent your BeenVerified subscription from auto-renewing, make sure to cancel your subscription before the renewal date through the app store or website. You can also send a cancellation request in writing via registered mail.