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I hereby notify you of my decision to terminate the contract relating to the Biggerpockets service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Biggerpockets: Easy Method
What is BiggerPockets
Overview
BiggerPockets is a US-based SaaS platform and community for real estate investors that offers articles, calculators, forums and networking tools.
The service provides free and paid membership features intended to help users learn, analyse deals and connect with other investors.
Who uses it
Users include beginner and experienced property investors seeking education, calculators and community support.
Although based in the United States, South African users can register and use the platform subject to BiggerPockets' global terms.
How to cancel BiggerPockets
Cancel via website (recommended)
- Sign in to your BiggerPockets account on the web.
- Go to your subscription settings and click the "Cancel" link to stop renewal.
- Note: cancellation takes effect at the end of the current trial or paid term; you must cancel before the renewal date to avoid another charge.
App Store / Google Play notes
- BiggerPockets' publicly available Terms of Use reference web-based cancellation and do not provide South Africa - specific app-store cancellation guidance.
- If you subscribed through an app store, also check that store's subscription management and refund policies and your device account settings.
Where to find official policy
For BiggerPockets' formal terms and information about subscriptions, see their Terms of Use.
What happens when you cancel
Access after cancellation
Cancelling prevents future renewals but typically leaves access active until the end of the current paid term or trial.
You should still be able to use paid features through the expiry date you were charged for.
Data and account status
Canceling a paid membership does not automatically delete your BiggerPockets account or content you posted.
If you want account deletion, request it explicitly through support or account settings where available.
Timing and renewals
Renewal charges occur on the subscription renewal date unless you cancel beforehand.
Keep a record of your cancellation confirmation and the renewal date to avoid unexpected charges.
Will I get a refund?
Official policy summary
BiggerPockets' Terms of Use indicate cancellation takes effect at term end and do not promise a general right to a refund after a subscription has started.
There is no explicit global refund entitlement stated for ongoing subscriptions in the published terms.
Exceptions and reported outcomes
- Some users report receiving full refunds when contacting support within about 30 days if unsatisfied.
- Other users report difficulty obtaining refunds, especially after trials convert to paid plans or when billing is unexpected.
For examples of user reports, see customer review pages.
BiggerPockets reviews on Trustpilot (IE)
BiggerPockets plans and pricing
Pricing availability
No official South Africa‑specific pricing was located in the verified sources provided.
If you need exact plan prices, check your account or contact BiggerPockets support.
Contact for current pricing
Pricing can vary by offer, region and promotion; the platform's account pages show the price you will be charged.
Ask support for clarification if you see unexpected billing.
| Plan | 期間 | Price |
|---|---|---|
| Free | Contact for pricing | Contact for pricing |
| Paid membership | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and refunds
Under the South African Consumer Protection Act (CPA), certain online purchases include a cooling-off period during which you may cancel and receive a refund.
There is a commonly referenced 7-day right to cancel for certain transactions; applicability depends on the transaction type and how it was sold.
Local rights vs provider terms
BiggerPockets' Terms of Use do not override statutory rights that apply under South African law for consumers transacting in South Africa.
If you believe CPA rights apply, you can assert those rights even if BiggerPockets' global terms do not state them.
Action steps for South African consumers
- Document your purchase date, subscription terms and any cancellation attempts.
- If BiggerPockets refuses a statutory refund, consider lodging a complaint with the relevant South African consumer authority or seek local legal advice.
Customer experiences
Positive feedback
Many users praise the educational resources and community value available on BiggerPockets.
Some reviewers specifically mention helpful and timely support experiences.
Negative feedback
Common complaints include unexpected recurring billing and difficulty obtaining refunds after trials convert to paid subscriptions.
Some users report challenges with customer service responsiveness and access after cancellation.
Where these reports come from
Public reviews and feedback are available on review platforms and reflect a mix of positive and negative experiences.
Documentation checklist
Essential items to keep
- Subscription confirmation email or invoice showing plan and renewal date.
- Screenshots of account subscription settings and any "Cancel" confirmation messages.
- Records of support requests, dates and responses.
Optional but useful
- Bank or card statements showing charges and dates.
- Copies of Terms of Use or screenshots of relevant clauses for your transaction date.
Common mistakes
Failing to cancel before renewal
Many users expect immediate refunds but miss the need to cancel before the renewal date.
Always cancel prior to the renewal to avoid being charged for another period.
Relying only on app-store cancellation
If you subscribed via a mobile app store, you must check both the app-store subscription controls and BiggerPockets' account settings.
Assuming one action is sufficient can delay cancellation or refunds.
Not keeping proof
Users sometimes lack records of cancellation attempts, which makes disputes harder to resolve.
Save emails, screenshots and confirmation messages as soon as you cancel.
Comparative recap
Quick comparison
The table below summarises key points to compare keeping vs cancelling a BiggerPockets subscription.
Use this to decide next steps before your renewal date.
| Feature | BiggerPockets (If you keep) | BiggerPockets (If you cancel) |
|---|---|---|
| Access | Continued access to paid features until end of paid period and then renewed | Access retained until end of current term, then downgraded to free or closed features |
| Billing | Automatic renewal on renewal date | No future renewals after cancellation; must cancel before renewal to avoid charges |
| Refund likelihood | Refunds not generally guaranteed by published terms | Refunds uncommon but sometimes granted within ~30 days per some user reports |
After cancelling
Confirm cancellation
Keep a copy of any cancellation confirmation and check that your account shows the cancelled status.
Check your bank or card statement after the next renewal date to ensure no further charges occurred.
Where to get help
Consult BiggerPockets' Terms of Use for official policy information.
Check reviews and experiences
Before disputing a charge or requesting a refund, reviewing other users' experiences may help you prepare your case.
Address
Corporate address
BiggerPockets corporate office (publicly listed): 2000 S Colorado Blvd, Tower One, Suite 2000 #90, Denver, Colorado 80222, United States.
An alternative/mailing address sometimes listed is 3344 Walnut St, Denver, CO 80205.
Correspondence tips
If you need to send formal correspondence, include your account details, dates of transactions and copies of receipts to speed up handling.
Consider emailing support first and using postal address only if requested or for legal notices.