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Cancel CAMSCANNER
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Camscanner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Camscanner: Easy Method
What is Camscanner
Overview
Camscanner is a mobile and web app that lets you scan, store and manage documents using your device camera. It includes OCR for text recognition and sharing features for PDFs and images.
Primary uses
People use Camscanner to create searchable PDFs, fax or email documents, and store scans in the cloud for quick access. It is offered as a free tier with optional paid subscriptions for premium features.
How to cancel Camscanner
iOS - Apple App Store
- Open iOS Settings.
- Tap your name at the top, then Subscriptions.
- Locate Camscanner in the list and tap Cancel Subscription.
- Confirm cancellation; subscription will remain active until the end of the paid period.
Android - Google Play Store
- Open the Google Play Store app.
- Tap your profile icon, then Payments & subscriptions → Subscriptions.
- Select Camscanner and choose Cancel subscription.
- Auto‑renewal stops; you keep access until the paid period ends.
Web / Direct (not via app stores)
- There is no automated cancel button for direct subscriptions.
- Contact Camscanner support by email (for example: support@intsig.com) and request cancellation.
- Keep written confirmation and any ticket numbers as proof of your request.
What happens when you cancel
Access and renewal
Cancellation stops automatic renewal at the next billing date. You will retain paid features until the end of the current paid period.
Data and account
Your scans and account remain unless you delete them. Export or backup important documents before deleting the account or uninstalling the app.
Will I get a refund?
App store refunds
- Google Play: Refunds are handled by Google and are typically possible shortly after purchase (often within ~48 hours); pro‑rata refunds after this window are unlikely.
- Apple App Store: Refunds are handled by Apple via the Report a Problem process; eligibility is decided under Apple’s policies.
Web/direct purchases
- Direct refunds are generally non‑refundable and issued only at Camscanner’s discretion.
- Exceptions may be considered for unauthorized charges or technical failures; document issues and email support to request review.
Camscanner plans and pricing
Current pricing note
No verified public pricing was available for this guide. For exact fees and promotions, contact Camscanner or check your app store listing before purchasing.
How to get pricing
Check the App Store or Google Play product page where prices are shown for your region, or contact Camscanner support for direct subscription rates.
| Plan | 期間 | Price |
|---|---|---|
| Free | 月額 / 年間 | Contact for pricing |
| Premium / Individual | 月額 / 年間 | Contact for pricing |
| Business / Team | 月額 / 年間 | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and refund rights
Camscanner’s published policies do not show an explicit 14‑day cooling‑off period. App store refunds follow Apple or Google rules instead of a company policy.
How to assert your rights
- Keep proof of purchase, cancellation confirmations and correspondence.
- If you believe you have a statutory right under the Consumer Protection Act, include evidence when contacting Camscanner or dispute the charge with your payment provider.
Customer experiences
Positive feedback
Users praise Camscanner for ease of use, good scanning quality and useful OCR features. See example reviews for user experience summaries.
For more user comments, visit review pages such as Capterra and GetApp ZA.
Common complaints
Negative reviews report unexpected charges after trials, difficulty cancelling direct subscriptions, watermarks and ads on the free tier, and occasional support delays.
See consumers’ reported issues on Trustpilot for examples of complaint patterns.
Documentation checklist
Before you cancel
- Locate purchase receipt or App Store / Google Play order ID.
- Note the subscription renewal date and payment method used.
- Export or backup any scans you need to keep.
After you cancel
- Save cancellation confirmation or support email correspondence.
- Check your bank or card statements for any unexpected post‑cancellation charges.
- If charged in error, file a refund request with the app store or your payment provider and attach evidence.
Common mistakes
Canceling in the wrong place
Example: Subscribing on iPhone but trying to cancel in the app on Android. Always cancel through the store where you purchased (App Store, Play Store) or via direct support for web purchases.
Not keeping proof
Example: Deleting the app without saving cancellation confirmation. This can make refunds or disputes harder, so always keep emails, screenshots or order IDs.
Comparative recap
Quick comparison table
| Platform | Cancellation method | Refund likelihood | 期間 |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via iOS Settings → Subscriptions | Refunds handled by Apple (eligibility varies) | 月額 / 年間 |
| Google Play Store (Android) | Cancel in Play Store → Subscriptions | Google may refund within ~48 hours; later refunds unlikely | 月額 / 年間 |
| Web / Direct | Contact support by email to request cancellation | Generally non‑refundable; exceptions at company discretion | 月額 / 年間 |
Recommendation
If you purchased via an app store, cancel through that store for the fastest result and follow each store’s refund process if required.
For direct subscriptions, email support and keep all evidence; escalate via your bank if you believe charges are incorrect.
After cancelling
Verify billing and access
- Check that auto‑renew is turned off in your store account and that no further charges are scheduled.
- Confirm you still have access until the end of the paid period and export needed files.
Where to get help
Contact Camscanner support by email for direct subscription issues (e.g., support@intsig.com) and keep all replies.
For community feedback and experiences, see reviews on Capterra, GetApp ZA and Trustpilot.
Address
Corporate headquarters
Camscanner corporate address (primary): CamScanner, Room 1102, No.1256, Tianshan West Road, Room 1102, Suite 11, Shanghai 200070, China.
Alternate contacts
Some cancellation services list regional addresses (UK and others). Use the address that matches your subscription origin or the billing details on your receipt when contacting support.