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Cancellation Clickasnap: Easy Method
What is Clickasnap
Overview
Clickasnap is a photo-sharing platform that lets photographers upload images and earn from viewer interactions. The service operates on a freemium model with optional paid memberships for added benefits.
Core features
Features include image hosting, view-based earnings, membership tiers, and sharing/community tools. Subscriptions change account status and may add exposure or monetisation perks.
How to cancel Clickasnap
From your account (web) - recommended
- Log into your Clickasnap profile.
- Go to Account Settings → Membership → Manage Plan.
- Choose “Cancel plan and continue as free”. Your paid benefits remain until the end of the current paid period.
- For guidance see the Help Center: Clickasnap Help Center.
By email or via store platforms
- You may email Clickasnap support requesting cancellation; the Terms say cancellation is effective upon receipt but you remain liable for the current paid period.
- If you subscribed via Apple App Store or Google Play, management and refunds are handled by Apple or Google according to their policies. Clickasnap’s documentation does not outline specific App Store/Play procedures.
- Refer to the Terms of Service for the email cancellation rule: Terms of Service.
What happens when you cancel
Access and benefits
When you cancel a paid plan, your paid benefits remain active until the end of the current billing period. After that date your account will revert to the free tier.
Billing, renewals and data
Automatic renewal stops for future periods after cancellation. You remain responsible for payments already processed for the active period.
Uploaded images and account data typically remain on your account unless you delete them; consider exporting anything you need before changing account status.
Will I get a refund?
General refund policy
Clickasnap’s stated refund policy is strict: all sales are final and there is no general cooling-off (14-day) period for digital subscriptions.
Midterm refunds for monthly or annual memberships are not generally available.
Exceptions and trial handling
- Limited exceptions may apply for defective physical items or licensed content, or for print-on-demand orders that have not begun production.
- For the 30-day Pro trial you must cancel before the trial ends to avoid being charged; if charged, refunds are generally not offered.
- See the official refund statement for full details: Refund and Cancellation Policy.
Clickasnap plans and pricing
Available plans
Clickasnap offers free and paid membership options (monthly or annual). Public pricing details are not provided in the verified sources used here.
How to get pricing
To see current plan costs, view your account purchase options or contact Clickasnap support via the Help Center.
| Plan | Price | Period |
|---|---|---|
| Free | No charge | Pay-as-you-go |
| Paid membership | Contact for pricing | Monthly or Annual |
Your consumer rights in South Africa
Applicable law
In South Africa consumers are protected by the Consumer Protection Act 68 of 2008 (CPA). The CPA requires goods and services to be of good quality and as described.
Practical implications for Clickasnap users
If a digital service is not as described or is defective you may have remedies under the CPA. However, online subscriptions and digital content often have limited refund rights once access has been provided.
If you believe your rights under the CPA have been breached, you can contact the National Consumer Commission or seek local legal advice for specific disputes.
Customer experiences
Positive feedback
Some users and reviewers praise Clickasnap as a friendly creative community and note modest earnings for uploads. Members report enjoying the interface and affordable membership options.
Negative feedback
Other users report problems with unwanted recurring charges, difficulty obtaining refunds, slow or unresponsive customer service, and occasional account bans.
Common themes in complaints include confusion over cancellation timing and challenges reaching payout thresholds.
Documentation checklist
What to collect before contacting support
- Account username and registered email address.
- Subscription receipts, payment transaction IDs and billing dates.
- Screenshots of your account settings showing membership status.
- Any email correspondence with Clickasnap or app-store receipts if applicable.
Where to send proof
- If cancelling by email, include the above documents and your cancellation request.
- Use Clickasnap Help Center for official support channels: Clickasnap Help Center.
Common mistakes
Timing errors
Many users miss the trial end date and are charged because they did not cancel before the trial expired. Always verify the trial end and cancellation confirmation.
Assuming app-store and site subscriptions are the same
Subscriptions made via Apple or Google are often managed through those stores, not the Clickasnap website. Cancelling in the Clickasnap account does not always stop an App Store/Play renewal.
Keep receipts and verify which vendor charged you before requesting a refund.
Comparative recap
Quick comparison
| Method | How to cancel | Refund likelihood | Effective when |
|---|---|---|---|
| Web (Account settings) | Account Settings → Membership → Manage Plan → “Cancel plan and continue as free” | Low (no general refunds for midterm cancellations) | At period end (paid benefits remain until period end) |
| Web via support email | Email support with cancellation request and proof | Low (effective receipt but current period billed) | Effective upon Clickasnap’s receipt of request |
| App Store / Google Play | Manage subscription via Apple or Google account | Handled by Apple/Google (follow their refund rules) | Varies by store policy |
Notes on each method
Using the website settings is the clearest way to stop future billing from Clickasnap’s side.
When subscribed through an app store you must also check the store’s subscription manager and refund processes.
After cancelling
What to check
- Confirm cancellation in Account Settings and keep a screenshot of confirmation.
- Check your bank or card statements for any future charges.
- Ensure access levels change when the paid period ends.
If you have a problem
- Contact Clickasnap support via the Help Center: Help Center.
- Review Clickasnap’s Terms and Refund Policy for dispute steps: Terms of Service, Refund Policy.
Address
Registered address
Videscape Limited, Shelton Street, 71‑75, London, England, WC2H 9JQ.
Contact for correspondence
Use the official Help Center for electronic support and the addresses in Clickasnap’s Terms of Service for postal or formal correspondence: Terms of Service.
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Written by Bongani Smit
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.
FAQ
To cancel your Clickasnap subscription, log into your account, go to Account Settings, select Membership, and then Manage Plan. Choose 'Cancel plan and continue as free'. Ensure you keep proof of cancellation.
Clickasnap's policy states that all sales are final, and midterm refunds are generally not available. You will retain access to paid benefits until the end of the current billing period.
Yes, you can cancel by emailing Clickasnap support with your cancellation request and proof of your subscription. Keep a copy of your email for your records.
Your uploaded images and account data will typically remain on your account unless you delete them. It's advisable to export any important content before cancellation.
Yes, if you are on a 30-day Pro trial, you must cancel before the trial ends to avoid being charged. Refunds are generally not offered if charged.