Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel CLOUDINARY
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Cloudinary service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cloudinary: Easy Method
What is Cloudinary
Overview
Cloudinary is a cloud-based media management platform for storing, transforming and delivering images and video. It provides automatic optimisation, CDN delivery and programmatic transformation features for web and mobile apps.
Main uses
Developers and marketers use Cloudinary to optimise media for performance, automate resizing and format conversion, and manage large media libraries. Plans range from a free tier to paid Plus and Advanced offerings.
How to cancel Cloudinary
Cancel via the Cloudinary website (direct)
- Log in to your Cloudinary account.
- Go to Settings → Account and choose "Cancel my account" or downgrade your plan to the Free plan.
- The cancellation/downgrade takes effect at the end of your current billing cycle.
- Account assets will be deleted according to Cloudinary's cleanup schedule after cancellation.
Cancel via app stores (iOS and Android)
- App Store (iOS): Managed through Apple. Open Settings → [your name] → Subscriptions or use the App Store on Mac and tap "Cancel Subscription". Cloudinary does not manage in‑store billing directly.
- Google Play (Android): If billed via Google Play, cancel from the Google Play Subscriptions interface. Cloudinary does not manage Play Store subscription billing directly.
What happens when you cancel
Access and renewal
When you cancel or downgrade, your paid plan remains active until the end of the current billing cycle. You will not be billed for subsequent cycles after the cancellation takes effect.
Data, assets and deletion
After cancellation, Cloudinary will delete account assets according to its cleanup schedule. Export or back up any media you need before the end of the billing cycle.
Will I get a refund?
Standard refund policy
Cloudinary's publicly stated policy is that fees are not refundable following termination or cancellation. There is no general refund entitlement listed in standard terms.
Exceptions and enterprise contracts
Enterprise or annual contracts are governed by the Master Subscription Agreement. Refunds are limited and handled per contract terms; limited proportional refunds may apply in narrow breach or cure situations.
Cloudinary plans and pricing
Overview
Prices below are approximate conversions from USD to ZAR using an approximate rate of R16.4 per USD (late Jan 2026). Actual billed amounts may differ with exchange rates and billing localisation.
Price table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Free | R0.00 | Monthly | Free forever, 25 monthly credits |
| Plus (monthly) | R1,624 (approx.) | Monthly | USD 99/mo pricing; 225 monthly credits, expedited support |
| Plus (annual effective) | R1,460 (approx.) | Monthly (billed annually) | USD 89/mo effective price; same features |
| Advanced (monthly) | R4,084 (approx.) | Monthly | USD 249/mo pricing; 600 monthly credits, custom domain |
| Advanced (annual effective) | R3,674 (approx.) | Monthly (billed annually) | USD 224/mo effective price; same features |
Your consumer rights in South Africa
Statutory protections
Cloudinary does not advertise a 14‑day cooling‑off right in its public terms. South African consumers may still have rights under the Consumer Protection Act for certain digital services.
Recommended actions for South African consumers
- Check your contract or Master Subscription Agreement for any local rights or refund clauses.
- Contact Cloudinary support via your account to request clarification or a goodwill refund if applicable.
- Consider seeking legal advice if you believe statutory consumer protections apply and Cloudinary refuses remedies.
Customer experiences
Positive feedback
Users commonly praise Cloudinary's powerful image and video transformation tools and efficient CDN delivery. Documentation and feature breadth receive positive mentions.
Negative feedback
Frequent complaints include pricing at scale, abrupt account shutdowns for minor overages, and mixed support experiences. Some users report difficulty downgrading without paying an extra month.
Documentation checklist
Before you cancel
- Export or back up all media assets you need from your Cloudinary account.
- Download any invoices, billing statements and contract or Master Subscription Agreement copies.
- Note the end date of your current billing cycle so you know when cancellation takes effect.
What to collect for disputes
- Screenshots of plan settings and billing pages showing current plan and renewal dates.
- Copies of correspondence with Cloudinary support about cancellation or refund requests.
- Transaction records from your payment provider if you will challenge a charge.
Common mistakes
Billing misunderstandings
A common mistake is assuming cancellation takes effect immediately; downgrades typically apply at the end of the billing cycle. This can lead to unexpected extra-month charges if not timed correctly.
Support expectations
Some customers expect in‑store app billing to be handled by Cloudinary; however, App Store and Google Play subscriptions must be cancelled through the respective store. Expect varied support response times depending on plan level.
Comparative recap
Quick comparison
| Plan | Price (ZAR) | Period | Best for |
|---|---|---|---|
| Free | R0.00 | Monthly | Small projects, trial and development |
| Plus | R1,624 / R1,460 (annual effective) | Monthly / Monthly (billed annually) | Small business or growing apps needing support |
| Advanced | R4,084 / R3,674 (annual effective) | Monthly / Monthly (billed annually) | High‑traffic sites needing custom domains and higher quotas |
Which suits you
Choose Free to experiment and store limited assets. Select Plus for more monthly credits and faster support. Use Advanced when you need larger quotas and advanced features like custom domains.
After cancelling
Practical next steps
- Download and securely store any media you want to keep before deletion occurs.
- Remove Cloudinary integrations from your apps to avoid broken links or runtime errors.
- Monitor your account until the end of the billing cycle to confirm cancellation processed as expected.
Support and disputes
If you need help, open a support ticket from your Cloudinary account dashboard and keep records of responses. For billing disputes refer to your payment provider's dispute process if needed.
Address
Registered office
Cloudinary UK Ltd registered office: 30 Old Bailey, London, EC4M 7AU, United Kingdom.
Notes on mailing and contracts
Primary cancellation or billing correspondence is typically handled via your account or contract and Cloudinary's support channels. Check your Master Subscription Agreement or account settings for the most relevant mailing address for contractual notices.