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Cancel DEEPSEARCH
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Deepsearch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Deepsearch: Easy Method
What is Deepsearch
Overview
Deepsearch is a subscription-based software service that offers people-finder and data-discovery tools for searching, analysing and visualising information.
The product is distributed as mobile apps and web services with in-app subscriptions via platform stores.
Main capabilities
Deepsearch promotes features such as profile finding, unlimited search access on paid tiers, and AI-assisted discovery tools.
Multiple Deepsearch-branded apps and plans are listed in the Apple App Store for South Africa.
How to cancel Deepsearch
Cancel on iOS (App Store)
- Open the App Store on your iPhone or iPad.
- Tap your profile picture, then choose "Subscriptions".
- Select Deepsearch from the list and turn off auto‑renewal to cancel.
Access continues until the end of the current billing period after cancellation.
Source instructions summarised from public guidance.
Cancel on Android (Google Play)
- Open the Play Store on your Android device.
- Tap Menu or your profile, then "Payments & subscriptions" → "Subscriptions".
- Select Deepsearch and choose "Cancel subscription".
Access remains available until the paid period ends after you cancel.
See a step-by-step overview from a published cancellation guide: postclic cancellation guide.
Cancel via web or other platforms
- If you subscribed through Deepsearch's website or another payment provider, cancel where you originally purchased the subscription.
- Deepsearch delegates cancellations and refunds to the platform used at purchase.
Check the same purchase channel for cancellation controls or contact that provider for help.
Deepsearch’s terms confirm cancellations stop auto‑renewal while leaving access until the cycle ends: Deepsearch Terms.
What happens when you cancel
Access and renewal
Cancelling stops future auto‑renewal but does not immediately remove access on active subscriptions.
You retain full access until the end of the current billing period paid at the time of cancellation.
Data and account status
Your account and any stored data typically remain available following cancellation unless the provider states otherwise.
Confirm any data-retention or deletion rules with Deepsearch or the platform where you subscribed.
Next billing behaviour
No further charges occur after cancellation if auto‑renewal is disabled and the billing period ends.
If you resubscribe later, a new billing cycle will begin per that platform’s rules.
Will I get a refund?
Deepsearch refund policy
Deepsearch itself does not offer refunds directly; refunds must be pursued through the platform used to purchase the subscription.
This is stated in public cancellation summaries and terms: postclic, Deepsearch Terms.
Platform refunds and exceptions
- Apple App Store and Google Play handle refund requests and may approve or decline them under their policies.
- If you believe you were charged incorrectly (e.g. misleading free trial), request a refund from Apple or Google first.
There is no explicit statutory 14‑day cooling-off or guaranteed money-back period mentioned in Deepsearch’s public materials.
Deepsearch plans and pricing
Available plans (South Africa)
The following prices are taken from Apple App Store listings for South Africa and cover several Deepsearch-branded apps with in‑app subscriptions.
Verify prices in the App Store before purchase; app stores may change prices or plan names.
Pricing table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Pro Week Deepsearch | R199.99 | Weekly | Unlimited access to people-finder features |
| Pro Month Deepsearch | R799.99 | Monthly | Unlimited access to people-finder features |
| Weekly Premium Subscription | R149.99 | Weekly | Premium access to Profile Finder |
| Yearly Premium Subscription | R999.99 | Annual | Premium access to Profile Finder |
| Premium Weekly | R199.99 | Weekly | Premium unlimited access (Deepsearch AI Intelligent) |
| Premium Monthly | R299.99 | Monthly | Premium unlimited access (Deepsearch AI Intelligent) |
| Premium Annually | R999.99 | Annual | Premium unlimited access (Deepsearch AI Intelligent) |
Your consumer rights in South Africa
Platform vs local law
Because Deepsearch processes cancellations and refunds via Apple or Google, initial disputes should go to those platforms.
If the platform refuses a refund, South African consumer protection law may provide additional remedies.
Escalation options
- Contact Apple or Google support to lodge a formal refund request and provide evidence.
- If unsatisfied, escalate to South African consumer protection authorities or the relevant ombudsman for digital services.
Keep receipts, screenshots of ads or trial offers, and communication records when escalating a dispute.
Customer experiences
Positive feedback
Some users praise Deepsearch for delivering detailed information that is hard to find and for straightforward usability and support.
Positive reviews note helpful search results and useful support in certain cases.
Negative feedback
Other users report issues such as poor performance, unexpected billing, or immediate charges despite advertised free trials.
Third‑party review pages include complaints about ads, forced review prompts, misleading functionality and difficult refund processes: Grand-Screen reviews.
Documentation checklist
What to collect before requesting a refund
- Proof of purchase (App Store or Play Store receipt).
- Screenshots of subscription settings showing the plan and renewal date.
- Evidence of any advertised free trial or promotional messaging if relevant.
Supporting evidence for disputes
- Correspondence with Deepsearch or platform support.
- Screenshots of app behaviour, billing screens, or misleading content.
- Dates and times of charges and attempted cancellations.
Common mistakes
Assuming cancellation equals immediate access removal
Many users expect access to stop immediately after cancelling; in fact, auto‑renewal stops but access continues until the paid period ends.
Always check the subscription expiry date to confirm remaining access.
Requesting refunds from the wrong party
Users sometimes contact Deepsearch for refunds when purchases were made through Apple or Google; platform providers must handle refund requests for in‑app purchases.
Start with the store where you paid, and escalate to local authorities only if the platform refuses a valid claim.
Comparative recap
At-a-glance comparison
The table below summarises key points about cancelling Deepsearch, refunds and access compared with typical platform behaviours.
Use this for quick reference before contacting support or lodging a complaint.
Comparison table
| Feature | Deepsearch | Notes |
|---|---|---|
| How to cancel | Cancel via App Store, Google Play or the original purchase platform | Follow store subscription controls; Deepsearch delegates cancellations |
| Refund availability | Deepsearch does not grant direct refunds | Refund requests must be made to Apple or Google; approval is at their discretion |
| Access after cancel | Access continues until end of paid billing period | Turning off auto‑renewal does not immediately revoke access |
| Typical price range (ZA) | R149.99 weekly up to R999.99 annually | Multiple app listings and plan names exist in the App Store for South Africa |
After cancelling
Immediate next steps
Confirm cancellation in your App Store or Google Play subscription settings and save a screenshot or receipt showing the cancelled status.
Monitor your payment method for any unexpected charges during the remainder of the billing period.
Where to get more help
- Read a published Deepsearch cancellation guide: postclic cancellation guide.
- Review Deepsearch’s terms regarding cancellations: Deepsearch Terms.
- Check independent user feedback: Grand-Screen reviews.
If you need a refund, file the request with Apple or Google first, then keep documentation if you escalate to South African consumer authorities.
Address
Local availability
No South African office address is publicly listed for Deepsearch in available materials.
Public records show addresses outside South Africa; verify contact details in the app store listing or Deepsearch’s website for official contact points.
How to contact
For purchase and subscription issues, contact the platform where you purchased the subscription (Apple/App Store or Google Play).
Use the app store listing or Deepsearch’s published terms page for any official contact or support links: Deepsearch Terms.