Cancellation Doodle: Easy Method

What is Doodle

Overview

Doodle is a scheduling tool that helps organisers propose dates and times, collect participant preferences and confirm meetings quickly.

It operates on a subscription model for some products and also offers separate curriculum apps (DoodleEnglish, DoodleTables) sold through app stores.

Primary uses

Users commonly use Doodle to plan meetings, sync calendars and reduce email back-and-forth when organising groups.

Schools and families may also subscribe to DoodleLearning apps (English, Tables) via app stores for student use.

How to cancel Doodle

Direct subscriptions (purchase via Doodle)

• Sign in to your Parent Dashboard and cancel the subscription there if available.
• Alternatively, contact the UK support team by email or post as described in Doodle's cancellation policy.
• Use Doodle’s online cancellation form where provided; see the official cancellation policy for exact contact options.

For official instructions and contact details see the cancellation policy.

Doodle cancellation policy (official)

Subscriptions bought through third parties (App Store / Google Play / Amazon)

• Subscriptions purchased via the Apple App Store, Google Play or Amazon must be cancelled directly with that provider.
• Doodle cannot cancel or refund third-party purchases; you must use the store account where the purchase was made.
• On Android, cancel via Google Play: open Play → Subscriptions → find Doodle → Cancel Subscription.

See Android-specific cancellation steps for Google Play cancellations.

How to cancel on Android (Google Play)

What happens when you cancel

Access and renewal

All Doodle subscriptions auto-renew by default unless cancelled before the renewal date.

If you cancel after any cooling-off period, your access continues until the end of the current billing period (monthly or annual).

Data and account

Cancellation stops future billing but does not automatically delete your account or data unless you request removal per Doodle policies.

Keep copies of invoices or confirmation emails if you may need proof of cancellation later.

Will I get a refund?

Cooling-off period (14 days)

• Doodle offers a 14-day cooling-off period from the date of first payment for direct purchases (trials excluded).
• If you cancel within 14 days for a direct subscription, a full refund of the most recent payment will be issued using the original payment method.
• Refunds processed within 14 days use the original payment method and have no fees for direct purchases.

See Doodle’s policy for the formal conditions and timing.

Doodle cancellation & refund policy

After the cooling-off period

• No refunds are offered for cancellations made after the 14-day cooling-off period for direct subscriptions.
• Subscriptions remain active until the end of the paid period; no pro-rata refunds are given under Doodle’s stated policy.
• Purchases via third-party stores are subject to those stores’ refund rules; Doodle does not manage those refunds.

Lifetime subscriptions also have a 14‑day cooling-off window and may be refunded if cancelled within that period.

Lifetime subscriptions FAQ

Doodle plans and pricing

Pricing table (South Africa)

Notes on pricing

Prices above are sourced from South African app store listings for DoodleEnglish and DoodleTables.

No South African ZAR pricing for the scheduling tool (Doodle Pro/Team) was found; international pricing may be shown in USD.

Your consumer rights in South Africa

Cooling-off and refunds

The 14-day cooling-off period offered by Doodle aligns with common consumer protections for digital services.

Doodle commits to processing refunds within 14 days for eligible direct purchases cancelled in this period.

Third-party purchases and platform rules

Subscriptions bought through app stores are governed by the store provider’s terms and consumer rights.

Doodle cannot override app store refund or cancellation policies; contact the store (Apple, Google, Amazon) for those cases.

Third-party subscription guidance

Customer experiences

Positive feedback

Many reviewers praise Doodle for ease of use, practicality and time savings when scheduling or studying via DoodleLearning apps.

Review platforms report high scores for usability and value from numerous users in South Africa and globally.

GetApp (South Africa) reviews

Capterra reviews

Common complaints

Some users report issues with calendar synchronisation, notably Outlook integration, which can affect scheduling reliability.

Pay attention to platform‑specific behaviour and review the support pages if you see sync problems.

Documentation checklist

What to gather before contacting support

• Account email and username used to purchase the subscription.
• Order number, invoice or receipt screenshot showing date and amount.
• Subscription start date and whether purchased via Doodle or an app store.
• Payment method used (card, PayPal, app store) and any transaction IDs.

Extra items to include

• Screenshots of the Parent Dashboard or subscription page showing active status.
• Copies of cancellation attempts or confirmation emails, if any.
• Clear statement of the desired outcome (cancellation confirmation, refund request, data deletion).

Common mistakes

Incorrect cancellation path

Do not assume Doodle can cancel subscriptions purchased through the App Store or Google Play.

If bought via a store, always cancel inside that store account or you may still be charged.

Missing cooling-off window or proof

Expect no refund if you cancel after the 14-day cooling-off period for direct purchases; saving purchase proof helps if you think you qualify.

Also avoid cancelling the wrong account - verify the email/ID used to subscribe before requesting cancellation.

Comparative recap

Quick feature comparison

After cancelling

Next steps

Save any cancellation confirmations or emails as proof. Monitor your payment method for any unexpected charges.

If you were eligible for a refund under the cooling-off period, expect processing within 14 days to the original payment method.

Help & useful links

Refer to the official cancellation and refund pages for full instructions and contact details.

Doodle cancellation policy

Android (Google Play) cancellation steps

Address

Head office

Doodle AG, Werdstrasse 21, 8021 Zürich, Switzerland.

Support contact guidance

For subscription cancellations or refund queries for direct purchases, follow the contact routes in the official cancellation policy.

For third-party store purchases, contact Apple, Google or Amazon support directly through your store account.