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Cancel DRIVER SUPPORT
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Driver Support service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Driver Support: Easy Method
What is Driver Support
Service overview
Driver Support is a subscription software service that scans for outdated or missing device drivers and offers automated updates and fixes. It is delivered as a web/app subscription managed via the DriverSupport website.
Scope and limitations
The service is a global offering under DriverSupport's Terms of Service and is not branded as a South African-specific product. Local statutory consumer rights may still apply depending on where you purchased and how you subscribed.
How to cancel Driver Support
Cancel via Your Account (website or app)
- Sign in to your Driver Support account on the website or app.
- Open the "Your Account" or subscription settings page.
- Choose the subscription you want to cancel and select the cancellation option.
- Confirm cancellation; access normally remains until the end of the paid billing period.
- See DriverSupport's formal instruction in their Terms of Service: DriverSupport Terms of Service.
Cancel if you subscribed through a third party
- If you subscribed via the Apple App Store or Google Play, cancel through that store's subscription management settings.
- Third-party cancellations must be handled in the provider account where the purchase was made; Driver Support cannot cancel store-managed subscriptions for you.
What happens when you cancel
Access and billing
Cancellations take effect at the end of your current billing period. You retain access until that date.
There are no prorated refunds or credits for partial-term cancellations under the standard terms, unless DriverSupport issues a discretionary credit.
Data, account and reactivation
Your account data and settings typically remain available for reactivation, but retention policies vary by provider.
If you re-subscribe later, a new billing cycle will start and prior unused time is not normally reinstated.
Will I get a refund?
DriverSupport refund policy
DriverSupport states refunds, credits or discounts may be provided at their sole discretion at any time for any reason.
If DriverSupport issues a refund, it will be processed to the original payment card per their Terms of Service: DriverSupport Terms of Service.
Exceptions, statutory rights and other providers
- Under South African consumer law a 14‑day cooling-off period commonly applies for online purchases where services have not been accessed; some local providers (for example Get Driven) expressly recognise this right. See Get Driven Terms and Conditions.
- DriverSupport's terms do not guarantee statutory refunds - refunds are discretionary unless local consumer law requires otherwise.
Driver Support plans and pricing
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| HelpMe Driver Assist | R19.00 | Monthly | License disc renewal, pothole damage claims, speeding fine reductions |
| AA Aspire (includes Designated Driver) | R117.00 | Monthly | Roadside assistance, medical rescue, accident towing, armed response, designated driver |
| Scooter Angel Saver Plan | R99.00 | Monthly | Designated driver service R16.50/km, no included kms, priority service for members |
| Scooter Angel Classic Plan | R199.00 | Monthly | Designated driver R16.50/km, 5 km minimum trip, includes guest cover |
| Scooter Angel Partner Plan | R499.00 | Monthly | Includes 60 km/month (approx four 15 km trips), R16.50/km thereafter, two users, guest cover |
Notes on the table
The exact "Driver Support" product name was not found in local South African listings; the rows above are closest publicly available driver-assistance plans with 2024/2025 pricing.
Always confirm live pricing with the provider before subscribing, as fees and features can change.
Your consumer rights in South Africa
14-day cooling-off and statutory protections
South African consumer law commonly provides a 14‑day cooling-off period for online purchases where digital services have not been accessed.
Some local suppliers expressly honour this; for example, Get Driven allows cancellation and a full refund within 14 days if services were not accessed. See their terms: Get Driven Terms and Conditions.
Platform disclaimers and third-party stores
- App Store and Google Play purchases are managed by those stores; cancellations and refunds must follow their processes.
- DriverSupport's own terms note that refunds are discretionary, so enforceable statutory rights may depend on local law and the purchase channel.
Customer experiences
Reported negative issues
Independent review summaries show recurring complaints for some South African automotive services (example: Avis Southern Africa) about unexpected charges, deposit issues and customer service delays.
These reviews do not directly describe DriverSupport, but they highlight common consumer concerns to be aware of. See summary examples: Trustpilot - Avis Southern Africa.
Lack of verified local positives in provided sources
The sources supplied do not include verified positive Trustpilot examples for DriverSupport in South Africa.
When evaluating a provider, prioritise official terms, documented cancellation steps, and clear contact points before subscribing.
Documentation checklist
Required details to cancel or request a refund
- Account email or username used to subscribe.
- Order number, invoice or receipt showing date and payment method.
- Last four digits of the card used (if applicable) and transaction date.
Useful extras to speed up resolution
- Screenshots of subscription screens, billing entries or error messages.
- Confirmation emails and any support correspondence.
- Notes of phone or chat interactions including agent name and time/date.
Common mistakes
Canceling in the wrong place
One common error is attempting to cancel via the website when the subscription was purchased through the App Store or Google Play.
Always check where the recurring charge originates and cancel through that specific platform if needed.
Assuming an automatic refund
Another mistake is assuming cancellation automatically triggers a refund. DriverSupport's terms state refunds are discretionary and partial-term refunds are not guaranteed.
Request a refund explicitly and provide supporting documentation if you believe a statutory right or exceptional circumstance applies.
Comparative recap
Quick comparison table
| Service | Price | 期間 | Key difference |
|---|---|---|---|
| Driver Support (DriverSupport.com) | Contact for pricing | Monthly | PC driver update software; pricing not listed in provided SA sources |
| HelpMe Driver Assist | R19.00 | Monthly | Low-cost driver-assist features (license, claims, fines) |
| AA Aspire | R117.00 | Monthly | Roadside assistance plus designated driver options |
| Scooter Angel Partner | R499.00 | Monthly | Includes monthly km allowance and two users |
How to use this recap
Use the table to compare pricing and core differences at a glance before choosing a provider.
Confirm specific service inclusions and cancellation terms on the provider's official terms page.
After cancelling
Confirm the cancellation
- Keep a copy of any cancellation confirmation or reference number provided by DriverSupport.
- Verify that no further recurring charges appear on your card after the current billing period ends.
Useful links and next steps
- DriverSupport Terms of Service: https://www.driversupport.com/termsandconditions/
- Get Driven (South Africa) Terms and Conditions: https://www.getdriven.co.za/terms-and-conditions/
- Relevant consumer feedback examples: Trustpilot - Avis Southern Africa
Address
Mailing address
DriverSupport, PO Box 2022, Temple, TX 76503-2022, USA.
Support contact notes
Use your Driver Support account's support channels for direct help. If you subscribed via a third-party store, also check that store's support and subscription management pages.