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Cancel EMASTERED
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Emastered service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Emastered: Easy Method
What is Emastered
Overview
Emastered is an online, subscription-based service that provides automated mastering tools for musicians and audio creators.
The platform allows users to upload tracks and receive professionally processed masters quickly without studio visits.
Who it is for
Emastered is aimed at independent artists, producers, and content creators who want fast, cost-effective mastering.
It suits users who prefer a self-service web interface or subscriptions managed through app stores.
How to cancel Emastered
Via the web (direct subscription)
- Log into your Emastered account on the website.
- Open My Account → Account Settings, then click Change Plan and choose Cancel.
- Cancellation is immediate; this stops future billing but you retain access until the end of the current billing period.
- For detailed steps see the official guide: How do I cancel my plan?
Via App Store or Google Play (in-app subscriptions)
- If you subscribed through Apple or Google, you must cancel in that platform’s subscription settings.
- Emastered cannot cancel App Store or Google Play subscriptions on your behalf.
- For general guidance on cancelling store subscriptions see: Cancel Emastered (app store guidance).
What happens when you cancel
Access after cancellation
Cancellation stops future billings immediately but you typically retain access until the end of your current billing period.
Downloaded masters you already saved remain with you; the service does not revoke files you've downloaded.
Billing, account and data
Billing is stopped for future renewals; charges already processed for the current period are generally not refunded except where the refund policy applies.
Emastered’s terms govern data retention and account handling; review the official terms for details: Emastered terms.
Will I get a refund?
eMastered refund policy
- Emastered offers a 14-day Money Back Guarantee if you bought the paid plan within the last 14 days and downloaded fewer than four songs.
- Partial refunds are not available for partially used billing periods on Plus or Professional plans, including annual subscriptions; these are non-refundable.
- See the official refund eligibility details: Refund policy.
Exceptions and practical notes
Refund eligibility relies on conditions such as purchase date and number of downloads, so check your account activity before requesting a refund.
For terms that affect refunds (including non-refundable subscription periods), refer to Emastered’s terms: Terms.
Emastered plans and pricing
Current pricing availability
No verified pricing in South African rand (ZAR) is available from official sources.
Published Emastered prices are shown in USD; for exact costs and local currency conversion contact Emastered or check the checkout page when signed in.
How to get official pricing
Sign in to the Emastered website and view subscription options, or contact support via the site for up-to-date pricing.
If you purchased via Apple or Google, check your App Store / Google Play subscription page for local pricing.
| Plan | 期間 | Price / Notes |
|---|---|---|
| All plans | 月額 / 年間 | Contact for pricing (published prices are in USD) |
Your consumer rights in South Africa
Cooling-off rights (ECTA)
Under the Electronic Communications and Transactions Act (2002), consumers generally have a 7-day cooling-off right to cancel a service subscription.
Providers must give a full refund within 30 days of cancellation where the cooling-off provisions apply. See official guidance: ECTA cooling-off period.
Consumer Protection Act (CPA)
The Consumer Protection Act (2008) guarantees rights such as fair marketing, reasonable contract terms, and service quality.
Suppliers are accountable for unfair terms and must meet basic quality standards. See a summary of consumer rights: Consumer rights overview.
Customer experiences
Positive feedback
Many users praise Emastered for ease of use, fast processing, and professional-sounding masters.
Trustpilot shows numerous positive reviews and reports of quick, hassle-free refunds in some cases: Emastered on Trustpilot.
Negative feedback
Some users report billing problems such as continued charges after cancellation and disputed refunds; experiences vary by case and platform used to subscribe.
Other complaints include limited live adjustment features and user frustration with certain distribution services; consider these when assessing the service.
Documentation checklist
What to prepare before cancelling
- Record of purchase: confirmation email, invoice, or payment receipt.
- Date of subscription start and billing period details.
- Number of downloads or masters rendered (to confirm refund eligibility).
What to keep after cancellation
- Copies of any downloaded masters and exported files.
- Cancellation confirmation (screenshot or email) and any refund correspondence.
- Records of communications with support and the platform used (web, Apple ID, Google account).
Common mistakes
Subscription management mistakes
Attempting to cancel through Emastered when the subscription was purchased via Apple or Google can leave the subscription active.
Always check which platform processed your payment before cancelling to avoid continued charges.
Refund expectation mistakes
Assuming automatic pro-rata refunds for partially used billing periods is a common error; Emastered’s policy states such periods are non-refundable for certain plans.
Also, missing the 14-day/under-four-downloads condition can make refunds ineligible; verify your usage first.
Comparative recap
Quick comparison overview
The table below summarises cancellation ease, refund windows, and local rights compared with typical app-store subscriptions.
Use this to decide the best way to subscribe and how to manage cancellations.
| Service | 期間 | Key point |
|---|---|---|
| Emastered (direct web) | 月額 / 年間 | Cancel in account settings; 14-day refund window with conditions; retain access until period end. |
| Emastered (App Store / Google Play) | 月額 / 年間 | Must cancel via Apple/Google subscription settings; refunds handled by store rules. |
| Local consumer protections (South Africa) | 月額 / 年間 | ECTA 7-day cooling-off and CPA rights may apply, but digital content exceptions can limit refunds. |
After cancelling
Next steps
Save copies of cancellation confirmations and any important files before your account access ends.
If you believe a refund is due, gather evidence (purchase date, download count) and contact Emastered support promptly.
Helpful links and support
- How to cancel: Emastered cancellation guide
- Refund policy details: Refund eligibility
- Terms and non-refundable period info: Emastered terms
- Consumer law reference (ECTA): ECTA cooling-off
- Consumer rights summary (CPA): Consumer rights (CPA)
- Community feedback and reviews: Trustpilot reviews
Address
Corporate HQ
eMastered, LLC
3900 W Alameda Ave Ste 1200, Burbank, California 91505, United States
Legal / DMCA notices
Emastered’s corporate correspondence is based in Burbank; a Wilmington, DE address is used for DMCA/legal notices.
For formal legal or DMCA submissions, use the contact details provided on Emastered’s website and terms page: Terms.