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Evolly

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Evolly App Cancel Subscription Android | Postclic
Evolly
111 NORTH BRIDGE ROAD, #08‑11, PENINSULA PLAZA
179098 Singapore Singapore
support@evolly.app
Cancellation of Evolly contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Evolly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Evolly
111 NORTH BRIDGE ROAD, #08‑11, PENINSULA PLAZA
179098 Singapore , Singapore
support@evolly.app
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Evolly: Easy Method

What is Evolly

Overview

Evolly is a subscription-based SaaS platform that provides collaboration, messaging integrations and project-management features across web and mobile apps.

The service is offered via Evolly’s website and through mobile app stores (Apple App Store and Google Play).

Where it is sold

Subscriptions are sold directly on evolly.app and through the Apple App Store (iOS) and Google Play Store (Android).

Billing and refund handling can depend on the platform you used to purchase the subscription.

How to cancel Evolly

Cancel on iOS (Apple App Store)

  • Open Settings on your iPhone or iPad.
  • Tap your name, then tap Subscriptions.
  • Select Evolly, tap "Cancel Subscription" and confirm.
  • Access remains until the end of the current billing period.

Cancel on Android (Google Play)

  • Open the Google Play Store app and tap your profile icon.
  • Tap Payments & subscriptions → Subscriptions.
  • Find Evolly, tap "Cancel Subscription" and confirm.
  • Access remains until the end of the current billing period.

Cancel via the web or by email

  • Log in at evolly.app → Account Settings → Subscriptions → Cancel Subscription.
  • Or email support@evolly.app with your account details and a clear cancellation request.
  • Refer to a step-by-step summary: cancellation guide.

What happens when you cancel

Access and billing

Cancelling stops automatic renewal of your subscription but does not immediately remove access in most cases.

You typically retain access until the end of the paid billing period after cancellation.

Account and data

Canceling a subscription does not delete your Evolly account or stored data by default.

If you want your account and data removed, you must request account deletion via Evolly support.

Will I get a refund?

Evolly refund stance

Evolly generally does not provide direct refunds and refers refund requests to the platform used for purchase.

See Evolly’s published refund information for specifics: Evolly refund policy.

Platform exceptions and timing

  • Google Play: Google typically offers a 48‑hour refund window after purchase; later refunds are at Google's discretion.
  • App Store (Apple): Refunds must be requested directly from Apple Support; Evolly does not process App Store refunds.

Evolly plans and pricing

Pricing summary

Evolly lists official prices in USD. Exact ZAR (South African rand) prices on the site are not published.

The table below shows approximate monthly conversions to ZAR based on an estimated exchange rate (1 USD ≈ 18 ZAR).

Plan Price Period Features
Starter approx. R522/month (based on $29) Monthly 3 - 10 users; WhatsApp, FB Messenger, Instagram Direct, Website, Telegram, Email, API Webhook, Manager Dashboard, Android & iOS App, 30+ features
Business approx. R432/month (based on $24) Monthly 11 - 20 users; same feature set as Starter
Corporate approx. R342/month (based on $19) Monthly 20+ users; same feature set as Starter

Your consumer rights in South Africa

Cooling‑off and refunds

Evolly’s published policies do not mention a 14‑day cooling‑off or automatic money‑back guarantee for South African consumers.

Refunds therefore depend on the platform (Apple or Google) and Evolly’s stated policy.

Practical steps under South African law

  • If you paid by card you may contact your bank to discuss a chargeback if you believe a transaction is wrongful.
  • For disputes, collect purchase evidence, correspondence and screenshots before contacting the seller or platform.

Customer experiences

Positive indicators

ScamAdviser rates evolly.app as generally safe and legitimate and notes a valid SSL certificate and aged domain history.

See the ScamAdviser report: scamadviser - evolly.app.

What’s missing

No verified user reviews were located on TrustPilot or ProductReview South Africa, indicating limited public feedback on those local platforms.

Limited independent reviews means you may wish to trial the service and keep documentation of any issues.

Documentation checklist

Essential items to collect

  • Account email and username used with Evolly.
  • Order or transaction ID from App Store, Google Play or Evolly billing.
  • Purchase date and billing period details.
  • Screenshots of subscription screens, receipts and cancellation confirmations.

Contact details and records

  • Record support correspondence (emails, dates, ticket numbers).
  • Save any replies from Evolly or platform support for dispute evidence.

Common mistakes

Canceling the app but not the subscription

Uninstalling the Evolly app does not cancel an App Store or Google Play subscription.

You must follow the platform cancellation steps to stop billing.

Assuming a refund is automatic

Many users assume subscriptions have a statutory 14‑day money‑back period; Evolly does not publish such a guarantee.

Always check the purchase platform’s refund policy and act promptly if you need a refund.

Comparative recap

Quick comparison

Platform How to cancel Refund possibility Access after cancel
Apple App Store Settings → Your name → Subscriptions → Select Evolly → Cancel Request via Apple Support (Evolly does not process) Access remains until end of billing period
Google Play Store Google Play Store → Profile → Payments & subscriptions → Subscriptions → Cancel Google may refund within ~48 hours; later refunds at Google’s discretion Access remains until end of billing period
Web (evolly.app) Log in at evolly.app → Account Settings → Subscriptions → Cancel Evolly generally refers refunds to the purchase platform; see policy Access remains until end of billing period unless otherwise stated

After cancelling

Requesting account deletion

If you want your account and stored data removed, explicitly request account deletion from Evolly support.

Email support@evolly.app with your account details and deletion request.

Useful links

Address

Registered office

EVOLLY.APP PTE. LTD.

111 NORTH BRIDGE ROAD, #08‑11, PENINSULA PLAZA, Singapore 179098

Contact

Support email: support@evolly.app

Website: https://evolly.app/

FAQ

To cancel your Evolly subscription on Android, open the Google Play Store app, tap your profile icon, then go to Payments & subscriptions → Subscriptions. Find Evolly, tap 'Cancel Subscription', and confirm your choice. Remember to keep proof of your cancellation.

When you cancel your Evolly subscription, you will retain access until the end of the current billing period. Make sure to verify your billing cycle for exact dates.

Evolly generally does not provide direct refunds and refers refund requests to the purchase platform. If you purchased via Google Play, you may request a refund within 48 hours of purchase.

Yes, you can cancel your Evolly subscription by emailing support@evolly.app with your account details and a clear cancellation request. Ensure you keep a copy of your email for proof.

Evolly offers three plans: Starter at approx. R522/month, Business at approx. R432/month, and Corporate at approx. R342/month. Each plan has varying user limits and features.