Cancellation Everand: Easy Method

What is Everand

Overview

Everand is a subscription-based SaaS platform for managing and optimising digital marketing campaigns. It offers tools for analytics, automation and performance tracking used by individuals and businesses.

Primary purpose

The service provides access to marketing assets and campaign-management features on a recurring subscription basis. Billing and access depend on the plan and purchase channel (website, iOS App Store, Google Play).

How to cancel Everand

Via Everand website

• Log in to your Everand account on the Everand website.
• Go to Subscription or Account settings, find your active subscription and choose Cancel to stop auto-renewal.
• Access typically continues until the end of the paid period after you cancel.
• Reference guide: Cancel via website (guide).

Via mobile apps (iOS and Android)

• iOS (App Store): Open iPhone/iPad Settings → your name → Subscriptions → select Everand → Cancel. Cancel at least 24 hours before the next billing date to avoid renewal.
• Android (Google Play): Open Play Store → Menu → Payments & subscriptions → Subscriptions → select Everand → Cancel. You can cancel at any time.
• Steps summarised from: mobile cancellation guide.

If you are on a free trial

• If you cancel during a free trial, premium benefits end immediately on cancellation.
• Source information: free trial behaviour.

What happens when you cancel

Access after cancellation

If you cancel a paid subscription through Everand’s website, you typically retain access until the end of your paid billing period.

Some users report that unlocked or premium content may become inaccessible after cancellation, requiring re-subscription to regain access.

Billing and auto-renewal

Cancelling stops future automatic renewals; it does not always trigger a refund automatically.

If you cancelled via the App Store or Google Play, future billings from those stores stop after the current paid period unless you cancel too late for the billing cycle.

Will I get a refund?

Everand refund policy

Everand’s Subscriber Agreement states fees are generally non-refundable and refunds or credits are not provided except as set out in their Refund Policy.

Defective content may be replaced, but refunds are not commonly available under the provider’s stated terms.

Purchases through app stores

• If you bought via Apple App Store or Google Play, request refunds directly from Apple or Google; Everand cannot issue refunds for those purchases.
• See guidance: refunds and store purchases.

Everand plans and pricing

Pricing table

Pricing notes

Prices shown are in ZAR as listed in-app on the South African Apple App Store for In-App Purchases.

The exact mapping of price to specific plan tier is not fully specified in public listings; use the table above as the current in-app price examples.

Your consumer rights in South Africa

Key rights under local law

South African consumer law aims to ensure fair value, proper service levels and clear contract terms. The Consumer Protection Act provides protections around defective goods and unfair terms.

There is no broad statutory 14-day automatic “change-of-mind” right for digital subscriptions unless the service is defective or the provider’s own policy grants it.

Practical steps and dispute options

• First attempt to resolve directly with Everand support and keep records of all messages and receipts.
• If unresolved, consider contacting your payment provider for a chargeback (card issuer) or requesting a refund via Apple/Google for in-app purchases.
• You can lodge a complaint with South Africa’s National Consumer Commission if you believe statutory consumer rights were violated.

Customer experiences

Positive feedback

Some users describe Everand as inexpensive and offering good value with access to many books and audiobooks, calling it a strong value for the price.

Positive testimonies emphasise variety and initial affordability.

Negative feedback

• Many users complain about a shift from unlimited access to a limited “unlock” model that reduced perceived value.
• Reports of difficulty cancelling via the app or website and needing to contact support by email to cancel.
• Complaints that unlocked titles can become inaccessible after cancellation and that customer service is slow or unhelpful.
• Source for reviews: Trustpilot reviews.

Documentation checklist

What to collect before you cancel

• Account email and username used for Everand.
• Subscription receipt, purchase date and billing method (credit card, Apple ID, Google account).
• Any confirmation emails or screenshots of billing entries.

What to keep after cancellation

• Cancellation confirmation (email or screenshot) showing date and remaining access period.
• All communications with Everand support and app-store refund requests.

Common mistakes

Missing the right cancellation channel

Attempting to cancel in the wrong place is a frequent issue. If you purchased via Apple or Google, you must cancel through that app store rather than only on the Everand website.

Check your original purchase receipt to confirm the channel before cancelling.

Waiting too long before billing date

On iOS, cancelling less than 24 hours before renewal can still result in the next charge; allow enough lead time.

Also save confirmation evidence immediately to avoid later disputes about timing.

Comparative recap

At a glance

Details

Use the table above to choose the correct cancellation path based on where you purchased the subscription.

If in doubt, gather purchase receipts and contact the store or your payment provider for help.

After cancelling

Verify cancellation

• Save any cancellation confirmation and check your next billing date to ensure it will not auto-renew.
• If you do not receive confirmation, attempt cancellation again and take screenshots of each step.

Where to get help

• Detailed cancellation guides and walkthroughs: postclic cancellation guide.
• Information about free-trial behaviour and cancellations: audiobooksgeek.
• Read other users’ experiences for context: Trustpilot.

Address

Company address

Everand

460 Bryant Street, San Francisco, CA 94107, United States

Support recommendation

When contacting support, include your account email, purchase receipt and the exact cancellation steps you took.

Keep records of all exchanges and use the app-store refund channels if the subscription was purchased through Apple or Google.