Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel FILMORAGO
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Filmorago service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation FilmoraGo: Easy Method
What is FilmoraGo
Overview
FilmoraGo is the mobile version of Wondershare Filmora, a video-editing app that offers basic and premium editing tools, templates and AI features for quick video creation.
Who it’s for
The app targets beginners and casual creators who want an easy interface and ready-made assets. Paid subscriptions unlock advanced features, remove watermarks and provide credit packs.
How to cancel FilmoraGo
Android (Google Play) cancellation
- Open the Google Play Store app on your Android device.
- Tap Menu or your profile icon, then choose Subscriptions.
- Select FilmoraGo from the list and tap Cancel subscription.
- Note: Uninstalling the app does NOT cancel the subscription; you retain access until the paid period ends.
iOS (App Store) cancellation
- On iPhone or iPad open Settings and tap your Apple ID at the top.
- Choose Subscriptions, select FilmoraGo and tap Cancel Subscription.
- Note: Deleting the app does NOT stop renewals; access continues through the paid period.
Web (Wondershare Account Center) cancellation
- Sign in at your Wondershare Account Center.
- Go to Plan & Products → Manage Subscription and choose Cancel Subscription.
- Access remains until the end of your current billing term after cancellation.
Official help links
What happens when you cancel
Access and renewal
After cancelling, you will retain access to paid features until the end of the current billing period.
The subscription will not renew after the paid term ends; you will lose premium features when the term expires.
Data and account
Your project files and locally saved media remain on your device, but some premium assets may become inaccessible after access ends.
Account data and purchase history typically remain available through your Wondershare Account or app store account.
Will I get a refund?
Wondershare refund policy (general)
Wondershare’s policy generally excludes refunds for change of mind or personal reasons.
Refunds may be granted in limited cases such as duplicate purchases, wrong product or unresolved technical issues - often subject to a 30-day window.
See the official policy for details: Wondershare Refund Policy.
Platform purchases and exceptions
- Purchases made via Google Play or the Apple App Store must be refunded through those platforms; Wondershare cannot process those refunds directly.
- If you believe you qualify for a refund (duplicate charge, technical failure), first contact Wondershare support and the store where you purchased.
FilmoraGo plans and pricing
Overview of South African App Store pricing
The following prices are listed in South African rand (ZAR) for in-app purchases as shown on the South African App Store.
Prices may change; check the App Store before purchasing.
Price table
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Filmora Pro (1 Week) | R49.99 | 週額 | Unlock filmora Pro features for 1 week |
| Filmora Pro (1 Month) | R199.99 | 月額 | Unlock filmora Pro features for 1 month |
| Filmora Pro (1 Year) | R699.99 | 年間 | Unlock filmora Pro features for 1 year |
| Filmora Pro (All Platforms) | R1299.99 | 一回 | One license across all platforms |
| Filmora Pro (perpetual) | R999.99 | 一回 | One-time purchase perpetual license |
| Remove Logo Roll | R99.99 | 一回 | Remove watermark/logo |
| Filmora Basic AI Credits Pack | R199.99 | 一回 | AI credits pack |
| Advanced AI Credits Pack | R299.99 | 一回 | Advanced AI credits pack |
| Pro Video Editor | R249.99 | 一回 | Individual pro video editor features |
Your consumer rights in South Africa
General protections
South African consumers are protected by the Consumer Protection Act (CPA), which covers defective goods and services that are not fit for purpose or not as described.
The CPA entitles you to remedies such as repair, replacement or refund where products or services are defective or misrepresented.
Digital goods and subscriptions
For digital subscriptions, entitlement to a refund can depend on whether the service was faulty, not as described, or automatically renewed without clear consent.
If you cannot resolve a refund with the vendor or platform, you may consider escalating through your bank (chargeback) or lodging a complaint with the relevant consumer protection body.
Customer experiences
Positive feedback
Many users find Filmora easy for beginners, with a user-friendly interface and fast results for simple edits.
Users praise the speed for creating short videos and the availability of editing templates and AI features.
See user reviews: Capterra reviews, GetApp reviews.
Negative feedback
Common complaints include difficulty obtaining refunds, additional paywalls for assets, and occasional misleading trial practices.
Some users also report poor customer service response and stability issues. See broader feedback at Trustpilot.
Documentation checklist
What to prepare before contacting support
- Order number or transaction ID from the App Store/Google Play or Wondershare receipt.
- Account email used to purchase the subscription.
- Date and time of purchase and renewal.
- Screenshots of the subscription page, receipts and any error messages.
Optional supporting items
- Bank statement showing the charge (redact unrelated transactions).
- Record of communications with support, including ticket numbers.
Common mistakes
Assuming uninstall cancels the subscription
Many users mistakenly delete the app and assume the subscription has stopped. Uninstalling does not stop billing.
Always cancel via Google Play, Apple Subscriptions or the Wondershare Account Center to prevent renewals.
Not checking where you purchased
Purchases via App Store or Google Play must be refunded through those stores, not directly through Wondershare.
Contact the correct platform first and gather relevant receipts and screenshots before filing a refund request.
Comparative recap
At-a-glance comparison
The table below summarizes cancellation route, refund route and typical ease of process for each purchase channel.
Comparison table
| Purchase channel | Cancellation method | Refund route | 期間 |
|---|---|---|---|
| Google Play (Android) | Google Play Store → Subscriptions → Cancel | Request refund via Google Play support | 月額 / 週額 / 一回 |
| App Store (iOS) | Settings → Apple ID → Subscriptions → Cancel | Request refund via Apple App Store | 月額 / 年間 / 一回 |
| Wondershare Account (web) | Account Center → Plan & Products → Manage Subscription → Cancel | Contact Wondershare support / refund per Wondershare policy | 月額 / 年間 / 一回 |
After cancelling
What to check immediately
- Confirm cancellation email or confirmation screen from the store or Wondershare.
- Verify the subscription expiry date so you know when premium access ends.
Useful links
Address
Corporate address
Wondershare (Filmora) primary corporate address for written requests:
10th Floor, Block D, Building 5, Software Industry Base, Haitian 2nd Road, Nanshan District, Shenzhen, Guangdong Province, China
How to send written requests
If you need to send a formal written cancellation or refund request, include the documentation checklist items and send it from the email tied to your account.
Keep copies of all correspondence and confirmations for at least 60 days after the request.