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Find My Kids

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Find My Kids Cancel Subscription | Postclic
Find My Kids
1 Arch Makariou III Avenue, 1st Floor, Office 101
2324 Lakatameia, Nicosia Cyprus
support@findmy.co.za
Cancellation of Find My Kids contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Find My Kids service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Find My Kids
1 Arch Makariou III Avenue, 1st Floor, Office 101
2324 Lakatameia, Nicosia , Cyprus
support@findmy.co.za
REF/2025GRHS4

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Cancellation Find My Kids: Easy Method

What is Find My Kids

Overview

Find My Kids is a subscription-based mobile app that helps parents locate and monitor children using GPS and device sensors.

The service offers real-time location, geofences, SOS alerts, battery monitoring and other parental‑control features for family safety.

Main purpose

The app is designed to give parents peace of mind by providing location history, movement notifications and emergency alerts.

Find My Kids is distributed through app stores (Google Play, App Store) and by web subscriptions in some cases.

How to cancel Find My Kids

Cancel on Android (Google Play)

  • Open Google Play Store on your Android device.
  • Tap your profile icon → Payments & subscriptions → Subscriptions.
  • Find "Find My Kids" in the list and tap Cancel subscription; access remains until the end of the paid period.
  • See step details at this guide: Cancellation steps (postclic).

Cancel on iOS (App Store)

  • Open the App Store on your iPhone/iPad and tap your profile, then Subscriptions.
  • Select the Find My Kids subscription and Cancel; subscriptions managed by Apple must be cancelled in the App Store.
  • Note: cancelling inside the app or on a website does not stop App Store auto‑renewal - always cancel via Apple for iOS purchases.

Cancel via website or developer

  • For web‑billed subscriptions or account deletion contact Find My Kids support or the Cancellation Department by post as required.
  • Store‑managed subscriptions (Google Play / App Store) must still be cancelled through the relevant store even if you contact the developer.
  • Reference for developer cancellation options: Developer cancellation notes (postclic).

What happens when you cancel

Access and renewal

When you cancel a store‑managed subscription your access typically continues until the end of the paid billing period.

Auto‑renewal stops after cancellation; you will not be charged for subsequent periods once cancellation takes effect.

Data and account deletion

Cancelling a subscription does not always delete your account or personal data automatically.

To remove account data or request deletion, you must contact the developer or follow the app’s account‑deletion procedure.

Will I get a refund?

General refund policy

  • Refunds depend on the store used to purchase the subscription: Apple and Google handle refunds under their own rules.
  • Apple generally does not refund unused subscription time; Google Play assesses refunds on a case‑by‑case basis.

Exceptions and timing

  • Refunds or chargebacks may be possible in exceptional cases (billing errors, service outage, misrepresentation) but are not guaranteed.
  • Typical processing times reported: Apple ~5 - 10 working days; Google Play ~7 - 10 working days, but times vary by region and bank.
  • Keep proof of cancellation and payment records to support any refund claim.

For more details on cancellation and refunds see: Cancellation & refund guidance (postclic).

Find My Kids plans and pricing

Pricing overview

No definitive South African ZAR pricing for the official Find My Kids app was found; USD pricing is available and shown below for reference.

Local alternatives and other apps have South African prices listed where available.

Table of plans

Plan Price 期間 Features
Find My Kids (USD pricing) USD 2.99/month; USD 16.99/year; USD 25.99 lifetime Monthly / Annual / Lifetime Real time location; Place alerts; Movement notifications; SOS; Battery monitoring; Listening; App monitoring
Spoten: Find my family, kids (South Africa) R119.99 - R389.99 Weekly / Family plans Real-time tracking; SOS alerts; Location history
Locator: Find Family & My Kids (South Africa) R149.99/week; R399.99/month; R999.99 - R1 199.99/year Weekly / Monthly / Yearly Real-time tracking; Notifications; Battery monitoring; SOS
Find My Kids: Location Tracker (South Africa) R199.99 - R1 999.99 One-time / Pro subscription Family Location Tracking Pro
SYS Digital Guard (Surfie) R76.00/month Monthly Online safety; Content filtering; App/time control; Location tracking
Kid Security (KidSecurity app) R59.99 - R139.99/month; R1 199.99/year; R999.99 one‑time Monthly / Annual / Lifetime GPS locator; Geofencing; Movement history; Chat/tasks; Monitoring
Kids360 Parental Control & GPS R99.99 - R149.99/month; R399.99 - R799.99/year Monthly / Annual Screen time; GPS location; App usage; Educational tasks

Your consumer rights in South Africa

Relevant law

South African consumers are protected by the Consumer Protection Act 68 of 2008 for defective or misrepresented goods and services.

The Act can support claims for remedies when a service is not provided as advertised or is defective.

Practical limits

In practice, purchases made through Apple or Google Play are subject to the stores’ terms and refund processes, which may limit direct remedies against the developer.

No official Find My Kids South Africa policy was found specifying a 14‑day cooling‑off period for digital subscriptions.

Customer experiences

Positive feedback

Some users report reliable tracking, useful SOS/honk features and helpful battery‑level notifications for children with medical needs.

These positive points highlight the app’s core safety functionality when it performs as intended.

Negative feedback

Common complaints include unexpected renewal charges, difficulty cancelling and slow or unhelpful customer support.

Users also report tracking inaccuracies such as delayed updates, straight‑line movement artifacts and false offline status.

See aggregated reviews: Find My Kids reviews (Trustpilot).

Documentation checklist

Proof of purchase

  • Order receipt or confirmation email from App Store / Google Play / web payment.
  • Transaction reference, date and amount shown on your bank or card statement.

Proof of cancellation and communication

  • Screenshot or confirmation of subscription cancellation in the App Store or Google Play.
  • Copies of emails, chat transcripts or registered post receipts sent to developer support.
  • Any reply from the developer confirming cancellation or refunds.

Common mistakes

Canceling in the wrong place

Many users cancel inside the app or on the developer’s site but forget to cancel the store‑managed subscription in Google Play or the App Store.

Always verify the subscription status in the store used for purchase.

Failing to keep proof

Not saving receipts, screenshots or cancellation confirmations makes refunds or disputes harder to resolve.

Keep records of dates, amounts and correspondence until the matter is fully closed.

Comparative recap

At-a-glance comparison

Service Typical price Period (期間) Key features
Find My Kids USD 2.99/month; USD 16.99/year; USD 25.99 lifetime Monthly / Annual / Lifetime Real‑time location, SOS, geofences, battery monitoring
Spoten (South Africa) R119.99 - R389.99 Weekly / Family plans Real‑time tracking, SOS, location history
Locator (South Africa) R149.99/week; R399.99/month; R999.99 - R1 199.99/year Weekly / Monthly / Yearly Tracking, notifications, battery monitoring, SOS
SYS Digital Guard (Surfie) R76.00/month Monthly Online safety, filtering, app/time control, location

How to choose

Compare features you need (SOS, real‑time updates, battery alerts) and check whether the subscription is managed by the app store or directly by the developer.

Consider local pricing, trial options and refund policies before committing to an annual or lifetime plan.

After cancelling

Immediate steps

  • Keep cancellation confirmation and receipts until the billing cycle ends and any refund is resolved.
  • Uninstall the app if you no longer require it and remove stored payment methods where appropriate.

If you need further help

  • If you believe you were charged unfairly, raise a refund request with the store (Google Play / App Store) and keep evidence.
  • Read user reports and community experiences: Trustpilot reviews.
  • Detailed cancellation guidance is available here: Cancellation & refund guide (postclic).

Address

Mailing address for cancellations

Cancellation Department - Find My Kids, 1 Arch Makariou III Avenue, 1st Floor, Office 101, 2324 Lakatameia, Nicosia, Cyprus.

Send registered post if required by the developer’s cancellation procedure.

Other contact methods

Developer support is also typically available via in‑app support or email; store purchases still require cancellation via the App Store or Google Play.

When contacting support, include your account details, transaction ID and a copy of the cancellation request.

FAQ

To cancel your Find My Kids subscription on Android, open the Google Play Store, tap your profile icon, go to Payments & subscriptions, select Subscriptions, find Find My Kids, and tap Cancel subscription. Remember to keep proof of your cancellation.

Cancelling your Find My Kids subscription does not automatically delete your account or personal data. To remove your account data, you need to contact the developer or follow the app's account-deletion procedure.

Refunds depend on the store used for the subscription purchase. Apple typically does not refund unused time, while Google Play assesses refunds case-by-case. Keep proof of your cancellation for any claims.

Yes, if you have a web-billed subscription, you can contact Find My Kids support or the Cancellation Department via registered mail to request cancellation. Ensure you keep proof of your request.

When you cancel your Find My Kids subscription, you will lose access to features like real-time location tracking, SOS alerts, and battery monitoring at the end of your current billing period.