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Font Awesome

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Font Awesome Cancel Icon | Postclic
Font Awesome
307 S Main St
72712 Bentonville United States
help@fortawesome.com
Cancellation of Font Awesome contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Font Awesome service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Font Awesome
307 S Main St
72712 Bentonville , United States
help@fortawesome.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Font Awesome: Easy Method

What is Font Awesome

Overview

Font Awesome is an icon toolkit and toolkit service that provides a large library of scalable vector icons and related tooling for web and design projects.

It is offered in free and paid (Pro) subscription tiers and is commonly integrated via CDN links, package managers, or web assets from fontawesome.com.

Service model

Font Awesome sells subscriptions and one-time assets that enable access to Pro icon sets, kits, and additional features for teams and individuals.

Billing is handled directly on the web or through app stores when purchases are made via Apple or Google platforms.

How to cancel Font Awesome

Cancel if purchased via the Apple App Store

  • Open the App Store on your iPhone or iPad, or visit your Apple ID subscriptions online.
  • Find the Font Awesome subscription in your subscriptions list.
  • Choose "Cancel Subscription" or follow the Manage → Cancel flow and confirm when prompted by Apple.

Cancel if purchased via Google Play or on Android

  • Open the Google Play Store on your device or visit Google Play subscriptions online.
  • Select the Font Awesome subscription from your subscriptions list.
  • Tap "Cancel subscription" and follow the on-screen prompts to confirm cancellation.

Cancel if purchased on the web (fontawesome.com)

  • Log into your account at fontawesome.com and go to Account Settings or Billing / Subscriptions.
  • Locate your active plan and look for a Manage or Cancel option to stop renewal.
  • If no cancel button appears, contact Font Awesome support and provide your order ID and account email to request cancellation.

What happens when you cancel

Access after cancellation

Your access typically remains until the end of the current paid billing period, after which Pro features are disabled unless you renew or repurchase.

Free plan functionality is usually unaffected; Pro-only assets will no longer be available after expiry.

Billing and renewal

Cancelling prevents future automatic renewals but does not usually prorate or refund past charges unless specifically allowed by policy.

For App Store and Google Play subscriptions, the store manages the cancellation and future billing stops according to their procedures.

Data and account retention

Account data (email, order history) is typically retained by the service for administrative and support purposes.

If you need account deletion, request it from Font Awesome support and include account identifiers.

Will I get a refund?

Font Awesome refund policy

Font Awesome publishes a Limited Refund Policy that permits refunds within 30 days of purchase only if no Pro component or software has been downloaded.

After 30 days, or if any Pro component has been downloaded, purchases are generally non-refundable under the company policy.

App Store and Google Play refunds

Refunds for purchases made through Apple or Google are handled by those stores according to their refund rules, not directly by Font Awesome.

Contact Apple or Google Play support if you need a refund for a store-handled purchase.

Exceptions and South Africa specifics

  • There is no clear statutory 14-day cooling-off right for digital subscriptions in South Africa for services like Font Awesome.
  • Consumer remedies in South Africa are therefore primarily those offered in Font Awesome’s published policy (the 30-day limited refund window under conditions).

Font Awesome plans and pricing

Pricing overview

The table below shows approximate annual ZAR conversions based on USD list prices. Actual checkout prices may differ due to exchange rates, VAT, and payment provider fees.

These figures are approximate and for comparison only.

Plan Price (approx ZAR) Period Features
Pro Lite ≈ R1,140/y Annual USD $60/year base tier
Pro Lite+ ≈ R1,425/y Annual USD $75/year with Pro+ icon packs
Pro ≈ R2,280/y Annual USD $120/year full Pro features
Pro+ ≈ R2,850/y Annual USD $150/year full Pro features + Pro+ packs
Pro Max ≈ R11,400/y Annual USD $600/year large team usage
Pro Max+ ≈ R14,250/y Annual USD $750/year top tier with Pro+ packs

Notes on pricing

These are approximate conversions; the final ZAR price you are charged may vary with exchange rate, VAT, and payment fees.

Check the checkout page or your store receipt for the exact billed amount.

Your consumer rights in South Africa

Cooling-off and refunds

There is no clear statutory 14-day cooling-off period that automatically applies to digital subscription services like Font Awesome in South Africa.

Therefore, refunds are governed mainly by the seller’s published refund policy, which for Font Awesome is a limited 30-day policy under certain conditions.

Practical steps if you have a dispute

  • Collect receipts, order IDs, and correspondence with support.
  • Request a refund from the vendor first and follow their process (see verification links below).
  • If unresolved, you can seek guidance from local consumer protection bodies or file a complaint with the relevant ombudsman, supplying full documentation.

Customer experiences

Positive feedback

Many users praise Font Awesome for its large, well-designed icon library and straightforward integration using CDN or links.

Some long-term customers report good experiences with support and ongoing satisfaction with the icon set quality.

Negative feedback

Common complaints include difficulty cancelling, unresponsive support, and frustration over lack of refunds after renewals or upgrades.

Other reported issues are documentation gaps, occasional account or performance problems, and dissatisfaction with pricing changes.

Documentation checklist

Before contacting support

  • Order ID or invoice number for the purchase or renewal.
  • Email address associated with the Font Awesome account.
  • Payment method and a copy or screenshot of the receipt.
  • Exact dates of purchase, renewal, and attempted cancellation.

Additional helpful items

  • Screenshots of account billing pages or missing cancel buttons.
  • Device and platform details if purchase was via Apple App Store or Google Play.
  • Any support ticket numbers and prior correspondence to reference.

Common mistakes

Attempting the wrong cancellation path

Many users try to cancel web subscriptions through Apple or Google Play or vice versa, which delays resolution.

Always cancel through the store you were billed by: App Store, Google Play, or the Font Awesome web account.

Missing documentation or order info

Not having an order ID, receipt, or account email slows or blocks refund and cancellation requests.

Save confirmations and screenshots at the time of purchase to avoid delays when requesting support.

Comparative recap

Quick comparison

The table below compares the main cancellation paths, who handles refunds, and expected actions to take.

Method Where to manage Refund handled by Typical action required
Apple App Store App Store subscriptions (iPhone/iPad or Apple ID) Apple Cancel in App Store; request refund from Apple if needed
Google Play Google Play Store subscriptions Google Play Cancel in Google Play; request refund from Google if needed
Web (fontawesome.com) Account Billing / Subscriptions on fontawesome.com Font Awesome Cancel in account settings or contact support with order ID

Takeaway

Identify your purchase source first, then follow the corresponding cancellation and refund path for the fastest outcome.

Keep records and contact the responsible billing party if a refund is required.

After cancelling

What to check immediately

  • Confirm cancellation via email or in your subscription management screen.
  • Verify the expiry date of your current access so you know when Pro features stop.

Useful links and resources

Font Awesome refund information and policy: Font Awesome refunds.

Example cancellation letter and guidance: Sample cancellation letter.

Community reviews and user experiences: Font Awesome reviews on Trustpilot.

Address

Corporate address

Fonticons, Inc., the company behind Font Awesome, uses a primary corporate address for legal correspondence.

Address: 307 S Main St, Bentonville, Arkansas 72712, United States.

Contact notes

When sending written cancellation or legal correspondence, include your order ID, account email, and a clear request to cancel and, if desired, request a refund under their policy.

Keep copies of all sent letters and any delivery confirmations for your records.

FAQ

To cancel your Font Awesome subscription purchased through the Apple App Store, open the App Store on your device, find your subscription list, select Font Awesome, and choose 'Cancel Subscription.' You can also send a written cancellation request via email or registered mail to keep proof.

If you purchased your Font Awesome subscription through Google Play, open the Google Play Store, go to your subscriptions, select Font Awesome, and tap 'Cancel Subscription.' Remember to keep a record of your cancellation request, which can be done via email or registered mail.

After canceling your Font Awesome subscription, you will retain access to Pro features until the end of the current billing period. If you need to verify your cancellation, consider sending a written request via email or registered mail.

Font Awesome has a Limited Refund Policy that allows refunds within 30 days of purchase if no Pro components have been downloaded. If you need to request a refund, send a written request via email or registered mail to ensure you have proof.

To cancel your Font Awesome subscription purchased on the web, log into your account at fontawesome.com, navigate to Account Settings or Billing, and look for the cancel option. If you encounter issues, send a written cancellation request via email or registered mail.