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Cancel HOWLY
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Howly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Howly: Easy Method
What is Howly
Overview
Howly is a software-as-a-service platform for document automation and business document management.
It helps users create, store and share documents, and offers subscription-based access to its tools and support.
Who uses it
Small businesses and professionals who need streamlined document workflows commonly use Howly.
Subscriptions include online access and customer support channels for account and billing questions.
How to cancel Howly
Cancel via the Howly website
- Log in to your account on the Howly website.
- Go to My Account > Payment & subscription (or Membership).
- Choose Cancel Subscription. Cancellation is effective at the end of the current billing period.
Cancel by contacting support
- If you cannot cancel in-app, email support (examples: support@howly.com, contact@howly.com, legal@howly.com) or call Howly support to request cancellation.
- Provide your account email, subscription details and a clear cancellation request to speed processing.
Cancel App Store or Google Play subscriptions
- Subscriptions purchased via Apple App Store or Google Play must be cancelled in the respective store.
- Howly cannot cancel App Store or Google Play subscriptions directly; use the store’s subscription settings to stop renewals.
What happens when you cancel
Access and billing
When you cancel a Howly web subscription, access generally continues until the end of the current billing period.
The subscription will stop auto-renewal; you will not be billed after the billing period ends.
Data and account status
Your account data typically remains available while your subscription remains active for the paid period.
After access ends, data retention and deletion follow Howly’s data policies - export important documents before access ends.
Will I get a refund?
Refunds for web purchases
Howly’s web purchases are eligible for a full or partial refund if requested within 7 days of registration or purchase.
Submit refund requests promptly and include proof of purchase and your account email.
App Store and Google Play refunds
- Refunds for subscriptions purchased through Apple or Google must be requested from Apple or Google directly.
- Howly cannot process refunds for App Store or Google Play purchases.
EU / EEA / Switzerland exceptions
Consumers in the EU/EEA/Switzerland have a 14‑day legal right of withdrawal in many cases.
If you agreed to immediate service within that period, refunds may be reduced proportionally for the portion of service already provided.
Howly plans and pricing
Pricing availability
No South African Rand (ZAR) pricing was publicly available during verification.
To obtain exact local pricing, contact Howly sales or begin a signup flow selecting South Africa as your region.
Contact for pricing
| Plan | Price |
|---|---|
| Standard / Monthly | Contact for pricing |
| Other plans | Contact for pricing |
Your consumer rights in South Africa
General South African position
There is no Howly-specific statutory rule found for South Africa during verification.
Digital subscription services do not automatically carry a 14‑day cancellation right under South African law unless the provider specifies one.
Practical guidance for South African users
- Rely on Howly’s stated 7‑day refund policy for web purchases where applicable.
- For App Store / Google Play purchases, follow Apple or Google refund and consumer processes.
- Keep payment records and correspondence to support any dispute with the provider or payment processor.
Customer experiences
Positive feedback
Many users report fast, patient, step-by-step help and clear, jargon-free guidance from support.
Users often describe the service as feeling personalised and available around the clock.
Negative feedback
There are repeated complaints about unexpected recurring charges and unclear subscription terms.
Some users report difficulties obtaining refunds and finding auto‑renewal details within the interface.
Documentation checklist
What to prepare before contacting support
- Account email address and username used when registering.
- Proof of purchase: receipts, transaction ID, billing statement entries.
- Dates: subscription start date and date you request cancellation.
Additional helpful items
- Screenshots of your subscription page and any billing notices.
- Record of any prior messages or confirmation numbers from Howly support.
- If purchased via app store, the store’s purchase receipt and subscription ID.
Common mistakes
Assuming cancel from website cancels app store
Many users assume cancelling on the Howly website will stop App Store or Google Play billing; it does not.
Always cancel subscriptions in the store where the purchase was made to avoid continued charges.
Waiting too long to request refunds
Delaying a refund request can make a claim ineligible under Howly’s 7‑day web refund policy.
Request refunds promptly and keep copies of all communications to support your claim.
Comparative recap
Quick comparison
| Method | How to cancel | Refunds | Action required |
|---|---|---|---|
| Web (howly.com) | Log in → My Account → Payment & subscription → Cancel Subscription | Eligible for full/partial refund if requested within 7 days | Submit cancellation and refund request to Howly support if needed |
| Email / Phone support | Email support@howly.com (or contact@howly.com / legal@howly.com) or call support | Web refunds handled by Howly; app store purchases not handled here | Provide account details and proof of purchase |
| App Store / Google Play | Cancel via the store’s subscription settings | Request refunds from Apple or Google; Howly cannot process | Use Apple/Google support flows and keep receipts |
After cancelling
Confirm cancellation
Keep a copy of any cancellation confirmation you receive from Howly or the app store.
Verify access persists only until the end of the paid period and that no further charges occur.
Follow-up steps
- Export or download important documents before access ends.
- If you need a refund and do not receive one, escalate with payment provider or consumer protection channels.
Address
Registered address
TSFF Holdings Limited, Agias Zonis 23, Kotsios Court A, 5th Floor, Flat/Office 51, 3027 Limassol, Cyprus
Support contacts
Support emails used for cancellation and enquiries include: support@howly.com, contact@howly.com, legal@howly.com.