Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel IFAX
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ifax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation iFax: Easy Method
What is iFax
Service overview
iFax is a cloud-based faxing service that lets users send and receive faxes without a physical fax machine.
The service operates on in-app or web subscriptions and uses credits, bundles or recurring plans for outbound and inbound faxing.
Common use cases
Users typically use iFax to send single faxes, buy credit bundles, or subscribe to monthly plans with a temporary fax number.
iFax is available on iOS, Android, Microsoft Store and via a direct web account.
How to cancel iFax
Cancel via Apple App Store (iOS)
- Open Settings → App Store → tap your Apple ID → Subscriptions → select iFax and Cancel.
- Cancel at least 24 hours before renewal or trial end to avoid the next charge.
- Reference: iFax cancellation steps (App Store).
Cancel via Google Play (Android)
- Open Google Play Store → Menu → Subscriptions → select iFax → Cancel.
- Cancel before auto-renewal to stop the next billing cycle.
- Reference: iFax cancellation steps (Google Play).
Cancel via Microsoft Store
- Sign in to your Microsoft account → Services & subscriptions → find iFax → Cancel subscription.
- Follow Microsoft account prompts to confirm cancellation and future billing stop.
- Reference: iFax cancellation steps (Microsoft Store).
Cancel via iFax website (direct/web)
- Sign in at iFax web account → Settings → Plan & Account → Cancel Plan or Delete Account.
- Cancel at least 24 hours before renewal; follow on‑screen confirmations to ensure cancellation is applied.
- Reference: iFax cancellation steps (web).
What happens when you cancel
Access after cancellation
When you cancel, access usually continues until the end of the paid billing period.
For trials, cancelling before the trial ends typically prevents the next paid billing cycle.
Renewal and billing
Auto-renewal stops after cancellation but you should keep any confirmation emails or screenshots as proof.
If cancelling through a store (Apple, Google, Microsoft), billing is managed by that store, not iFax directly.
Data and account retention
Your account data (sent/received faxes, settings) may remain unless you delete the account.
Deleting the account is separate from cancelling a subscription and may remove stored faxes permanently.
Will I get a refund?
Standard refund policy
iFax states that payments are final and non-refundable during an active subscription period.
This means discontinuing service mid-period does not usually trigger a refund.
Exceptions and discretionary refunds
- Refunds may be granted at iFax’s sole discretion, often as service credits when service failed or underperformed.
- Free trial continuation past expiry is treated as acceptance and may waive withdrawal rights.
- Reference: iFax Terms of Use.
What to do if charged incorrectly
If you believe an unauthorised or incorrect charge occurred, gather receipts and contact your payment provider or bank for a chargeback option.
You can also raise the issue with iFax support and reference the Terms of Use for discretionary refund consideration.
iFax plans and pricing
Pricing summary table
| Plan | Price | 期間 (Period) | Features |
|---|---|---|---|
| iFax Monthly (with 7-day trial) | R97.99 | Monthly | Full monthly subscription access |
| iFax Unlimited | R92.99 | Recurring/Bundle | Unlimited fax usage (bundle) |
| iFax Unlimited (promo or smaller bundle) | R18.99 | Bundle | Unlimited fax usage (limited) |
| iFax plus: e Fax from iPhone | R12.99 | Per-fax / Small bundle | Basic e-Fax functionality |
| iFax plus: e Fax from iPhone (smaller) | R4.99 | Per-fax / Micro bundle | Minimal e-Fax usage |
| Outbound fax (medium) | R12.99 | Per-fax / Bundle | Send outbound fax |
| Outbound fax (low) | R9.99 | Per-fax / Bundle | Send outbound fax |
| Outbound fax (smaller) | R4.99 | Per-fax / Smallest bundle | Send outbound fax |
| Free fax number - for 7 days | R67.99 | 7-day | Temporary fax number |
| Fax plus: Genius Fax Machine | R39.99 | One-off / Bundle | Enhanced fax features pack |
Pricing notes
Prices reflect iOS in-app listings in South Africa (ZAR) as of mid-2025 and may represent credits, bundles or recurring subscriptions.
‘Unlimited’ and ‘Monthly’ entries imply recurring access; other items are likely one-off or limited-use credits.
Your consumer rights in South Africa
Cooling-off and digital services
South African consumers have a 14-day cooling-off right for many online purchases under the Consumer Protection Act.
However, immediate digital services (activated on delivery) are often excluded from the 14-day withdrawal right.
How the law applies to iFax
- If a digital service is activated immediately (for example, a working fax number), statutory cooling-off may not apply.
- iFax’s “no refunds” policy and trial acceptance can further limit practical cancellation/refund rights once service is used.
Remedies and complaints
If you suspect misleading conduct or unauthorised billing you can lodge a complaint with the National Consumer Commission or pursue a bank chargeback.
Keep records, receipts and screenshots to support any complaint or dispute with your payment provider.
Customer experiences
Positive feedback
Some users report iFax works reliably when it operates and praise features like saved fax numbers and successful deliveries.
Examples include reviews saying it “works like a charm” and “sent the faxes, as expected.”
Negative feedback
Other users report issues with free-trial billing, unexpected charges, difficulty cancelling and slow or poor customer support.
Reviews contain allegations of misleading trial practices and multiple charges for some users.
Where to read reviews
- Trustpilot feedback: Trustpilot - iFax.
- GetApp South Africa reviews: GetApp - iFax reviews.
Documentation checklist
Before contacting support or disputing a charge
- Account email and username used to subscribe to iFax.
- Purchase receipts, order confirmations or App Store/Google Play billing records.
- Screenshots showing subscription status, trial start/end dates, or cancellation attempts.
If you escalate a dispute
- Bank or card statements showing the charge(s) and merchant descriptor.
- Any correspondence with iFax support or store provider (dates and message copies).
- Reference to iFax Terms of Use: iFax Terms of Use.
Common mistakes
Canceling in the wrong place
Many users try to cancel via the iFax app but their subscription is billed through Apple, Google or Microsoft.
Always cancel via the store where the subscription was purchased to stop auto-renewal.
Too-late cancellations and trial misunderstandings
Waiting until the renewal day can result in the charge being processed; cancel at least 24 hours before renewal where advised.
Continuing a free trial past expiry is often considered acceptance of the paid plan and voids withdrawal rights.
Missing proof of cancellation
Failing to keep confirmation emails or screenshots makes disputes harder to win with banks or consumer bodies.
Always capture a timestamped confirmation when you cancel and save any reference number.
Comparative recap
How cancellation methods compare
| Method | Ease of cancellation | Refund likelihood | Notes | 期間 (Period) |
|---|---|---|---|---|
| Apple App Store | Medium - cancel in Apple Settings | Low - refunds via Apple, subject to their rules | Must cancel 24 hours before renewal to avoid next charge. | Recurring |
| Google Play Store | Medium - cancel in Google Play Subscriptions | Low - refunds via Google Play policies | Cancel before auto-renewal; Google handles billing. | Recurring |
| Microsoft Store | Medium - cancel via Microsoft account | Low - refunds via Microsoft if applicable | Manage subscriptions in Services & subscriptions in your Microsoft account. | Recurring |
| iFax Web (direct) | Easy - cancel in Settings > Plan & Account | Low - iFax policy states no refunds; discretionary credits possible | Cancel 24 hours before renewal; keep confirmation screenshot. | Recurring / Bundle |
Key takeaway
Cancellation is most reliable when done through the marketplace that billed you; refunds are uncommon and handled per provider policies.
Keep records and act early to avoid unintended billing.
After cancelling
Immediate steps
- Retain cancellation confirmation, screenshots and any email receipts.
- Check the next billing date and account status to confirm auto-renewal stopped.
If you need help or want a refund
- Refer to iFax Terms of Use for refund language: iFax Terms of Use.
- If the charge was via an app store, contact Apple, Google or Microsoft for refund requests per their processes.
- If you suspect misleading conduct or unauthorised billing, consider contacting your bank for a chargeback and the National Consumer Commission.
Further reading and reviews
- Cancellation guide summary: Postclic iFax cancellation guide.
- User reviews and experiences: Trustpilot - iFax and GetApp South Africa - iFax.
Address
Corporate address
1020 East Main Street, Norristown, PA 19401, USA.
Notes about contacting
For subscription-specific questions, first check the store (Apple/Google/Microsoft) used to purchase the plan.
If contacting iFax directly about discretionary refunds or account deletion, reference your account email and provide billing proof.