Cancellation Imagify: Easy Method

What is Imagify

Overview

Imagify is a cloud-based image optimisation service that compresses and resizes images to improve website performance and reduce page load times.

It is commonly used with WordPress and other web platforms via plugins and a subscription model managed through the Imagify website.

Key capabilities

Imagify offers lossy and lossless compression modes and automated optimisation workflows for large image libraries.

Subscriptions provide monthly quotas for image data; unused images remain compressed after subscription changes.

How to cancel Imagify

Cancellation via the web (recommended)

• Send an email to Imagify support to cancel a monthly plan; the account will revert to the free plan before the next renewal. Cancellation documentation
• Include your account email and a short statement requesting cancellation to speed processing.

Mobile app store purchases

• Imagify’s help and terms document cancellation via the web; no explicit App Store or Google Play cancellation instructions are provided in their support pages. Imagify FAQ
• If you subscribed via iOS or Android stores, check the respective store’s subscription management and purchase receipts for cancellation steps.

What happens when you cancel

Access and features

After cancellation on a monthly plan your account reverts to the free plan before the next renewal.

Images already optimised with Imagify remain optimised and accessible after cancellation.

Billing and renewals

Cancellation stops further monthly renewals; your paid quota will not renew at the next billing date.

For instalment plans, cancellation stops future payments but does not refund amounts already charged. See Imagify Terms. Terms

Will I get a refund?

Monthly subscriptions

Imagify’s policy states that no refunds are provided for monthly subscriptions; you may cancel at any time but refunds are not issued. FAQ

Instalment and other plans

• For 12-month instalment plans, cancelling stops future instalments but already debited amounts are not refunded. Terms
• Imagify references a pre-download cooling-off mention in their terms; no broad 14‑day automatic refund right is detailed beyond this reference. Terms

Imagify plans and pricing

Pricing availability

No official South African ZAR price list is published on Imagify’s site; local store prices may differ from USD list prices.

Contact Imagify or check the store where you subscribed for exact local pricing and billing currency.

Contact for official pricing

Use the Imagify website or support channels to request current South African pricing or App Store prices.

Your consumer rights in South Africa

General protections

South African consumers benefit from the Consumer Protection Act (CPA), which guarantees rights such as quality, fair value, and the right to return defective goods or services.

If a digital service is not delivered as described, you may have remedies under the CPA, including repair, replacement or refund depending on the issue and circumstances.

Practical steps

• Keep receipts, email exchanges and screenshots of your subscription and any failed service functions.
• Contact Imagify support first and ask for a clear response in writing; escalate to your payment provider or credit card issuer if needed.
• If unresolved, you can seek consumer advice from local consumer protection offices or consider alternative dispute resolution channels.

Customer experiences

Positive reports

Many users praise Imagify’s WordPress integration, ease of use, and the effectiveness of compression for improving site speed. SaaSworthy summary

Trustpilot reviews include positive feedback from users noting improved website size and performance. Trustpilot

Negative reports

• Some users reported serious billing or quota issues, including lost purchased quota without compression occurring. WordPress support thread
• There are reports of difficulty unsubscribing, including non-functioning unsubscribe buttons in certain reviews. Trustpilot review

Documentation checklist

What to gather before contacting support

• Account email and username used with Imagify.
• Subscription confirmation or receipt showing plan and purchase date.
• Screenshots of the account page, billing page, and any error messages.

Useful Imagify links

• How to cancel: Imagify cancellation guide
• General FAQ: Imagify FAQ
• Terms and legal: Imagify Terms

Common mistakes

Not saving proof

Some users contact support without documentation; this slows resolution. Always save receipts and support replies.

Capture screenshots of any quota or billing anomalies immediately to support your claim.

Assuming app-store and web subscriptions are identical

Users sometimes try to cancel in the wrong place. If you subscribed via the App Store or Google Play, check that store’s subscription controls in addition to Imagify’s web procedure.

If Imagify’s support tells you to cancel via them, request written confirmation of cancellation and final billing date.

Comparative recap

Quick feature comparison

The table below summarises key policies and what to expect when dealing with Imagify cancellation and refunds.

After cancelling

Check your account

Verify your account shows the free plan and note the next billing date to ensure no further charges occur.

Keep copies of the cancellation confirmation email for your records.

Where to get help

• Imagify cancellation procedure: how to cancel
• Imagify FAQ and terms for billing and legal references: FAQ | Terms

Address

Company address

SAS WP MEDIA, 4 rue de la République, 69001 Lyon, France.

Contact channels

Use Imagify’s support channels listed in their documentation and FAQ for account-specific queries and cancellation requests. Imagify FAQ