Postclic premium unlimited: promotional offer at ₹92.44 for 48h, then ₹5,032.79 per month without commitment
Cancellation service #1 in India
Cancellation Imagify: Easy Method
What is Imagify
Overview
Imagify is a cloud-based image optimization service designed to compress and convert images to improve website performance and loading speed. It integrates with WordPress and other workflows to reduce file sizes while preserving visual quality.
Who uses it
Imagify is used by website owners, developers, and agencies who need bulk image optimization and formats like WebP. It offers both web subscriptions and in-app purchases on mobile stores, as well as credit bundles on imagify.space.
How to cancel Imagify
Cancel a web (direct) monthly plan
- Email support to request cancellation if needed; monthly plans can be cancelled at any time by contacting support.
- You can also change plan or terminate a monthly subscription from your account dashboard where supported.
- Keep your account email, subscription ID and billing receipt handy when you contact support.
Cancel App Store / Google Play subscriptions
- Subscriptions purchased via Apple App Store or Google Play must be cancelled from your Apple or Google account settings.
- Imagify cannot process cancellations for purchases made through those stores; manage them through the store subscription menus.
What happens when you cancel
Access and billing period
If you cancel a monthly plan purchased directly on the web, your access continues until the end of the current billing period. You retain features until that date.
Data and switching to free plan
Switching to the free plan or terminating a paid subscription may delete stored optimized images and related data from your account. Optimized images already generated typically remain on your site files, but stored backups in Imagify may be removed when downgrading.
Will I get a refund?
Standard refund policy for web monthly plans
- Imagify generally does not provide refunds for monthly subscriptions, even if you cancel before the period ends.
- Customers are encouraged to test features via the free plan before subscribing to avoid unexpected charges.
Exceptions and third-party purchases
- A limited 14-day claim period exists for reporting non-conforming products or latent defects; valid claims under that warranty may lead to a refund.
- For purchases made through the Apple App Store or Google Play, refunds and disputes must be handled through Apple or Google according to their policies.
Imagify plans and pricing
Pricing summary
The table below lists known pricing options and in-app purchase tiers available in India. Prices vary by platform and distributor.
Important note
Third-party resellers and platform stores may show different pricing or billing terms; verify the exact price and period at purchase.
| Plan | Price (INR) | Period | Features |
|---|---|---|---|
| Imagify Ultra (In-App Purchase) | ₹6,900 | One-time | Highest-tier in-app purchase on iOS |
| Imagify Pro (In-App Purchase) | ₹2,499 | One-time | Mid-tier in-app purchase on iOS |
| Monthly Premium access (In-App Purchase) | ₹799 | Monthly | Access to premium features monthly |
| Yearly Premium access (In-App Purchase) | ₹1,999 | Annual | Access to premium features annually |
| Weekly Premium access (In-App Purchase) | ₹299 | Weekly | Access to premium features weekly |
| Basic credits plan (imagify.space) | ₹10 per 100 credits | One-time | Base credits for usage |
| Advanced credits plan (imagify.space) | ₹50 per 500 credits | One-time | Intermediate credits bundle |
| Enterprise credits plan (imagify.space) | ₹250 per 5000 credits | One-time | Large-scale credits bundle |
| Imagify Pro license via Viskill | ₹499 | One-year | Official license activation, 1-year updates |
| Imagify Premium Plugin via Wplizer | ₹999 - ₹1,999 | One-year | Original license, auto-updates, infinite plan (tier-dependent) |
Your consumer rights in India
Practical steps to protect your rights
Keep purchase records, invoices, subscription IDs and screenshots of billing and cancellation attempts. These items support any claim you raise with the seller, payment provider or a consumer forum.
Escalation route suggestions
Start with Imagify support and your payment provider. If unresolved, consider filing a complaint with the appropriate consumer grievance body in India or using an online consumer platform to seek redress.
Customer experiences
Positive feedback
- Users report easy WordPress integration, effective compression, and measurable speed improvements.
- Feedback highlights affordability and time savings for bulk image tasks.
Negative feedback
- Some users reported difficulty unsubscribing and that unsubscribe buttons did not work in isolated cases.
- Other reported issues include compatibility problems with certain hosts, failures in expected WebP conversion, and quota usage without visible compression.
Documentation checklist
What to gather before contacting support
- Account email and username associated with Imagify.
- Subscription ID, invoice or billing receipt for the charge you want to cancel or dispute.
- Screenshots of account dashboard, cancellation attempts, and any error messages.
For store purchases
- Keep the App Store or Google Play receipt and the transaction ID from the store.
- Record the date and method of purchase and any correspondence with support.
Common mistakes
Trying to cancel in the wrong place
Many issues arise when users try to cancel App Store or Google Play subscriptions via a website dashboard. Purchases made through Apple or Google must be managed from the respective store account.
Expecting automatic refunds
Assuming a refund will be issued after cancelling a monthly plan is a frequent mistake. Imagify generally does not refund monthly subscriptions; confirm policy before subscribing.
Comparative recap
Quick comparison
The table below summarizes how cancellations, refunds and data handling differ between direct web purchases and store purchases.
Use this to decide where to buy
Choosing to subscribe on the web versus via a store affects how you cancel and where you seek refunds; review these differences before purchasing.
| Topic | Web (direct to Imagify) | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel via account dashboard or by emailing Imagify support. | Cancel via Apple or Google account subscription settings; Imagify does not cancel these. |
| Who processes refunds | Imagify handles refund requests for direct purchases, but generally does not refund monthly plans. | Apple or Google handle refunds and disputes according to their policies. |
| Refund likelihood | Generally no refunds for monthly subscriptions; limited warranty claims possible within 14 days for defects. | Subject to Apple/Google refund policies and review by the store. |
| Data after cancel | Access remains until end of billing period; switching to free plan may delete stored data. | Access and data effects depend on account status; check store purchase terms and Imagify account settings. |
After cancelling
What to check immediately
- Confirm receipt of cancellation from Imagify support or check your account dashboard for status.
- Verify that no new billing occurs and keep a copy of the final invoice or cancellation confirmation.
Where to get help next
If problems persist, contact Imagify support with your documentation and, if appropriate, raise the issue with your payment provider or the App Store / Google Play support for store purchases.
Address
Company headquarters
Imagify is developed by WP Media, headquartered in Lyon, France.
Postal address
4 rue de la République, 69001 Lyon, France.
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Aditya Mehta
Postclic editor · 8 years experience
Editor at Postclic for 8 years, I turn complex registered electronic mail procedures into clear, actionable English.