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Inpixio

Cancel INPIXIO

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Inpixio | Postclic
Inpixio
2 rue Berthelot, Immeuble Adamas
92414 Courbevoie France
support@inpixio.com
Cancellation of Inpixio contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Inpixio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Inpixio
2 rue Berthelot, Immeuble Adamas
92414 Courbevoie , France
support@inpixio.com
REF/2025GRHS4

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Cancellation Inpixio: Easy Method

What is inPixio

Overview

inPixio is a photo-editing software suite that offers tools for background removal, retouching, montages and other image enhancements.

It is available as a subscription service and as one-time licence products distributed through inPixio's website and mobile app stores.

Main uses

Users commonly use inPixio to remove unwanted backgrounds, change skies, and apply quick edits with AI-assisted tools.

The product aims to be beginner-friendly while offering advanced editing features for more experienced users.

How to cancel inPixio

Cancel via inPixio (official website)

  • Log in to the inPixio Purchase Finder on the official site.
  • Select the subscription you want to stop and click "Cancel Rebill".
  • Note: deleting the app will not cancel the subscription; access continues until the current billing period ends.

Reference: inPixio support - How to cancel

Cancel via App Store (iOS) and Google Play (Android)

  • iOS: Open Settings → [your name] → Subscriptions → inPixio → Cancel Subscription.
  • Android: Open Google Play Store → Profile → Payments & subscriptions → Subscriptions → inPixio → Cancel subscription.
  • Subscription remains active until the end of the current period; refunds are governed by the store's policies.

Guides: Cancel inPixio (app-store instructions)

What happens when you cancel

Access after cancellation

When you cancel a subscription, you retain access to paid features until the end of the current billing period.

No immediate feature loss occurs mid-period when cancellation is processed correctly.

Renewals and data

Automatic renewals stop after cancellation; the subscription will not rebill at the next cycle.

Your account data and edited files typically remain available, but exporting or reactivating features may require an active licence.

Will I get a refund?

Refunds for web purchases

Purchases made directly from the inPixio website may be eligible for a refund if requested within 30 days of the charge, subject to inPixio's terms.

See the official refund policy for conditions and the process.

Reference: inPixio support - Refunds

Refunds for App Store / Google Play purchases

  • iOS purchases: refund eligibility and requests are handled by Apple under Apple’s refund policy; contact Apple to request a refund.
  • Android purchases: refund eligibility and requests are handled by Google Play; contact Google Play to request a refund.
  • Note: cancellation stops future billing but does not automatically produce a refund for the current cycle.

Store refund steps: App Store and Google Play guidance

inPixio plans and pricing

Known local listing

Official inPixio site does not provide definitive South African ZAR retail pricing in the verified sources.

Below is a local resale example found in South Africa; treat it as an example rather than official store pricing.

Pricing table

Plan Price (ZAR) Period Notes
inPixio Photo Studio 10 Ultimate (local resale example) R160.00 One-time Digital product - likely single licence; not official store pricing

Your consumer rights in South Africa

Cooling-off period (CPA)

Under South Africa’s Consumer Protection Act (CPA), online purchases have a 7-day cooling-off period allowing cancellation and a full refund.

This statutory right is independent of the seller’s own refund policy and applies to distance transactions.

Defects, misrepresentation and further remedies

  • For defective or misrepresented software, the CPA allows consumers to claim remedies even after store refund windows expire.
  • Mobile-store purchases may require escalation through Apple/Google dispute processes or payment provider chargebacks.

Note: inPixio’s 30-day web refund window exceeds the CPA minimum for added protection on direct purchases.

Customer experiences

Positive feedback

  • Users praise inPixio’s background-removal and sky-replacement tools for ease of use and effectiveness.
  • Many reviewers highlight the software as intuitive and good value for basic-to-intermediate editing needs.

Examples: see reviews on GetApp South Africa and Trustpilot.

Negative feedback

  • Some users report technical inaccuracies from AI tools (over-deletion, pixelation) in complex edits.
  • There are recurring complaints about slow or unhelpful customer support, and billing or auto-renew concerns.

See user reviews for detailed examples: GetApp user reviews.

Documentation checklist

What to prepare before cancelling

  • Order confirmation or receipt (email from inPixio or store).
  • Account email and subscription ID (check Purchase Finder or app-store subscription page).
  • Payment method and transaction date for refund requests.

What to include in refund or dispute requests

  • Clear subject line (e.g., "Refund request - inPixio subscription") and the order/transaction ID.
  • Short description of the issue (cancel reason, defect, or misrepresentation) and supporting screenshots.

Common mistakes

Assuming deleting the app cancels the subscription

Deleting the inPixio app does not cancel a subscription. You must cancel via the website Purchase Finder or your app-store subscriptions page.

Failing to cancel properly can lead to unexpected renewals and billing disputes.

Expecting automatic refunds on cancellation

Canceling stops future billing but does not automatically refund the current paid period.

For web purchases, request a refund within the 30-day window; for store purchases, follow Apple/Google refund procedures.

Comparative recap

Quick comparison table

Channel How to cancel Refund policy Access after cancel
Web (inPixio official) Log in to Purchase Finder → select subscription → "Cancel Rebill" Refunds possible within 30 days (subject to terms) Access until end of current billing period
App Store (iOS) Settings → [your name] → Subscriptions → inPixio → Cancel Subscription Refunds governed by Apple; request via Apple Access until end of current period
Google Play (Android) Google Play Store → Profile → Payments & subscriptions → Subscriptions → inPixio → Cancel Refunds governed by Google Play; request via Google Play Access until end of current period

After cancelling

Next steps

  • Keep your order confirmation and cancellation confirmation emails until the billing cycle ends and any refund is processed.
  • If you need a refund for a web purchase, submit your request to inPixio within 30 days.

Useful links

Address

Corporate address for written notices

Avanquest Software SAS

CS 90142 Immeuble Adamas, 2 rue Berthelot, 92414 Courbevoie, France

Support references

Official support articles referenced above provide step-by-step cancellation and refund guidance.

Similar cancellation services

FAQ

To cancel your Inpixio subscription via the official website, log in to the inPixio Purchase Finder, select the subscription you wish to cancel, and click 'Cancel Rebill'. Remember, deleting the app does not cancel the subscription.

Yes, when you cancel your Inpixio subscription, you will retain access to all paid features until the end of the current billing period.

Yes, if you purchased from the inPixio website, you may be eligible for a refund if requested within 30 days of the charge, subject to their terms.

To cancel your Inpixio subscription on iOS, go to Settings, tap on your name, select Subscriptions, find inPixio, and then tap 'Cancel Subscription'.

For refunds on Inpixio subscriptions purchased through Google Play, you need to contact Google Play directly, as refunds are governed by their policies.