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Cancel KINEMASTER
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Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Kinemaster service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kinemaster: Easy Method
What is KineMaster
Overview
KineMaster is a mobile-first video editing app that offers multi-layer editing, effects, chroma key, and audio tools. It is sold primarily via in-app subscriptions and direct purchases on KineMaster's site.
Who uses it
The app targets creators who want professional-grade editing on phones and tablets, from beginners using templates to advanced users needing motion graphics and asset libraries.
How to cancel KineMaster
App Store (iOS)
- Open iPhone Settings.
- Tap your Apple ID at the top of Settings.
- Tap Subscriptions, find KineMaster, then tap Cancel Subscription.
- Apple handles billing and cancellations for App Store purchases.
Google Play (Android)
- Open the Google Play Store app on your device.
- Tap your profile icon, then go to Payments & subscriptions > Subscriptions.
- Select KineMaster, then choose Cancel subscription.
- Google handles billing and cancellations for Play Store purchases.
Web / Direct purchases (KineMaster site or email)
- If you purchased via KineMaster's website or email, log in to the payment page used to subscribe and disable auto-renewal.
- Alternatively, email removeidentity@kinemaster.com to request cancellation of a direct subscription.
- Direct cancellations are handled by KineMaster rather than the app stores.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to paid features until the end of the paid billing period. The app does not usually remove features immediately on cancellation.
Renewal and future charges
Cancellation stops future automatic renewals. For store-managed subscriptions, billing is controlled by Apple or Google and they will stop future charges once you cancel correctly through the store.
Data and account
Canceling a subscription does not usually delete your KineMaster account or project files. Stored cloud assets or saved projects may remain unless you request account removal.
Will I get a refund?
App Store / Google Play purchases
- Refunds for App Store or Google Play purchases must be requested through Apple or Google Play's refund process.
- KineMaster defers to the store policies for refunds on store-based purchases.
Web / Direct purchases
- KineMaster generally does not provide automatic retroactive refunds for past charges.
- Refunds for direct purchases are handled case-by-case and are at KineMaster's discretion.
Cooling-off / 14-day right
There is no clear automatic 14-day cooling-off right for KineMaster subscriptions stated by the provider.
Refund outcomes depend on the app store rules or KineMaster’s discretion for direct sales.
KineMaster plans and pricing
Summary of common plans
The following prices reflect common South African listings found in KineMaster in-app purchase options.
Notes on variability
Prices can vary across App Store entries; the table lists typical options and ranges observed for South Africa.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Premium (Monthly) | R119.99 | 月額 | No Watermark, No Ads, Unlimited Premium Assets, 10GB KineCloud Storage |
| Premium (Annual) | R749.99 - R799.99 | 年間 | No Watermark, No Ads, Unlimited Premium Assets, 10GB KineCloud Storage |
| Premium (Monthly, high-tier) | R209.99 | 月額 | Extended assets/features (higher-tier Premium) |
| Premium (Annual, high-tier) | R2,299.99 | 年間 | Extended assets/features (higher-tier Premium) |
Your consumer rights in South Africa
Store purchases (App Store / Google Play)
- For purchases made through Apple or Google Play, cancellation and refund rights are governed by those platform policies.
- You must follow the App Store or Google Play refund procedures for those purchases.
Direct purchases via KineMaster site
- For direct purchases, cancellation prevents future charges but refunds are not guaranteed.
- Refund decisions are handled case-by-case by KineMaster for web/direct transactions.
Cooling-off and statutory protections
KineMaster does not state an explicit automatic 14-day cooling-off right for subscriptions; refund eligibility depends on platform rules or KineMaster's discretion.
If you believe you have additional rights under South African consumer law, consider seeking local consumer-protection advice for your specific case.
Customer experiences
Positive feedback
- Users report an easy-to-use, intuitive interface suitable for beginners.
- Templates, overlays, transitions, voiceover support, and strong motion-graphics tools receive praise.
Negative feedback
- Reports of large output file sizes and limited export/compression options.
- Free version includes a watermark; performance issues such as slow processing and crashes are noted.
- Some tools (e.g., magic-remover) can behave unpredictably; audio glitches under heavy load have been reported.
Documentation checklist
What to gather before contacting support
- Purchase receipt or order confirmation (App Store/Google Play receipt or direct payment confirmation).
- Account email used for KineMaster and the device type (iOS or Android).
- Subscription ID or transaction ID if available.
Additional helpful items
- Screenshots of the subscription page or receipt showing the charge.
- Dates of charge and cancellation attempts, and any support ticket numbers.
Common mistakes
Canceling in the wrong place
Many users try to cancel inside the KineMaster app but paid subscriptions were set up through the App Store or Google Play.
Always cancel via the store that billed you; otherwise the subscription will continue to renew.
Expecting immediate refunds or feature removal
Users sometimes expect an immediate refund or loss of access on cancellation; typically access continues until the billing period ends and refunds follow store rules.
For direct purchases, refunds are not guaranteed and can take time to review by KineMaster.
Comparative recap
Price vs features snapshot
The table below summarizes common KineMaster plans and core benefits for quick comparison.
How to choose
Pick a monthly plan for short-term needs and an annual plan for lower effective cost per month if you plan to use the app long-term.
| Plan | Price | 期間 | Key features |
|---|---|---|---|
| Premium (Monthly) | R119.99 | 月額 | No watermark, Ads-free, Premium assets, 10GB cloud |
| Premium (Annual) | R749.99 - R799.99 | 年間 | Same core benefits, lower yearly cost vs monthly |
| High-tier Monthly | R209.99 | 月額 | Extended asset access and additional features |
| High-tier Annual | R2,299.99 | 年間 | Extended assets/features billed annually |
After cancelling
What you should do next
- Confirm cancellation in the billing platform that processed the payment (App Store, Google Play, or the KineMaster payment page).
- Keep receipts and screenshots until the billing cycle completes and any refund request is resolved.
Useful contact and links
For direct subscription support or account removal requests, email removeidentity@kinemaster.com or visit KineMaster's official site.
Address
Corporate address
KineMaster Corporation, 56 Baumoe-ro 37-gil, Seocho-gu, Seoul, 06744, Republic of Korea.
Support note
Use the corporate address for formal communications if instructed by KineMaster support or for postal correspondence related to direct purchases.