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Cancel KITTL
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Kittl service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kittl: Easy Method
What is Kittl
Overview
Kittl is a cloud-based design tool for creating graphics, templates and assets for marketing, branding and print. It offers an editor with templates, fonts, vectors and AI-assisted features.
Who uses it
Individuals, small businesses and designers use Kittl for quick, template-driven designs and exportable assets. Plans range from a free tier to paid Pro and Expert subscriptions.
How to cancel Kittl
Cancel via the Kittl website (recommended)
- Log in to your Kittl Dashboard.
- Go to Team Settings → Plan & Billing.
- Choose Cancel Subscription and follow on-screen steps to confirm.
App Store / Google Play subscriptions
- If you subscribed via Apple or Google, cancellation is likely managed in your device store subscription settings.
- Open your Apple ID or Google Play subscriptions and cancel there if you do not see an in-app Kittl cancellation option.
What happens when you cancel
Access and features
Cancellation takes effect at the end of the current billing cycle unless otherwise stated. Your account will revert to the Free plan with limited features once the paid period ends.
Account data and renewal
Your projects and account data typically remain accessible on the Free plan, subject to its storage limits. Subscriptions will not renew after the current paid period expires.
Will I get a refund?
Right of withdrawal and refunds
- Kittl provides a statutory 14-day right of withdrawal from the date of agreement (where applicable), allowing cancellation without reason and a full refund if exercised within that period.
- If you withdraw, refunds must be issued within 14 days and returned to the original payment method.
Practical refund notes
- Refunds are issued to the original payment method and typically appear within 5 - 10 business days, but timing depends on your bank or card issuer.
- If a refund is processed very quickly, it may appear as a reversal rather than a separate refund line. If the original charge still shows after ten business days, contact your bank.
Kittl plans and pricing
Overview of available plans
Official pricing is displayed in US dollars. Below are Kittl’s common plan levels and published prices.
Notes about currency
No authoritative source shows Kittl pricing in South African Rand (ZAR). Convert USD to ZAR using current exchange rates for an estimate.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Free | USD 0/month | Monthly | Basic access, limited credits and projects |
| Pro | USD 15/month USD 10/month (annual) | Monthly / Annual | Unlimited projects, vectors, premium assets, AI credits, commercial license |
| Expert | USD 30/month USD 24/month (annual) | Monthly / Annual | Everything in Pro plus more AI credits, larger storage, extensive assets |
Your consumer rights in South Africa
General guidance
Kittl is based in Germany and offers an EU/German 14-day right of withdrawal in many cases. That specific statutory right may not automatically apply under South African law for all purchases.
Recommended steps for South African consumers
- Contact Kittl support promptly to request cancellation and any applicable refund, quoting order details and dates.
- If you used a South African payment method, contact your bank or card issuer if a refund is delayed or does not appear within the expected time.
Customer experiences
Positive feedback
Many users praise Kittl for a user-friendly interface, helpful customer support and valuable AI features, templates and fonts that save time in design workflows.
Common complaints
Some customers report rapid depletion of AI tokens/credits, perceived reductions in credits on annual plans, slower AI generation and occasional platform glitches.
For a sample of customer reviews, see user feedback on Trustpilot:
Documentation checklist
What to collect before cancelling
- Account email and username used to sign up.
- Order or invoice number and the date of the charge.
- Proof of payment (bank statement or card transaction) if available.
Supporting items for refund or dispute
- Confirmation of cancellation steps taken (screenshots of Dashboard & billing pages).
- Any correspondence with Kittl support and timestamps.
Common mistakes
Not checking how you subscribed
Example: Cancelling on the Kittl website when the subscription was purchased through Apple or Google Play will not stop future billing.
Always verify whether the subscription was billed directly by Kittl or via your device store.
Missing timing and evidence
Example: Assuming a refund will show instantly. Banks can take several business days to process refunds.
Keep screenshots and transaction IDs so you can follow up if the refund does not appear within the stated timeframe.
Comparative recap
Quick comparison
The table below summarizes plan-level differences to help decide whether to cancel or downgrade.
How to use this table
Match your needs (AI credits, storage, assets) to the plan features and billing frequency before cancelling.
| Plan | Cost (USD) | Best for | Typical drawback |
|---|---|---|---|
| Free | 0 | Casual users, testing the platform | Limited credits and assets |
| Pro | 15 / 10 (annual) | Regular designers needing premium assets | AI credits may run out for heavy users |
| Expert | 30 / 24 (annual) | Power users needing extra credits and storage | Higher monthly cost |
After cancelling
Follow-up actions
- Save confirmation of cancellation and any refund receipt sent by Kittl.
- Monitor your bank or card statement for the refund; allow 5 - 10 business days for most banks.
Where to check feedback and next steps
If you want community feedback before deciding, read user experiences on Trustpilot:
Address
Company headquarters
Kittl Technologies GmbH
Saarbrücker Straße 37, 10405 Berlin, Germany
Notes about contacting
For contractual or legal notices, use the company address above. For billing or support queries, contact Kittl through your account support channels.