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I hereby notify you of my decision to terminate the contract relating to the Lexisnexis service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lexisnexis: Easy Method
What is LexisNexis
Overview
LexisNexis is a subscription-based legal research and information platform that provides access to case law, legislation, commentary, and practice tools tailored to South African law.
The service supports legal professionals, academics, and businesses with searchable databases, citators, and document tools to streamline legal research and drafting.
Core services
Key offerings include comprehensive legal research libraries and document tools that integrate with Microsoft Word for drafting and citation checks.
Subscriptions vary by product and are typically billed monthly or annually depending on your plan and contract.
How to cancel LexisNexis
Self-service cancellation
- Log in to your LexisNexis account portal and check the subscription or billing section for a cancel option.
- Follow on-screen steps to submit a cancellation request and retain screenshots or confirmation emails as proof.
Formal written cancellation
- Review your contract for notice periods and cancellation requirements before sending formal notice.
- Send a written cancellation letter to your account manager or to the head office address by tracked post or courier, and request written confirmation of receipt.
What happens when you cancel
Access and renewal
After cancellation, access to the service typically continues until the end of the paid billing cycle or the end of any notice period specified in your contract.
Your subscription will not renew after the final billing period unless you re-subscribe or have an auto-renew clause that was not validly cancelled.
Data retention and exports
Export any saved searches, documents, or marked materials before access ends; platforms often remove access and stored items after cancellation.
Request in writing whether and for how long LexisNexis will retain account data and whether they provide an export on request.
Will I get a refund?
Standard policy
Refunds depend on your specific contract terms and the method of purchase. Many subscriptions are non-refundable for time already used.
Check your agreement for clauses on pro-rata refunds, early termination fees, or minimum contract terms.
Exceptions and partial refunds
- Refunds may be possible if there is a demonstrable service outage or breach of contract that cannot be remedied.
- Disputed billing or errors may be eligible for adjustment after you notify LexisNexis and provide supporting evidence.
LexisNexis plans and pricing
Available plans
| Plan | Price | Period | Features |
|---|---|---|---|
| Lexis Library | R1000 per month | Monthly | Comprehensive online legal research tool covering all aspects of South African law, including Legal Citator and over 40 research areas |
| Lexis Check | R173 per month (starting) | Monthly | Microsoft Word toolbar for accurate and up-to-date legal document references, based on sliding scale annual subscription |
Notes on pricing
These are the only exact South Africa - specific subscription prices publicly found for 2024/2025.
Other LexisNexis services, including Lexis+ South Africa, usually require contacting LexisNexis directly for a pricing quote or customised package.
Your consumer rights in South Africa
Key rights under South African law
Consumers are protected by laws that prohibit unfair contract terms and misleading or deceptive practices and that require clear disclosure of fees and notice periods.
If you believe your contract includes unfair terms or you have been charged incorrectly, you may have remedies under South African consumer protection principles.
How to enforce your rights
Keep written records of your contract, correspondence, and billing statements to support any dispute or complaint.
If informal resolution fails, you can escalate to the National Consumer Commission or seek legal advice to enforce contractual or consumer-protection rights.
Customer experiences
Common positive feedback
Users often praise LexisNexis for the depth of South African legal content, reliable citators, and integration tools that aid document drafting.
Professionals value the time saved by searchable judgments, consolidated legislation, and topical research areas.
Common complaints
Complaints typically relate to pricing transparency, difficulty cancelling mid-term, or confusion about automatic renewal clauses.
Some users report delays in receiving cancellation confirmations or disputes over pro-rata refunds when ending contracts early.
Documentation checklist
Essential documents
- Subscription agreement or contract showing start date and notice period.
- Recent invoices or billing statements and proof of payment.
- Account username and the email used to register the subscription.
Optional supporting documents
- Correspondence with LexisNexis support or your account manager about cancellation or billing queries.
- Exported copies of any research, saved folders, or documents you want to keep.
Common mistakes
Before cancelling
Failing to check your contract for minimum terms or notice periods can lead to unexpected charges after you try to cancel.
Another common error is not exporting important research and documents before access ends.
When sending notice
Sending unverifiable email or informal messages without retaining proof can make it harder to prove you gave proper notice.
Not requesting written confirmation of cancellation often leads to disputes about whether and when cancellation took effect.
Comparative recap
At-a-glance comparison
| Feature | Lexis Library | Lexis Check | Price | Period |
|---|---|---|---|---|
| Main use | Full legal research platform for South African law | Document-checking toolbar for Microsoft Word | R1000 per month | Monthly |
| Key strengths | Extensive case law, legislation, citator, topical coverage | Up-to-date citations and reference checks inside Word | R173 per month (starting) | Monthly |
Which to choose
Choose Lexis Library if you need comprehensive research coverage across many areas of South African law and citator tools.
Choose Lexis Check if your primary need is accurate citation and reference checking while drafting documents in Word.
After cancelling
Immediate steps
Save and back up all research, downloaded judgments, and proprietary content before your access ends.
Obtain written confirmation of cancellation and a final invoice that states any remaining fees or refunds.
Long-term steps
Review alternative legal research options and plan access to critical materials formerly stored on LexisNexis.
If you have unresolved billing disputes, escalate with written complaints and retain all correspondence for any formal complaints process.
Address
Mailing address for formal notices
LexisNexis South Africa head office (for formal correspondence):
Building 8, Country Club Estate Office Park, 21 Woodlands Drive, Woodmead, Johannesburg, 2191, South Africa.
Visiting or courier deliveries
If delivering documents by courier, use the full postal address above and request proof of delivery or tracking information.
Always include your account number and contact details inside the correspondence so the delivery is matched to your account promptly.